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Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,009 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 1,009 reviews

April 20, 2025

Best salesman we have ever worked with! He was so helpful, kind and professional thank you so much Austin Drabick!! We absolutley love our new car!! Highly recommend! More

by Carlosmrtnz68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Drabick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2025 -

Crest Cadillac responded

Thank you so much for sharing your experience! We're thrilled to hear that Austin was able to provide such excellent service and it's wonderful to know you're enjoying your new car! We truly appreciate your recommendation and look forward to serving you again in the future.

April 20, 2025

We appreciate Logan taking such good care of our car when we come in for service! More

by GBSTOGNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
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Apr 22, 2025 -

Crest Cadillac responded

Thank you for sharing your feedback! We're so glad to hear that Logan has been taking great care of your vehicle during your service visits. We truly appreciate your trust in our team, and we're grateful for the opportunity to continue providing excellent service for you.

April 19, 2025

Easy buying experience! Go see Victor for a new car. Great to deal with and extremely knowledgeable More

by Jreed7455
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Arreaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2025 -

Crest Cadillac responded

Thank you for sharing your experience! We’re thrilled to hear that your car buying process was easy and that Victor made such a positive impact. It’s great to know he was knowledgeable and a pleasure to work with. We truly appreciate your feedback and hope to continue serving you in the future!

April 19, 2025

All of the personnel are friendly and welcoming. My service manager, Logan, is excellent! They go above and beyond to make it a good experience there. They are also very efficient. More

by DOC_C82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan McPherson
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Apr 22, 2025 -

Crest Cadillac responded

Thank you for sharing your experience! We’re so glad to hear that our team made you feel welcome and that Logan provided excellent service. It’s wonderful to know that we were able to go above and beyond to ensure a positive and efficient experience for you. We truly appreciate your feedback and look forward to serving you again!

April 19, 2025

Douglas is the man, he made the process nice and easy. Would recommend him to anyone More

by HOLLEYJOHN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Bazurto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Patel
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Apr 22, 2025 -

Crest Cadillac responded

Thank you for the great feedback! We’re so glad to hear that Douglas made the process smooth and easy for you. It’s wonderful to know that you would recommend him to others. We truly appreciate your trust and look forward to assisting you again in the future!

April 19, 2025

Crest is wonderful car dealership to work with. They make car buying fast, easy and pleasant. More

by JENNIFERHNOLAND
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glenn Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2025 -

Crest Cadillac responded

Thank you for the kind words! We're so glad to hear that your car buying experience with us was fast, easy, and pleasant. We truly appreciate your feedback and look forward to continuing to provide you with excellent service in the future!

April 19, 2025

OutStanding services the service personnel was very polite and I was in and out in less then 2 hours More

by ROBBEN02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan
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Apr 22, 2025 -

Crest Cadillac responded

Thank you for sharing your feedback! We're thrilled to hear that you had an outstanding experience and that our service team was both polite and efficient. It’s great to know you were able to get in and out in under two hours. We truly appreciate your kind words and look forward to serving you again in the future!

April 19, 2025

Very courteous service at the dealership! I was promptly greeted by the service assistants. Loaner car was provided as scheduled. More

by KAGRA56522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2025 -

Crest Cadillac responded

Thank you for your feedback! We're so glad to hear that you had a positive experience with our courteous service team. It's great to know that you were promptly greeted and that the loaner car was provided as scheduled. We truly appreciate your kind words and look forward to serving you again in the future!

April 19, 2025

Service team and Monica are always great! Easy to drop off and to pickup your vehicle. More

by PTIBBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica
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Apr 22, 2025 -

Crest Cadillac responded

Thank you for the great feedback! We're so glad to hear that both our service team and Monica consistently provide excellent service. It's wonderful to know that the drop-off and pickup process has been smooth and easy for you. We truly appreciate your loyalty and look forward to assisting you again in the future!

April 19, 2025

Dealer forgot to give me my fix fey when I left. Other than that everything was fine. No problem More

by Charlie82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2025 -

Crest Cadillac responded

Thank you for your feedback! We're glad to hear that everything else went smoothly with your visit, but we’re sorry to hear your fixed key wasn’t provided when you left. If you haven’t already received your key, please don’t hesitate to reach out—we’d be happy to make sure it gets to you. Thanks again for your review and for giving us the opportunity to assist you!

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