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Crest Cadillac
Brookfield, WI
2,785 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,785 Reviews of Crest Cadillac
Verified Customer
March 18, 2022
Ryan is fantastic. I appreciate the top notch customer service and the prices are lower than just about anywhere. Recently bought all new tires for several hundred less I appreciate the top notch customer service and the prices are lower than just about anywhere. Recently bought all new tires for several hundred less and much better quality than Firestone quoted. More
by Hdoyle5246
Employees Worked With
Ryan Lakric
March 18, 2022
Very knowledgeable, kind, friendly service staff, especially Aaron Carpenter. Clean waiting area and rest rooms. Would always bring my cadillac to Crest!!! Keep up the terrific work. Would recomm especially Aaron Carpenter. Clean waiting area and rest rooms. Would always bring my cadillac to Crest!!! Keep up the terrific work. Would recommend Crest to my friends. Jayne J Frazin More
by JAYNEJ1254
Employees Worked With
Aaron Carpenter
March 17, 2022
Always quality service with good communication and customer care. We have three Cadillacs and wouldn't take them anywherevekse for service. customer care. We have three Cadillacs and wouldn't take them anywherevekse for service. More
by MMOONEY1
Employees Worked With
Dan Deutschendorf
March 17, 2022
First visit to the dealership and the vehicle for sale wasn’t there (out for warranty repair). I asked for someone to call me when it was back. Didn’t hear from anyone. I called the dealership back 4-5 wasn’t there (out for warranty repair). I asked for someone to call me when it was back. Didn’t hear from anyone. I called the dealership back 4-5 days later and was told the vehicle was there. I came to visit, test drove, and made a deal contingent on mechanic review. After mechanic review, the sales staff implied that I had a mechanic make up fake repairs to reduce price. Additionally, final sales tally included approx $300 in fees that were not included in our agreed upon offer (I agreed upon X + “dealer fees to cover title transfer and government fees. Final tally included dealer fees and then additional government fees that I thought were included in the “dealer fees.”) I ultimately bought the vehicle, but I was most bothered by being accused of dishonesty with my mechanic review. Bad form. They could have jus said they would not further discount the vehicle…fine… but to outright tell me that they thought the repairs needed could just be made up really turned me off. For those reasons, I’d only give them 3 of 5 stars. More
by Ltpewalker
Employees Worked With
Brian Shanahan, Daniel Bzdawka
March 17, 2022
Crest dealership has serviced multiple vehicles and each time the service met my expectations and exceeded the service requested, ex: Other than the main problem our G6 had a particular issue with a headli time the service met my expectations and exceeded the service requested, ex: Other than the main problem our G6 had a particular issue with a headlight continuously shorting out, staff was able to identify the issue along with a solution. When our Cadillac was serviced, it came back running like near new, Whenever there was a service that took longer than specified, staff provided timely updates Always in a Courteous manner, only once a staff person was short with me, however it hasn’t happened again over the last 10 years. I highly recommend Crest Cadillac Dealership. More
by NeNe
Employees Worked With
Dan Deutschendorf, Steve Mealey
