Crest Cadillac
Frisco, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Austin was such a pleasure to work with! Very knowledgeable and helpful. Highly recommend! We don’t want to purchase a car from anyone else. Very knowledgeable and helpful. Highly recommend! We don’t want to purchase a car from anyone else. More
Jude is very helpful and supportive. It was nice experience working with him. I would recommend him for his excellent service and assistance with my car purchase. Thanks! It was nice experience working with him. I would recommend him for his excellent service and assistance with my car purchase. Thanks! More
Juda was great and communicated very well. Would recommend him in your purchase of a car. Would recommend him in your purchase of a car. More
Juda was awesome and very helpful. Very knowledgeable and went the extra mile during this process. Very knowledgeable and went the extra mile during this process. More
Juda was very attentive to all of our questions and kept us updated throughout the entire process. He is a great salesman and we enjoyed buying from him! We highly recommend buying from him and Crest Cadill us updated throughout the entire process. He is a great salesman and we enjoyed buying from him! We highly recommend buying from him and Crest Cadillac! More
Very inform salesman. No problem with trade or taking delivery on new Escalade. Would recommend Crest No problem with trade or taking delivery on new Escalade. Would recommend Crest More
The moment you leave they are done with you. I purchased a vehicle that they automatically placed their wash plan on that they said come with it and you can’t remove it cost over $1950.00, first I purchased a vehicle that they automatically placed their wash plan on that they said come with it and you can’t remove it cost over $1950.00, first problem that should have made me look around. I tried to contact the salesman by the same text he was previously texting me during the purchase by the same number the next day after purchasing and he would not respond about the sd card he told me to get for the camera recorder that wasn’t working after purchasing 5 different ones and he would reply so I called the service department and told them what was happening and they told me to come and and he will show what I was doing wrong. I get there and they make me wait in a line for 5 minutes before the guy comes out and tells me that I need to wait on a tech to look at it in 2 hours. He didn’t even look at it and on the phone he act like I was doing something wrong and he was going to fix it. I told him I just bought the car 2 days ago and can’t wait 2 hours so a supervisor came out and immediately told me the manual was wrong and told me the wrong size is printed in the manual and to buy a 32gb card. I was upset that the salesperson didn’t know that and I have been to the store 5 times, texted, called, drove, up there, waited, and escalated this known issue to a supervisor before getting answer. Why is this a secret. All employees should know this. I will never buy from this place again and by the way this wash plan that everyone is forced to buy, there is a 3 week waitlist to get you car wash if you want a rental or you have to wait 2 hours. What a waist of money. I also did a survey from this place that ask if you want to be contacted. I answered, yes. They never contacted me. There was also a follow up survey to see if I was contacted. I again answered that I was never contacted and that I would leave feedback on every online forum possible and these people still never responded. More
Austin is the best. . I will definitely ask for him in the future.. Received a call next day after sale to see how everything was going. . I will definitely ask for him in the future.. Received a call next day after sale to see how everything was going. More