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Crest Cadillac

Frisco, TX

4.7
912 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 912 reviews

March 29, 2025

Service Mgr/Advisor Logan Mc Pherson is excellent! Very customer focused. Great communicator. Follow-up as promised. Always a text (that is actually read!) away! On my last visit, the transmissi More

by dwilson214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Mc Pherson
Apr 01, 2025 -

Crest Cadillac responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Logan. His dedication to customer care and communication truly sets him apart, and it's great to know that he was able to assist you so efficiently. We appreciate your trust and look forward to serving you again in the future!

March 29, 2025

Overall it’s a pretty great dealership. The level of respect that I received from both the sales side and service side was absolutely amazing. More

by IVANCASTELLON1123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Villatoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kluber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Vetrano
Apr 01, 2025 -

Crest Cadillac responded

Thank you for sharing your positive experience! We’re thrilled to hear that you felt respected and well taken care of by both our sales and service teams. We strive to provide exceptional service, and it’s great to know we met your expectations. We look forward to serving you again in the future!

March 29, 2025

Every time I come into the dealership, My service advisor always make sure that I’m taken care of. He goes above and beyond with excellent service to make sure that all my needs are met before I leave the de More

by Kamelalampkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg
Apr 01, 2025 -

Crest Cadillac responded

Thank you for sharing your wonderful experience! We're thrilled to hear that Greg continues to go above and beyond to ensure you’re well taken care of. It's always our goal to provide exceptional service, and we’re so glad to know that’s been your experience with us. We truly appreciate your continued trust and look forward to serving you again soon!

March 29, 2025

Very good ! Same day service very friendly and efficient, good quality work and hospitality. Clean environment More

by KENNY35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Crest Cadillac responded

Thank you for the great feedback! We're thrilled to hear you had a positive experience with our team. It's wonderful to know that you were pleased with the service, quality of work, and the environment. We look forward to serving you again!

March 29, 2025

Trent was the best. He had a great balance of “on the ball” and “give us space”. More

by COLLIN2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trent Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Crest Cadillac responded

We're so glad to hear that Trent provided you with the perfect balance of attentiveness and space during your visit! It's important to us that you feel both supported and respected throughout the process. Thank you for your feedback, and we look forward to assisting you again in the future!

March 28, 2025

Crest Cadillac Service department did a great job on servicing my Escalade. I had a oil change, 21 point inspection and my brake computer was reprogram. They detailed it and washed it. The Escalade look More

by hmilliner0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris was also nice while Shawn off.
Mar 31, 2025 -

Crest Cadillac responded

It's fantastic to hear that our Service department did such a thorough job on your Escalade! We're pleased that the oil change, 21-point inspection, and brake computer reprogramming were completed to your satisfaction. We're also glad you appreciated the detailing and wash. We understand that those extra touches can make a difference. And a special thank you to Shawn, we're glad he provided great service! We appreciate you taking the time to share your positive experience and look forward to seeing you next time.

March 28, 2025

Logan was very helpful and explained the procedures for my repair very well and quickly More

by KIM76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Crest Cadillac responded

It's great to hear that Logan was so helpful and provided clear and quick explanations regarding your repair procedures! We're glad he was able to make the process smooth for you. We appreciate you taking the time to share your positive experience, and we look forward to seeing you next time!

March 28, 2025

Great experience! We worked with Jordan Naemi and he was amazing! He was super helpful and made sure we were happy. We didn’t feel pressured to buy like other dealersh More

by destyneedovel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Naemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Crest Cadillac responded

It's wonderful to hear you had such a fantastic experience! We're delighted that Jordan Naemi provided you with such amazing service and ensured your happiness. We understand how important it is to feel comfortable and not pressured during the car-buying process, and we're glad Jordan created that environment for you. We're equally pleased to hear that Schuyler in finance went above and beyond to assist you. It's fantastic that you found the entire team to be family-oriented and customer-focused. We appreciate you sharing your 10/10 recommendation and your positive feedback. We're truly glad you chose to work with us, and look forward to assisting you in the future!

March 28, 2025

Great service from Omar, business manager and Bryan in service … they handled all questions and did so in a timely fashion More

by STEVEPIRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Elwir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Crest Cadillac responded

It's wonderful to hear you received great service from Omar, Bryan and other members of our team! We're pleased that they addressed all your questions promptly and efficiently. We understand that timely and thorough communication is crucial, and we're glad they provided that for you. Thank you for sharing your positive experience, we look forward to seeing you next time!

March 28, 2025

Our experience with Crest Cadillac was pleasant due to working with Doug, Schuyler and Jake. Doug helped us select a car with our needs. More

by CAROLYN.HART5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Bazurto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Weisbein
Mar 31, 2025 -

Crest Cadillac responded

It's wonderful to hear that your experience was pleasant! We're delighted that Doug, Schuyler, and Jake were able to assist you. We're especially pleased that Doug helped you select a car that met your specific needs. We understand how important it is to find the right vehicle, and we're glad he was able to guide you through the process. Thank you for sharing your positive feedback, and we look forward to seeing you next time!

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