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Crest Cadillac

Frisco, TX

4.8
982 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 982 reviews

July 04, 2021

They always strive to make you happy. Service fast and efficient. Body shop communicates well and works with your insurance company. It’s always nice to get a car wash too!!! More

by dwshelties
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase in the body shop is great!
Jul 06, 2021 -

Crest Cadillac responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

June 24, 2021

The staff at Crest Cadillac were GREAT! Thank you Chris Riccitelli on all your work getting me into my new car! Billy Delgado you did a wonderful job on all the paperwork! Gusten Brosin thank you so much f More

by Lchaske0811
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Delgado, Chris Riccitelli and Gusten Brosin
Jun 25, 2021 -

Crest Cadillac responded

Thank you for your positive feedback!

June 20, 2021

Thank you Gil, Rogelio and the nice gentleman that showed me how to use all the features in my new car for a great experience, this is my 2nd car that I have bought from Crest and I highly recommend anyone l More

by Kathy Rickert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Cortes and Rogelio Nunez
Jun 21, 2021 -

Crest Cadillac responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

June 20, 2021

I’m from out of state, they got my car out in the same day (Saturday) to get me on the road! Very Much Appreciated More

by lori_58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Upton
Jun 21, 2021 -

Crest Cadillac responded

Thank you for your positive feedback!

June 19, 2021

VERY PLEASANT SERVICE...ACCURATE ATTENTION TO DETAIL...MY SERVICE REP WAS EXCELLENT...VERY DETAILED WITH INFORMATION PROVIDED AND SHE WAS VERY THOROUGH WITH RESEARCHING WARRANTY More

by KEILIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MONICA
Jun 21, 2021 -

Crest Cadillac responded

Thank you for your positive feedback, from all of us here at Crest Cadillac!

June 18, 2021

I went for 2 vehicle recalls. Service agent answered all questions. I had a short wait until complete and was on my way. Was not a problem More

by Mliki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Crest Cadillac responded

Thank you for your positive review!

June 18, 2021

Very friendly . Nice people to work with . Have been going there for years and Gene has always been my service advisor. Can’t say enough good things about him. More

by rwoinet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Reeves
Jun 21, 2021 -

Crest Cadillac responded

Thank you for your positive review!

June 16, 2021

All the gentlemen were extremely knowledgeable and professional. I had a great experience and have a great car to show for it!! I would recommend Crest Cadillac to my friends ! More

by jsw6272
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johann in sales, Billy in fiancé, Brian in service were all dry helpful , Steve Lee, David Sung
Jun 17, 2021 -

Crest Cadillac responded

Thank you for your positive feedback, from all of us here at Crest Cadillac!

June 15, 2021

Gene Reeves always helps us with our service on our cadillacs. He is the reason we always buy cadillacs at Crest, and continue getting service there. I am so pleased that Gene is our service representa More

by mrslsc65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Reeves
Jun 16, 2021 -

Crest Cadillac responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

June 15, 2021

Everything was great, we called Crest and told them what we wanted, two days later we received the call from David that he had found our vehicle, he sent us a video and the deal was made, this is our second More

by junior
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David (Sales)
Jun 16, 2021 -

Crest Cadillac responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

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