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Crest Cadillac - Service Center

Frisco, TX

4.7
487 Reviews
Call Service Center (469) 919-5551

487 Reviews of Crest Cadillac - Service Center

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March 05, 2025

Very prompt and excellent service at my home. Very nice technician, Josh. Thank you very much. More

by JO-LONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2025 -

Crest Cadillac responded

Thank you for your kind words about our service! We are thrilled to hear that you found our service prompt and that Josh provided excellent assistance at your home. Your satisfaction is our priority, and we appreciate your feedback.

March 04, 2025

Chase is the best service advisor. Services were done correctly and they were very responsive and helpful. More

by LONGHORNC72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2025 -

Crest Cadillac responded

Thank you for your kind words about Chase and our service. We are thrilled to hear that you found our team responsive and helpful, and that the services were completed to your satisfaction. Your feedback motivates us to continue providing the best service possible.

March 03, 2025

I've had several Cadillacs from Crest and service was a major consideration. Paul Zugelder was my technitian for years and Chase Ybarra seems to have picked up where Paul was when he retired. More

by GARRISONGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ybarra
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Mar 04, 2025 -

Crest Cadillac responded

Thank you for your continued trust in Crest! We're so glad to hear that Chase Ybarra has continued the excellent service you’ve come to expect from Paul Zugelder. We truly appreciate your loyalty and look forward to continuing to provide you with outstanding service for your Cadillac in the future!

March 03, 2025

We worked with Armon, in the Service Dept. , and he was absolutely incredible! His customer service and attention to detail was second-to-none! We really appreciated his professionalism and fr More

by danschaaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armon
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Mar 04, 2025 -

Crest Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that Armon provided you with exceptional customer service and attention to detail. We truly appreciate your feedback and look forward to assisting you again in the future!

March 02, 2025

Very courteous service department, they always kept me updated on the status of my vehicle while it was in service. More

by mailtoclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2025 -

Crest Cadillac responded

Thank you for your kind words about our service department. We are glad to hear that our team kept you updated on the status of your vehicle while it was in service. Your satisfaction is our priority and we look forward to seeing you next time!

March 02, 2025

Greg Vetrano and Crest Cadillac make every trip to the dealership productive, enjoyable and comfortable. I am driving my favorite Cadillac of all time. I trust Greg’s advice and opinion 100%. I will More

by CORNHUSKERS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg, Vetrano
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Mar 05, 2025 -

Crest Cadillac responded

Thank you for your kind words about Greg Vetrano and our dealership. We are thrilled to hear that every trip has been productive, enjoyable, and comfortable for you. Your trust in Greg's advice and opinion means a lot to us, and we are delighted to have you as part of the Crest Cadillac family!

March 01, 2025

My service adviser, Monica, was awesome. She kept me advised of the progress of my vehicle everyday. More

by DANIEL.L.IVY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Toowns
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Mar 04, 2025 -

Crest Cadillac responded

Thank you for your kind words about Monica. We are glad to hear that she kept you informed about the progress of your vehicle every day. Your satisfaction is our priority and we look forward to seeing you again!

March 01, 2025

Monica was fantastic. I was completely satisfied with the service, quality, wait time and professionalism I received. More

by jmireles06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica; service department
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Mar 04, 2025 -

Crest Cadillac responded

Thank you for your kind words about Monica. We are thrilled to hear that you were completely satisfied with the service, quality, wait time, and professionalism you received. We look forward to seeing you next time!

March 01, 2025

They always offer premium service, the advisors are always responsive and checkout makes it easy. More

by PROVAEKDB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kodie Cadenhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Riedl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kluber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2025 -

Crest Cadillac responded

Thank you for your kind words! We are thrilled to hear that you find our service premium, our advisors responsive, and the checkout process easy. Your satisfaction is our priority, and we look forward to serving you again.

February 28, 2025

Thank You Monica for helping me with my 2019 Cadillac XT5. You were professional and accommodating. Chef Pete Nolasco 214-893-2173 More

by chefpete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Tombs
Report | Print
Mar 03, 2025 -

Crest Cadillac responded

Thank you for your feedback. We appreciate your positive comments and are glad to hear that you had a great experience with Monica. Your satisfaction is our priority, and we look forward to serving you again in the future.

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