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Crest Cadillac

Frisco, TX

4.8
1,016 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 1,016 reviews

April 19, 2025

Keilyn is great she made the process so smooth and amazing from start to finish! More

by ALLYSANCHEZ0422
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kodie Cadenhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keilyn Michaelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Crest Cadillac responded

Thank you for your kind words! We're so glad to hear that Keilyn made your experience smooth and enjoyable. We truly appreciate your feedback and will be sure to pass it along to her. If you need anything else in the future, feel free to reach out!

April 19, 2025

Great experience as usual! I have been visiting Crest Cadillac since 2016. Amazing guest satisfaction! More

by AMYMASEY2246
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juda Shamay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Oldham and Dean in Finance
Apr 22, 2025 -

Crest Cadillac responded

Thank you for your continued loyalty! We’re thrilled to hear that you’ve had a great experience with us since 2016. Providing exceptional guest satisfaction is our top priority, and we truly appreciate your kind words. We look forward to serving you for many more years to come!

April 19, 2025

Greg always takes Great care of us! ! I don’t need to say anything more. More

by DANIEL_CHRISTENSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Apr 22, 2025 -

Crest Cadillac responded

Thank you for sharing your feedback! We're so glad to hear that Greg consistently takes great care of you. We truly appreciate your trust and look forward to continuing to serve you in the future!

April 16, 2025

Have been working with vest Caddilac for past 10 years have always found them very helpful knowledgeable and professional I have very good relationships with all the people I have worked with. More

by SOSHEELNAYYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Crest Cadillac responded

Thank you for your loyalty over the past 10 years and for sharing such kind words about your experience. It's wonderful to hear that our team has consistently provided you with helpful, knowledgeable, and professional service. We're especially glad to know you've built strong relationships with the team members you've worked with—that kind of trust means a lot to us. We truly appreciate your continued support and look forward to serving you for many more years to come.

April 16, 2025

I was supposed to be scheduled for a Zaktek reapplication, but wasn’t on the list when I got there. Chris was immediately available to jump in and get it all set up and get me on my way. More

by jje33164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brintnall
Apr 17, 2025 -

Crest Cadillac responded

Thank you for your wonderful feedback! We're so glad to hear that Chris was able to step in and get everything sorted out for you right away. We understand how important it is for things to go smoothly, and we're thrilled that Chris made sure you were taken care of and on your way. We appreciate your patience and are grateful for the opportunity to serve you!

April 16, 2025

Excellent experience! great salesperson, very patient and understanding of what my wife wanted-and what I was looking for. More

by FISHPERFORM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maritza Manzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Crest Cadillac responded

Thank you for sharing your excellent experience! We’re thrilled to hear that our salesperson was able to provide the patience and understanding needed to meet both your and your wife’s needs. It’s wonderful to know you found the perfect fit, and we truly appreciate you taking the time to share your feedback!

April 15, 2025

Took a while to get car back, and I do not know the reason why. More

by GSIEB
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maritza Manzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Crest Cadillac responded

Thank you for your review and for sharing your experience with us. We're glad to know you received your vehicle back, though we understand that the delay without clear communication may have been frustrating. Keeping our customers informed throughout the process is important to us, and we appreciate you bringing this to our attention. Your feedback helps us improve how we communicate updates, and we’ll make sure it's shared with the appropriate team. We truly value your business and the time you took to provide your thoughts. If you would like to discuss this further, please feel free to reach out to James Freel, Service Director, at jfreel@vtaig.com.

April 15, 2025

The level of professionalism and heartfelt care I received was perfectly matched-if not eclipsed-by just how strikingly handsome and magnetic this sales associate is. And that’s saying something. The More

by HandsomeHenry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Naemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Crest Cadillac responded

Thank you so much for sharing such a heartfelt and thoughtful review! We are truly delighted to hear that your experience with Jordan went beyond your expectations. It’s clear that he made a lasting impression, not just with his product knowledge but with his genuine care and attention to what you truly needed. We are so fortunate to have team members like Jordan who bring both expertise and a personal touch to every interaction. Your words speak volumes about the level of service Jordan strives to provide, and we’re thrilled that he could make your experience so special. We wish you many happy moments with your new vehicle, and if there's ever anything else you need, don’t hesitate to reach out!

April 15, 2025

This is my 2nd Cadillac from Crest, and I have been a customer for many years. I experienced great customer service as always. Thank you, Logan! More

by gs101906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
Apr 16, 2025 -

Crest Cadillac responded

Thank you for being a loyal customer and for sharing your positive experience! We’re thrilled to hear that Logan was able to continue providing you with great service. It's always a pleasure to know our long-time customers are satisfied. We appreciate your continued trust in us, and if there's anything else we can assist with, don't hesitate to reach out!

April 15, 2025

Great experience and the Crest Team took care of me! I highly recommend them for repairs and maintenance. More

by DANIELSWANICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica, Greg
Apr 16, 2025 -

Crest Cadillac responded

Thank you for your kind words! We're so glad to hear that the service team provided you with a great experience and took care of your repair and maintenance needs. We truly appreciate your recommendation and look forward to continuing to serve you in the future!

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