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Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,016 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 1,016 reviews

April 15, 2025

Always a pleasure! I appreciate the customer service and the great job completed!! Look forward to the next service. More

by hughesjs7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Elwir
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Crest Cadillac responded

Thank you for your continued trust and kind words! We're so glad to hear that each visit has been a pleasure and that you’ve been happy with both the customer service and the work completed. We look forward to seeing you at your next service and continuing to provide the care you expect!

April 15, 2025

Such great people to work with very nice fast service Logan is one of a kind always offers the best More

by AHLAMRABAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
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Apr 16, 2025 -

Crest Cadillac responded

Thank you for the kind words! We're so glad to hear you had a great experience with our team and that the service was both friendly and efficient. It's wonderful to know that Logan continues to stand out with his dedication and care—he truly is one of a kind! We appreciate your feedback and look forward to seeing you again!

April 15, 2025

Each visit to this Service Center is a great experience. My Service Advisor, Shawn Barron, is knowledgeable and communicates promptly and honestly. I recommend him and this Service Center. More

by RDKLUGHJR
Recommend Dealer
Yes
Employees Worked With
Shawn Barron
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Apr 16, 2025 -

Crest Cadillac responded

Thank you for taking the time to share your experience! We're so pleased to hear that each visit to our Service Center has been a positive one. Shawn Barron truly takes pride in providing clear, honest communication and knowledgeable support, and we're glad that has stood out to you. We appreciate your recommendation and look forward to continuing to serve you!

April 15, 2025

Logan got me in quickly & finish service right on time when he said. Great service More

by dan@cdsresources.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan was my service manager. Five star
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Apr 16, 2025 -

Crest Cadillac responded

Thank you for your feedback! We're happy to hear that Logan was able to get you in quickly and complete your service right on time. Providing prompt and reliable service is always our goal, and we're glad we could deliver that for you. We appreciate your support and look forward to your next visit!

April 14, 2025

Austin was very professional and great to work with. He listened to what we wanted and found the right vehicle. I felt like the entire experience with Austin and Crest was smooth and went much more quic More

by LORIHUDSON74
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kodie Cadenhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Drabick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Patel
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Apr 15, 2025 -

Crest Cadillac responded

Thank you for the fantastic review! We're thrilled to hear that Austin provided such a professional and efficient experience. It’s great to know he listened to your needs and helped you find the perfect vehicle. We appreciate your kind words and are glad to hear this was one of your smoothest car-buying experiences!

April 14, 2025

Great service. Always knowledgeable and courteous. Communicate well. Shawn is always top notch best to work with More

by underwood.corey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn is who I worked with
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Apr 15, 2025 -

Crest Cadillac responded

Thank you for the kind words! We're so glad to hear that you've consistently received great service and that our team’s knowledge, courtesy, and communication have stood out to you. It's especially wonderful to hear that Shawn continues to make such a strong impression—he’ll be thrilled to know his efforts are appreciated. We’re grateful for your support and look forward to serving you again!

April 14, 2025

I've had two autos from Crest Cadillac and have been very happy with the service and personal attention to my cars. The service is always great! More

by lisam2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Kiawetter
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Apr 15, 2025 -

Crest Cadillac responded

Thank you for your continued loyalty and for sharing your experience! We're honored to have had the opportunity to support you with both of your vehicles, and it’s wonderful to hear that the service and personal attention have consistently met your expectations. Knowing that you’ve been happy with our team’s care means a lot to us. We look forward to continuing to provide you with the same great service you’ve come to know and trust!

April 14, 2025

My service advisor was very attentive and kept me informed throughout my service. The dealership staff were all friendly and helpful More

by vkmcfarling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Barron
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Apr 15, 2025 -

Crest Cadillac responded

Thank you for sharing your positive experience! We're glad to hear that your service advisor was attentive and kept you informed throughout the process. It’s also wonderful to know that the entire staff was friendly and helpful. We truly appreciate your feedback and look forward to assisting you again in the future!

April 14, 2025

The service department is very reliable. I will continue to have my car serviced there. More

by TSNEED1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Britnall
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Apr 15, 2025 -

Crest Cadillac responded

Thank you for your feedback! We're thrilled to hear that you find our service department reliable and that you plan to continue bringing your car to us. Providing consistent, dependable service is a top priority, and we truly appreciate your trust in us. We look forward to assisting you again in the future!

April 13, 2025

Crest kept me informed of the service requirements and costs. All done on time. Also provided rides to/from my residence. More

by GARY.MULLEN01
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Crest Cadillac responded

Thank you for your review! We're glad to hear that you were kept informed throughout the process and that everything was completed on time. It’s great to know our shuttle service was helpful, too. We appreciate your trust and look forward to serving you again!

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