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Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,011 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 1,011 reviews

January 23, 2025

Bryan was very professional and informative and helpful. making a reservation was a breeze. Loved the speed of the process to drop the car off. More

by RAYBOZORG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Oldham
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Jan 24, 2025 -

Crest Cadillac responded

Thank you for your review! We’re thrilled to hear that Bryan provided professional, informative, and helpful service. It’s great to know that making a reservation was simple and that the drop-off process was quick and efficient. We’re always here to make your experience as seamless as possible, and we appreciate your kind words!

January 23, 2025

My car is clean, thank you so much for your excellent services, look forward for the next appointment! More

by EMILEKARAMUTSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

Crest Cadillac responded

Thank you for your kind review! We're so glad to hear that you’re happy with the service and that your car was returned clean and in great shape. It’s always a pleasure to assist you, and we look forward to your next appointment!

January 23, 2025

Brian Oldham is an amazing service advisor. He is knowledgeable and cordial. The work was done correctly and promptly. More

by SYD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Oldham is my service advisor
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Jan 24, 2025 -

Crest Cadillac responded

Thank you for your feedback! We’re delighted to hear that Brian provided such exceptional service. His knowledge and professionalism are a great asset to our team, and we’re glad your vehicle’s work was completed correctly and promptly. We appreciate your kind words and look forward to assisting you again!

January 23, 2025

I experienced very professional service throughout my purchase process. From my greeting by the receptionist, through negotiations and the final finance aspect I have no complaints. More

by superrooster45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glenn Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Villatoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

Crest Cadillac responded

Thank you for sharing your experience! We're delighted to hear that every step of your purchase process, from the warm welcome by our receptionist to the negotiations and finalizing your financing, met your expectations. Providing professional and seamless service is what we strive for, and it’s wonderful to know you were satisfied. We look forward to assisting you again in the future!

Jan 24, 2025 -

superrooster45 responded

Thank you for the acknowledgment and look forward to any business I might have in the future.

January 23, 2025

For three years we have found the service team to be excellent in all aspects of car servicing. Very competent in all regards. More

by LEEACRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

Crest Cadillac responded

Thank you for your kind words and for trusting us with your vehicle’s care over the past three years! We’re thrilled to hear that our service team has consistently provided excellent and competent support. Your loyalty means a great deal to us, and we’re committed to maintaining the high standards you’ve come to expect.

January 23, 2025

The dealership offered me valet service to provide service to my car. That in my opinion is an absolute incentive to buy from Crest Cadillac. More

by RAYEANNENR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

Crest Cadillac responded

Thank you for sharing your experience! We're delighted to hear that you appreciated our valet service. Providing convenient and customer-focused options like this is one of the ways we strive to make ownership with Crest Cadillac stand out. We're glad it made such a positive impression, and we look forward to continuing to serve you!

January 23, 2025

Completely satisfied with the service and the timeliness of completion is the service of my car. More

by tridib.tennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica from service
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Jan 24, 2025 -

Crest Cadillac responded

Thank you for sharing your experience! We’re thrilled to hear that you were completely satisfied with the service and the timely completion of your car’s maintenance. Providing efficient and high-quality service is always our goal. We look forward to serving you again in the future!

January 23, 2025

Logan McPherson is an asset to the Crest organization. He always goes over and beyond to meet the needs of his customers. More

by KEN@OPPORTUNITYCON.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan McPherson
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Jan 24, 2025 -

Crest Cadillac responded

Thank you for your wonderful feedback! We’re thrilled to hear that Logan McPherson has consistently gone above and beyond to meet your needs. His dedication and commitment to providing excellent service truly make him an asset to our team. We appreciate your kind words and look forward to continuing to serve you!

January 23, 2025

This is our first Cadillac and I want to give a big THANKS to Crest Cadillac for making the whole process streamlined and simple. From the arrival, to test drive to purchasing and out the door. The who More

by Lucas McManus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica also in Service
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Jan 27, 2025 -

Crest Cadillac responded

Thank you so much for your wonderful review! We’re thrilled to hear that your first Cadillac purchase experience was so smooth and enjoyable. It’s our goal to make every step of the process as seamless as possible, and we’re excited that we could meet your expectations. We’re honored to have earned your trust, and we look forward to serving you as a Cadillac owner for years to come!

January 23, 2025

Felix was very informative, professional, and responsive with our purchase. Great service and we will be purchasing our next Cadillac from him. More

by DENNIS98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Villatoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

Crest Cadillac responded

Thank you for your wonderful review! We’re thrilled to hear that Felix provided informative, professional, and responsive service during your purchase. It’s great to know you had such a positive experience and that you plan to return for your next Cadillac. We truly appreciate your loyalty and look forward to assisting you again in the future!

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