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Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.7
913 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 913 reviews

March 28, 2025

Our experience with Crest Cadillac was pleasant due to working with Doug, Schuyler and Jake. Doug helped us select a car with our needs. More

by CAROLYN.HART5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Bazurto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Weisbein
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Mar 31, 2025 -

Crest Cadillac responded

It's wonderful to hear that your experience was pleasant! We're delighted that Doug, Schuyler, and Jake were able to assist you. We're especially pleased that Doug helped you select a car that met your specific needs. We understand how important it is to find the right vehicle, and we're glad he was able to guide you through the process. Thank you for sharing your positive feedback, and we look forward to seeing you next time!

March 28, 2025

Shawn delivered all of my request as promised. The ride share home and return was quick. Service was outstanding. More

by lonniemckenzie01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Baron
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Mar 31, 2025 -

Crest Cadillac responded

It's fantastic to hear that Shawn delivered on all your requests as promised! We're also glad the ride-share service was prompt and that you found the overall service outstanding. We strive to provide reliable and efficient service, and we're pleased that we met your expectations. Thank you for sharing your positive experience and we look forward to seeing you next time!

March 28, 2025

Wonderful experience with Creat Cadillac staff and Complimentary Guest Services. Love to visit this show room. More

by Siva Kumar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2025 -

Crest Cadillac responded

It's wonderful to hear you had such a positive experience with our staff and our complimentary guest services! We're delighted that you enjoy visiting our showroom. We strive to create a welcoming and enjoyable atmosphere for all our guests. Thank you for sharing your feedback, and we look forward to seeing you next time!

March 28, 2025

I am writing to commend Shawn for his exceptional service. His excellent communication and timely vehicle servicing have consistently exceeded my expectations. Shawn's professionalism and attention t More

by SONNY.ESTRADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn of Service
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Mar 31, 2025 -

Crest Cadillac responded

It's wonderful to hear about your consistently positive experiences with Shawn! We're delighted that his excellent communication and timely vehicle servicing have exceeded your expectations. We truly value Shawn's professionalism and attention to detail, as they contribute significantly to a seamless customer experience. We'll be sure to pass along your kind words and gratitude to Shawn. We appreciate you taking the time to recognize his hard work and dedication. Thank you for sharing your feedback.

March 28, 2025

Logan was outstanding as always him and his team did a outstanding job on my Cadillac. I always recommend Crest Cadillac for service when people ask me where do I service my car. More

by Larrwenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2025 -

Crest Cadillac responded

It's wonderful to hear that Logan and his team consistently provide you with outstanding service on your Cadillac! We're delighted to hear that you always recommend us to others. We appreciate your loyalty and your kind words. It's fantastic to know that our service team is meeting your high expectations. Thank you for sharing your positive feedback, and we look forward to seeing you next time!

Apr 03, 2025 -

Larrwenn responded

Been using Crest Cadillac department for over 3 years Logan and team have always taken great care of me we recommend Crest Cadillac.

March 27, 2025

I was provided quality service and was treated very respectfully by bother the service team and the advisors. More

by ONEALL
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2025 -

Crest Cadillac responded

Thank you for sharing your experience! We're thrilled to hear you received quality service and were treated with respect by both our service team and advisors. Providing excellent customer care is always our top priority, and we’re so glad it showed. We look forward to serving you again in the future!

March 27, 2025

Logan is amazing to work with. Always helpful and knowledgeable. Always gets everything done and answers any questions I have. More

by LILAHAMMAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
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Mar 28, 2025 -

Crest Cadillac responded

Thank you for the wonderful feedback! We're so glad to hear that Logan has been helpful and knowledgeable throughout your experience. It's great to know he always makes sure everything gets done and answers all your questions. We truly appreciate your trust and look forward to working with you again in the future!

March 27, 2025

Logan always takes great care of us and makes sure all is completed correctly. He truly cares about his customers. More

by KATINAREAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
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Mar 31, 2025 -

Crest Cadillac responded

We are so pleased to hear that Logan consistently provides you with great care. It's wonderful that he ensures everything is completed correctly and that his genuine care for his customers shines through. We truly value his dedication and your continued patronage. Thank you for sharing your positive experience.

March 26, 2025

Outstanding Customer service is top notch at this dealership. The service department staff is friendly, very knowledgeable, and extremely helpful! My service rep, Logon is top notch! Always willin More

by MARYANNPURSLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logon
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Mar 27, 2025 -

Crest Cadillac responded

Thank you for your wonderful feedback! We're so glad to hear that our service department, and Logon in particular, provided you with outstanding service. It’s great to know that Logon went above and beyond to ensure your experience was smooth and convenient. We truly appreciate your kind words and look forward to assisting you again in the future!

March 26, 2025

I am very scared of buying new cars, I get very anxious, but Victor made the process so easy and super comfortable. He was very knowledgeable and easy to talk to. I highly recommend him if you are looking t More

by marimar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2025 -

Crest Cadillac responded

Thank you for sharing your experience! We’re so glad to hear that Victor made the car-buying process comfortable and stress-free for you. It’s great to know that his knowledge and approach helped you find the perfect car. We truly appreciate your recommendation and look forward to helping you again in the future!

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