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Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,795 Reviews
When you visit us at 6280 State Hwy 121, Frisco, TX, you'll find one of the best selections of new Cadillacs, Certified Pre-Owned and used Cadillac cars for sale in Dallas and Frisco, Texas. Stop by soon or browse inventory online to see what we have in stock. Our lineup includes a variety of luxury vehicle options, including the new Cadillac XT6, XT4, CT6-V, and - a celebrity favorite - the Cadillac Escalade. If your current vehicle requires service, Crest Cadillac also has a first-rate auto repair and maintenance facility that's staffed by manufacturer-trained and certified Cadillac technicians - so your car will be in great hands. In addition, if you simply need a quick turnaround service, like an oil change, tire rotation or belt replacement, we have a comfortable waiting area with complimentary coffee, tea and Wi-Fi, a café with full breakfast lunch and dinner menus; a putting green, a dog park and much, much more. Plus, we provide free car washes following every service appointment. Once you see what the Crest Experience is all about, we're certain that you'll make us your premier Cadillac dealer in Frisco, just like many of your neighbors have already done. We would love the opportunity to earn your business, too, so please visit us to find Cadillac cars for sale in the Dallas area!
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6280 State Hwy 121

Frisco, TX

75034

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Showing 1,796 reviews

May 19, 2025

Great people at Cadillac crest in Frisco, made the process of buying a vehicle from them very easy. More

by Watkins.AK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Dixon
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May 20, 2025 -

Crest Cadillac responded

Thank you for your wonderful feedback! We are thrilled to hear that you had a positive experience with our team. Our goal is to make the vehicle buying process as seamless as possible, and it’s rewarding to know we met that standard for you. We look forward to serving you again!

May 19, 2025

Great customer service! Amazing follow up and truly cares about making the customer happy! Thank you! More

by aspatel08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Dixon
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May 20, 2025 -

Crest Cadillac responded

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with our customer service team. It is our goal to ensure that our customers feel valued and satisfied, and your feedback reinforces our commitment to that mission. We appreciate your kind words and look forward to serving you again in the future!

May 19, 2025

I have had nothing but excellent customer service with Crest Cadillac service and sales department. More

by SJ8511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachid Lagrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2025 -

Crest Cadillac responded

Thank you for your wonderful feedback! We are thrilled to hear that you have consistently experienced excellent customer service with both our service and sales departments. Our team is dedicated to providing the best possible experience for our customers, and it's rewarding to know that our efforts are appreciated. We look forward to serving you again!

May 19, 2025

Crest, Jordan and Austin did a great job helping me find the exact car I wanted to replace the one I leased on 3/26 that was totaled. I love my Cadillacs and am thankful for how safe I feel in them. My Xt4 More

by KIMS020206
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Naemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Drabick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson
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May 20, 2025 -

Crest Cadillac responded

Thank you for taking the time to share your experience with us. We are thrilled to hear that Jordan, Austin, and the rest of our team were able to assist you in finding the perfect car to replace your leased vehicle. It’s wonderful to know that your XT4 played such a crucial role in your safety, and we appreciate your loyalty to the Cadillac brand. We look forward to serving you again in the future!

May 19, 2025

We found the car online and it was present at the dealership as described. The communication with Austin Drabick was great. He was consistently available, kind to us, and did not try to upcharge us f More

by ctr477
Recommend Dealer
Yes
Employees Worked With
Austin Drabick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tonya LNU
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May 20, 2025 -

Crest Cadillac responded

Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found the car as described and that Austin provided excellent communication throughout the process. Our team strives to ensure a transparent and enjoyable experience for all our customers, and it's wonderful to know that you felt supported without any pressure. We appreciate your recommendation and look forward to serving you again in the future!

May 19, 2025

Everyone there had taking good care of us. Overall great experience buying this car. I will recommend my friend to Crest Cadillac. More

by mengly.lim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juda Shamay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2025 -

Crest Cadillac responded

Thank you, Mengly, for your wonderful feedback! We are thrilled to hear that you had a great experience with us and that our team took good care of you. Your recommendation means a lot, and we look forward to assisting your friends in the future.

May 18, 2025

I had an amazing experience working with Douglass when purchasing my new car! From the moment I walked in, he was friendly, knowledgeable, and genuinely focused on helping me find the perfect vehicle. He More

by INFO@THOMASFINANCIALLLC.COM
Recommend Dealer
Yes
Employees Worked With
Douglas Bazurto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Crest Cadillac responded

Thank you for sharing your wonderful experience with Douglas! We are thrilled to hear that he provided you with friendly and knowledgeable service, ensuring that your car buying journey was smooth and stress-free. Douglas is committed to helping our customers find the perfect vehicle, and it’s great to know that his honesty and dedication made a positive impact on your experience. We look forward to serving you again in the future!

May 18, 2025

Richid is the best salesman I have ever worked with…. .I have a great experience every time I buy a car From crest …..top notch all the way around More

by MRDRSIMPN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kodie Cadenhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachid Lagrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Crest Cadillac responded

Thank you so much for your kind words! We're thrilled to hear that Richard has made such a positive impact on your car-buying experience. We truly appreciate your continued trust in Crest, and we're glad to know we've provided top-notch service every time. We look forward to working with you again!

May 18, 2025

Always so professional and do a great job they always treat you like family and keep you informed More

by BOBZILLA76137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will toombs , Monica Toombs
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May 19, 2025 -

Crest Cadillac responded

Thank you, Bob, for your wonderful review! We truly appreciate your kind words and are thrilled to hear that you feel treated like family. Our team is dedicated to providing professional service and keeping our customers informed every step of the way. Your satisfaction is our priority, and we look forward to continuing to serve you in the future.

May 18, 2025

Overall it was a good experience. However, bit disappointed with the after sales support. I am still waiting on my check for trade-in car even after 2 weeks of contract date. More

by Vinay_Panchal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bret Bonin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Bonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Crest Cadillac responded

Thank you for your feedback, Vinay. We appreciate your positive remarks about your overall experience and understand your concerns regarding the after-sales support. We strive to ensure that all aspects of our service meet your expectations, and we recognize the importance of timely communication regarding trade-in checks. Please feel free to reach out to Caleb Brosin at CBrosin@vtaig.com so we can assist you further with your inquiry. Your satisfaction is important to us, and we are here to help.

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