
Crest Cadillac
Frisco, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Victor in Pre-Owned cars was excellent. Great communication and follow through. The detailing of the car prior to pickup went beyond expectations, and an ordered DVD player was installed earlier communication and follow through. The detailing of the car prior to pickup went beyond expectations, and an ordered DVD player was installed earlier than expected More
Had lots of engine work done, but engine bay was very dusty and looked barely touched. Seems tech couldn’t be bothered to wipe off oil and dust or replace a missing panel fastener. Also I was not happy dusty and looked barely touched. Seems tech couldn’t be bothered to wipe off oil and dust or replace a missing panel fastener. Also I was not happy that a previous service was done for a persistent vibration when driveline warranty will expire soon. More
Hands-down the best car buying experience I’ve had in years! Matt, Jordan and Luis were all fantastic, and the whole process went as smooth as silk. If you are considering a new Cadillac then I would rec years! Matt, Jordan and Luis were all fantastic, and the whole process went as smooth as silk. If you are considering a new Cadillac then I would recommend that everyone go to Crest Cadillac. These people are pure class! More
This was my first visit to the service department and it went well. I was in and out quickly, the price was fair and the need for additional service was offered as well went well. I was in and out quickly, the price was fair and the need for additional service was offered as well More
Great experience with Daniel. Patient, responsive, and easy to work with. We came in for a test drive on Monday evening & had the keys by Tuesday evening. Smooth & seamless process. easy to work with. We came in for a test drive on Monday evening & had the keys by Tuesday evening. Smooth & seamless process. More
As usual Logan is a fantastic service advisor. When I left my car was running much better than before I had no idea how badly it was in need of service. Thank you Logan. 10 out of 10! left my car was running much better than before I had no idea how badly it was in need of service. Thank you Logan. 10 out of 10! More
Hands Down the best car sales experience we had in a very long time! Schuyler Crouch is awesome! Personable and very knowledgeable . My wife and I were very happy and the finance guy was exceptional as well! long time! Schuyler Crouch is awesome! Personable and very knowledgeable . My wife and I were very happy and the finance guy was exceptional as well! Thank you we will be back again for another new car! Highly recommend ! More
I came in with a humming noise coming from my right rotor. They diagnosed the issue and replaced the rotor. Upon a road test they heard a slight hum with the left rotor. They made me aware of the issue rotor. They diagnosed the issue and replaced the rotor. Upon a road test they heard a slight hum with the left rotor. They made me aware of the issue and gave me a discount on the labor to replace that rotor as well. More
Mr Genen Reeves went above and beyond contacting me and Mr Genen Reeves went above and beyond contacting me and keeping me updated on status of repair! Payment center and loaner department went above a Mr Genen Reeves went above and beyond contacting me and keeping me updated on status of repair! Payment center and loaner department went above and beyond with professionalism and kindness! Excellent experience and services. More
Matt Riedl And Crest Team, delivered exceptional customer service. This is the fourth Cadillac we purchased from Crest, and the costumer service is still exceptional! service. This is the fourth Cadillac we purchased from Crest, and the costumer service is still exceptional! More