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Crest Cadillac
Frisco, TX
494 Reviews
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 494 reviews
May 22, 2010
To all the Crest employees and especially Ed Elizondo for the efforts that made the purchase of our new Cadillac CTS one of the most enjoyable purchasing experiences we have had. Your patience, dedication to the efforts that made the purchase of our new Cadillac CTS one of the most enjoyable purchasing experiences we have had. Your patience, dedication to customer satisfaction, willingness to help[ us through a difficult time and most friendly low key salesmanship truly made our experience exceptional. The car performs beautifully. Much better than we expected. The control one feels on the highway and around the city is exceptional. It is responsive, agile and user friendly. The highway millage is outstanding. On our 1200 mile trip home we averaged 28.5 miles to the gallon of gas. We drove from Wylie Texas to Ashville North Carolina the first day. Alittle over 900 miles in about 15 hours. I felt we could have made it all the way home with little or no fatigue or back discomfort. This car will be a true classic road car. We would like to pass this on to all of the Crest employees and the appropriate people at Cadillac. Sincerely Tim and Carla More
by Tgl00001
Employees Worked With
Ed Elizondo
May 19, 2010
We have bought 7 vehicles from this dealership and mainly because of Bruce Rollins. He gives us beyond 5 star service and we would not go to any other Cadillac dealership because of him. I also appreciate th because of Bruce Rollins. He gives us beyond 5 star service and we would not go to any other Cadillac dealership because of him. I also appreciate the way Bruce makes sure than when my car is being worked on that I get a car to drive home and that Stephen and I are completely satisfied before leaving the dealership. He always lets us know what is going on with the new vehicles that are coming in so that we know what we want to look at before getting there. More
by Lynetteschang
Employees Worked With
Bruce Rollins
May 18, 2010
I can't say enough positive things about my experience with Crest Cadillac. Tony Griggs and the entire staff at Crest were so helpful. Tony had a very low pressure, but helpful approach, which I appreci with Crest Cadillac. Tony Griggs and the entire staff at Crest were so helpful. Tony had a very low pressure, but helpful approach, which I appreciated. He was very patient, yet eager to help to me find the perfect car. He made the entire process easy. He guided me through all the steps of the process with ease, patience, kindess and respect. My experience was fantastic. He was extremely knowledgeable and kind. The paperwork and financing aspect were also just as easy to navigate through, and the lady who delivered the car to me and oriented me to the car was also super helpful and friendly. I would happily recommend Tony and Crest Cadillac to anyone looking for a new car. I could not be happier with the experience and with my brand new SRX. This is the best new car buying experience I've ever had! Thank you, Crest. Thank you, Tony! Sincerely, Shelley Dunn More
by srndunnrn
Employees Worked With
Tony Griggs
May 17, 2010
Very professional yet friendly. Good follow-up from my sales rep and the young man that went over the car on delivery to make sure I knew how everything worked was awesome as well. Love the car--the opti sales rep and the young man that went over the car on delivery to make sure I knew how everything worked was awesome as well. Love the car--the options are great and glad they added blue tooth to this model More
by vjbonney
Employees Worked With
Tony Griggs, Mike Brosin, Wayne Massey,
