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Crest Cadillac - Service Center

Frisco, TX

4.7
486 Reviews
Call Service Center (469) 919-5551

486 Reviews of Crest Cadillac - Service Center

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March 11, 2025

The customer service and support was good service during my appointment on Saturday. Thank you More

by NATALIEVACIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
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Mar 12, 2025 -

Crest Cadillac responded

Thank you for your kind words about our customer service during your appointment on Saturday. We appreciate your feedback and are glad to hear that you had a positive experience with us.

March 11, 2025

Logan McPhearson in the service department is wonderful! He makes every visit easy. He is professional and always promptly addresses any issues or concerns. He takes the time to explain any work needed an More

by rosa11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan McPhearson in the service department 5 star service.
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Mar 12, 2025 -

Crest Cadillac responded

Thanks for the fantastic feedback! We're thrilled to hear about your positive experiences with Logan. He truly embodies our commitment to excellent service, and we appreciate you taking the time to share your thoughts. Looking forward to seeing you again soon!

March 11, 2025

Bryan was great in getting me a loan car in my time of need, and keeping me up to date on its progress through the shop. Couldn’t ask for better service! More

by Sammy Fowler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kodie Cadenhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Naemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Riedl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kluber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan (Service Manager)
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Mar 12, 2025 -

Crest Cadillac responded

Thank you for your great review! We're so glad to hear that Bryan was able to assist you with a loan car and kept you informed throughout the process. Providing excellent service and keeping you updated is our priority, and we're happy we could meet your expectations. If you need anything else, feel free to reach out!

March 10, 2025

Logan McPhearson my technician was awesome. He always takes great care of me and my Cadillac. More

by PHAMRA0425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan McPhearson
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Mar 11, 2025 -

Crest Cadillac responded

Thank you for your wonderful feedback! We’re so glad to hear that Logan McPhearson always takes great care of you and your Cadillac. We truly appreciate your trust and look forward to continuing to provide excellent service for you!

March 10, 2025

Pleased with my service and service advisor. Have been a Crestcustomer for 18 years and have always been pleased with the service my car receives. More

by mpishko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Barron
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Mar 11, 2025 -

Crest Cadillac responded

Thank you for your loyal support and kind words! We're so glad to hear that you've been consistently pleased with the service over the years. We truly value your trust as a Crest customer for the past 18 years and look forward to continuing to provide excellent service for you and your car!

March 09, 2025

Great service work as always, thank you Bryan and rest of the team at Crest! More

by CLOAIZA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2025 -

Crest Cadillac responded

Thank you for your wonderful feedback! We're so glad to hear that you continue to receive great service from Bryan and the rest of the team at Crest. We truly appreciate your loyalty and look forward to assisting you again in the future!

March 09, 2025

The team is always helpful and works around our needs. Have never had an issue they did not resolve More

by CHARLIE82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2025 -

Crest Cadillac responded

Thank you for your kind words! We are glad to hear that our team has been helpful and has effectively resolved your needs. Your satisfaction is our priority, and we appreciate your trust in us.

March 09, 2025

Great service at this dealership and make sure you are up to date on all services that are needed for your vehicle More

by CRYSTALWOODS97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan sales advisor
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Mar 10, 2025 -

Crest Cadillac responded

Thank you for your kind review! We're so glad to hear you had a great experience with our service team. We always aim to keep our customers informed and ensure their vehicles stay in top condition. If you ever need anything else, we're here to help!

March 09, 2025

Great roadside service and in and out quickly. Fair pricing and great service! Will keep coming back More

by gabby.deets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
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Mar 10, 2025 -

Crest Cadillac responded

Thank you for your great review! We're thrilled to hear that you had a quick and efficient roadside service experience with us. We appreciate your feedback on our fair pricing and excellent service. We look forward to continuing to serve you in the future!

March 08, 2025

Chase Ibbara service advised was very helpful and very communicative definitely will go back to get my service done for more More

by SY8KAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase ibbara
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Mar 10, 2025 -

Crest Cadillac responded

Thank you for your wonderful review! We're so glad to hear that Chase Ibbara provided you with helpful and communicative service. We truly appreciate your feedback and look forward to assisting you with all your future service needs!

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