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Crest Cadillac - Service Center

Frisco, TX

4.7
489 Reviews
Call Service Center (469) 919-5551

489 Reviews of Crest Cadillac - Service Center

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February 20, 2025

Some members in the service department just don't care about serving customers. That in includes members of the management staff, especially the one that is in charge of service when I was there. I was to More

by Rhco40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Freel
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2025 -

Crest Cadillac responded

Your feedback is greatly appreciated. Please reach out to our General Sales Manager Caleb Brosin at cbrosin@vtaig.com to further discuss your concerns.

February 20, 2025

Professional service and communications. The Escalade is running as good as new now. Thank you More

by PIASPEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2025 -

Crest Cadillac responded

Thank you for your feedback! We're glad to hear that you're happy with our service and that your Escalade is running like new. We appreciate your business and look forward to serving you again!

February 19, 2025

Quick and easy, all my needs were met, my service provider kept me posted throughout. More

by cesimek
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Logan McPherson
Report | Print
Feb 21, 2025 -

Crest Cadillac responded

Awesome! We love hearing that your service visit was quick, easy, and that we ticked all the boxes for you. Thanks for the shout-out!

February 19, 2025

Arman Naemi has always been my service representative and always been awesome with my service at Crest Cadillac in Frisco Texas. Very top notch service! More

by todd85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Naemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2025 -

Crest Cadillac responded

Thank you for your kind words! We're so glad to hear that Arman Naemi has consistently provided you with top-notch service. We truly appreciate your loyalty and are happy to have earned your trust. We look forward to serving you again in the future!

February 19, 2025

I really appreciate Brian Odom at Crest for taking care of me immediately when my battery had died!! He’s the best in service!! More

by julieUjano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Oldam
Report | Print
Feb 20, 2025 -

Crest Cadillac responded

Thank you for sharing your experience! We're thrilled to hear that Brian Odom was able to take care of you quickly and efficiently. We truly appreciate your kind words and are proud to have him on our team. We look forward to assisting you again in the future!

February 19, 2025

Logan McPearson is an asset to you organization. He always goes the extra mile to meet the customers needs. More

by KEN@OPPORTUNITYCON.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2025 -

Crest Cadillac responded

Thank you for your wonderful feedback! We're so glad to hear that Logan consistently goes the extra mile to meet your needs. We truly appreciate your kind words and look forward to serving you again in the future!

February 19, 2025

Monica was great. I appreciate her explaining all the services performed and she was quick to get me in and out. More

by sal37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Toombs
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Feb 20, 2025 -

Crest Cadillac responded

Thank you for your feedback! We're thrilled to hear that Monica provided you with excellent service and made the process quick and easy for you. We appreciate your trust in us and look forward to assisting you again in the future!

February 19, 2025

Always the best! They really go the extra mile to care for their customers every time More

by JUSTIN@LANDMARKTEXAS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Oldham
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Feb 20, 2025 -

Crest Cadillac responded

Thank you for your fantastic review! We're so glad to hear that we consistently go the extra mile to take care of you. We truly appreciate your loyalty and look forward to serving you again!

February 18, 2025

A a a a a a a a a a a a a a a More

by nike23jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
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Feb 19, 2025 -

Crest Cadillac responded

Thank you for the 5-star review! We truly appreciate your support and look forward to serving you again in the future!

February 18, 2025

It was a good experience with the service of our SUV’s at Crest Cadillac More

by JR.DOUGLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2025 -

Crest Cadillac responded

Thanks! We're thrilled to hear you had a great experience with our SUV services at Crest Cadillac. Your satisfaction is our top priority, and we look forward to serving you again soon!

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