Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,011 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
Contact Dealership

6280 State Hwy 121

Frisco, TX

75034

Directions

By Type

Showing 1,011 reviews

April 19, 2025

Service team and Monica are always great! Easy to drop off and to pickup your vehicle. More

by PTIBBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica
Report | Print
Apr 22, 2025 -

Crest Cadillac responded

Thank you for the great feedback! We're so glad to hear that both our service team and Monica consistently provide excellent service. It's wonderful to know that the drop-off and pickup process has been smooth and easy for you. We truly appreciate your loyalty and look forward to assisting you again in the future!

April 19, 2025

Dealer forgot to give me my fix fey when I left. Other than that everything was fine. No problem More

by Charlie82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2025 -

Crest Cadillac responded

Thank you for your feedback! We're glad to hear that everything else went smoothly with your visit, but we’re sorry to hear your fixed key wasn’t provided when you left. If you haven’t already received your key, please don’t hesitate to reach out—we’d be happy to make sure it gets to you. Thanks again for your review and for giving us the opportunity to assist you!

April 19, 2025

Very good selection of used vehicles, the sales staff helped us find just the right Cadillac for our needs. More

by MIDULEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kodie Cadenhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachid Lagrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2025 -

Crest Cadillac responded

Thank you for your kind words! We're so glad to hear that our sales team was able to help you find the perfect Cadillac to suit your needs. We take pride in offering a wide selection of quality pre-owned vehicles and making the buying experience smooth and enjoyable. We appreciate your support and look forward to serving you again in the future!

April 19, 2025

Arman did a great job taking care of all of my needs and even went the extra mile to make sure everything was handled. Big Mike in the body shop also took extra time to address a few things we noticed when More

by ABALL10111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arman Naomi. was 5 star
Report | Print
Apr 22, 2025 -

Crest Cadillac responded

Thank you so much for sharing your experience! We're thrilled to hear that Arman went above and beyond to ensure everything was taken care of and that Big Mike was attentive and thorough when you picked up your vehicle. We truly appreciate your kind words and will be sure to pass along your compliments to both of them. We're grateful for the opportunity to serve you and look forward to assisting you again in the future!

April 19, 2025

Rachid was very helpful, friendly and knowledgeable. He took time to explain features and compare options. Highly recommend! More

by A Holliday
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachid Lagrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2025 -

Crest Cadillac responded

Thank you for your wonderful feedback! We're thrilled to hear that Rachid provided you with helpful, friendly, and knowledgeable service. We truly appreciate your recommendation and will be sure to pass along your kind words to him. If you need anything further, don't hesitate to reach out!

April 19, 2025

Keilyn is great she made the process so smooth and amazing from start to finish! More

by ALLYSANCHEZ0422
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kodie Cadenhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keilyn Michaelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2025 -

Crest Cadillac responded

Thank you for your kind words! We're so glad to hear that Keilyn made your experience smooth and enjoyable. We truly appreciate your feedback and will be sure to pass it along to her. If you need anything else in the future, feel free to reach out!

April 19, 2025

Great experience as usual! I have been visiting Crest Cadillac since 2016. Amazing guest satisfaction! More

by AMYMASEY2246
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juda Shamay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Oldham and Dean in Finance
Report | Print
Apr 22, 2025 -

Crest Cadillac responded

Thank you for your continued loyalty! We’re thrilled to hear that you’ve had a great experience with us since 2016. Providing exceptional guest satisfaction is our top priority, and we truly appreciate your kind words. We look forward to serving you for many more years to come!

April 19, 2025

Greg always takes Great care of us! ! I don’t need to say anything more. More

by DANIEL_CHRISTENSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Report | Print
Apr 22, 2025 -

Crest Cadillac responded

Thank you for sharing your feedback! We're so glad to hear that Greg consistently takes great care of you. We truly appreciate your trust and look forward to continuing to serve you in the future!

April 16, 2025

Have been working with vest Caddilac for past 10 years have always found them very helpful knowledgeable and professional I have very good relationships with all the people I have worked with. More

by SOSHEELNAYYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2025 -

Crest Cadillac responded

Thank you for your loyalty over the past 10 years and for sharing such kind words about your experience. It's wonderful to hear that our team has consistently provided you with helpful, knowledgeable, and professional service. We're especially glad to know you've built strong relationships with the team members you've worked with—that kind of trust means a lot to us. We truly appreciate your continued support and look forward to serving you for many more years to come.

April 16, 2025

I was supposed to be scheduled for a Zaktek reapplication, but wasn’t on the list when I got there. Chris was immediately available to jump in and get it all set up and get me on my way. More

by jje33164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brintnall
Report | Print
Apr 17, 2025 -

Crest Cadillac responded

Thank you for your wonderful feedback! We're so glad to hear that Chris was able to step in and get everything sorted out for you right away. We understand how important it is for things to go smoothly, and we're thrilled that Chris made sure you were taken care of and on your way. We appreciate your patience and are grateful for the opportunity to serve you!

1
...
4
5
6
...
102