Crest Cadillac
Frisco, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Jenny was amazing- helpful, kind, informative and went out of her way to help us and answer our questions. One of the best experiences I’ve ever had at a dealership. I did not feel pressured or rushed. out of her way to help us and answer our questions. One of the best experiences I’ve ever had at a dealership. I did not feel pressured or rushed. More
Jenny was absolutely the best! Literally been to 8 other Dealerships. Jenny was the first sales person that was totally on honest about the vehicle we were looking at and no “deale Literally been to 8 other Dealerships. Jenny was the first sales person that was totally on honest about the vehicle we were looking at and no “dealership games”. No bait and switch. She worked with us to get deal done. Highly recommend working with Jenny. More
Jenny is awesome always smiling and working with us end to end to complete the deal to end to complete the deal More
Don't know what just happened but l do know this place is AWFUL!!! Basically I was held hostage for over an hour. I got there about 430 and left @ 745! So cut this horror story short. I guess I should have k AWFUL!!! Basically I was held hostage for over an hour. I got there about 430 and left @ 745! So cut this horror story short. I guess I should have known better when the salesperson offer me dinner after telling me it would only 15 minutes to get an answer from the bank on financing. By the way I already had financing through my bank. So here's where it gets weird. The salesperson is gone for an hour. The car I was trying to buy is gone and this guy has my keys to my car on top of I would have left. Also during this time some lady comes up to me She tells me that my name is not on my insurance.....lol....xxx!!!! She also tells me that I need to get a hold of to rectify this. So he finally shows up. I was pissed. I told him I was out of there. He says yeah we could only get 15%. No I'm sorry for your wait or anything after he wasted 3 1/2 hours of my life!!!! You know you'd think with a name like Cadillac the service would be a whole lot better. I would not wish this place on my worst enemy!! More
Austin went above and beyond in all aspects of my car buying experience! He made my “mom car” dreams come true! His sincere and genuine personality made this experience an enjoyable one and I believe tha buying experience! He made my “mom car” dreams come true! His sincere and genuine personality made this experience an enjoyable one and I believe that can be hard to do when shopping/purchasing a vehicle. I’ll be highly recommending him to friends/family and will certainly consult/use him for future vehicle purchases! More
It was very professional environment. Judah was very helpful and worked with us to get into the vehicle we wanted. Judah was very helpful and worked with us to get into the vehicle we wanted. More
First let me say, I am not a fan of going to a dealership to look at cars. I have typically purchased by phone , internet sales for this reason alone. I sent an inquiry to Crest Cadillac on a vehicle I was i to look at cars. I have typically purchased by phone , internet sales for this reason alone. I sent an inquiry to Crest Cadillac on a vehicle I was interested in via the internet .The next morning I was very surprised to see a return email from Juda taking a video of this vehicle inside and out to send me . That right there made me pick up the phone and ask more questions. Juda was very professional and explained why I should come to the dealership to see the car and meet with him. He made me feel comfortable so I agreed to go. From the moment I met Juda, I felt he had my best interest at heart . He was patient, thorough and even pretty funny! 😆 At the end of the day, I had no 2nd thoughts or regrets purchasing the vehicle. I feel my deal was very fair and my needs were met! Thank you for being a dealership like most people would expect and greatly appreciate!! Few dealers are still customer service related ! I would recommend Juda to anyone searching for a vehicle who wanted a positive experience! He’s awesome ! More
Chris was extremely knowledgeable about the vehicle we wanted to purchase and was able to work with our budget. It was a seamless process and we never once felt pressure. He truly put the customer first. wanted to purchase and was able to work with our budget. It was a seamless process and we never once felt pressure. He truly put the customer first. More
We had a great experience and the team is very very professional. Overall, the process went very smooth professional. Overall, the process went very smooth More
Juda was very professional and knowledgeable of the process. We had an exceptional customer experience. process. We had an exceptional customer experience. More