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Crest Cadillac - Service Center

Frisco, TX

4.8
551 Reviews
Call Service Center (469) 919-5551

551 Reviews of Crest Cadillac - Service Center

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May 18, 2025

The service department is wonderful to work with and makes service stress free. They listen to my concerns and get everything fixed! More

by WHITENI21645
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Bonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica
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May 18, 2025

Mandy was great in sales, but they either forgot or were unwilling to preform the recall work my car needed which they were not supposed to sell it until it was done per GMs own bulletin. A day after the sa More

by rgfb62
Recommend Dealer
No
Employees Worked With
Amanda Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Gabbai
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May 18, 2025 -

Crest Cadillac responded

Your feedback is greatly appreciated. Please reach out to our General Sales Manager Caleb Brosin at cbrosin@vtaig.com to further discuss your concerns.

May 16, 2025

Great service, very professional, work finished when promised. Reasonable prices , vehicle washed and vacuumed All was great More

by bono43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2025

Love me some Greg and Chase! I can't thank them enough for they do for us! More

by LISA.BASSETT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg and Chase in service
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May 16, 2025

Greg Vetrano has been my service manager for the 10 years I've owned my car. He is very professional, friendly does as great job. More

by RICHROZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Vetrano
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May 16, 2025

Great place to have your car serviced, they want their customers to be treated like they are part of the family. More

by Tommy T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Oldham
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May 16, 2025

I love working with Greg in the service department. He’s always informative and very helpful. More

by LONEAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
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May 16, 2025

Appt went well from making the appointment to picking up car. Greg and Nia really did an excellent job. More

by langlej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Vitrano and Nia in payment.
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May 16, 2025

Very good service and customer service was excellent, Shawn Barron was very professional in handling the customer service More

by JOTA_BADESHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2025

Ty and his team provided wonderful service and informed me of issues with my tires. They checked a particular tire to ensure there was no leak or damage before returning my car. I truly appreciate the More

by liz-lay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty, M. King
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