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Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,023 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 1,023 reviews

March 02, 2025

Very courteous service department, they always kept me updated on the status of my vehicle while it was in service. More

by mailtoclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2025 -

Crest Cadillac responded

Thank you for your kind words about our service department. We are glad to hear that our team kept you updated on the status of your vehicle while it was in service. Your satisfaction is our priority and we look forward to seeing you next time!

March 02, 2025

Greg Vetrano and Crest Cadillac make every trip to the dealership productive, enjoyable and comfortable. I am driving my favorite Cadillac of all time. I trust Greg’s advice and opinion 100%. I will More

by CORNHUSKERS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg, Vetrano
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Mar 05, 2025 -

Crest Cadillac responded

Thank you for your kind words about Greg Vetrano and our dealership. We are thrilled to hear that every trip has been productive, enjoyable, and comfortable for you. Your trust in Greg's advice and opinion means a lot to us, and we are delighted to have you as part of the Crest Cadillac family!

March 02, 2025

Sales person was awesome but the finance person I was not fully satisfied but I would rate him a 4 More

by JOSE_ARIAS816
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kodie Cadenhead
4.0
This rating includes all reviews, with more weight given to recent reviews.
Keilyn Michaelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2025 -

Crest Cadillac responded

Thank you for your feedback! We are glad to hear that you had a positive experience with our salesperson. We appreciate your input regarding the finance process and will strive to improve in that area. We look forward to servicing you in the future!

March 02, 2025

Keilyn was just amazing and extremely accommodating. Understood well my need and helped me all the way. More

by syedjee770
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keilyn Michaelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Crest Cadillac responded

Thank you for sharing your experience! We're so glad to hear that Keilyn was amazing and went above and beyond to accommodate your needs. It's great to know she was able to assist you every step of the way. We truly appreciate your feedback!

March 02, 2025

I have a rather personal relationship with both my salesperson and service writer. That definitely makes it simpler to cut through a lot of the typical bureaucracy. More

by DLHANSON72
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Victor Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

Crest Cadillac responded

Thank you for your feedback. We are glad to hear that you had a good experience, and we look forward to seeing you next time!

March 02, 2025

Quick and prompt response to my request. Quickly worked through the deal, including harvesting equity from my expiring lease. Even though we were completing the deal after work, we never f More

by LTG
Recommend Dealer
Yes
Employees Worked With
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2025 -

Crest Cadillac responded

Thank you for your kind words! We are thrilled to hear that you had a quick and prompt experience with us. It's great to know that we could assist you in harvesting equity from your expiring lease and that you felt comfortable throughout the process. We appreciate your feedback about our tech's assistance in setting up your new car, and we look forward to serving you again in the future.

March 02, 2025

Outstanding, Low Pressure, Dealership and sales person, that made me feel valued and heard. I can highly recommend! More

by RobertWhitecpa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Naemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2025 -

Crest Cadillac responded

Thank you for your outstanding review. We are glad to hear that you felt valued and heard during your experience with us. Your recommendation means a lot to us and we look forward to servicing you in the future!

March 02, 2025

Team exceptional led by Austin who was very transparent, informed, engaging beyond expectations and helpful through the selection and purchase process More

by hart_jacque
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Drabick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Robbins
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Mar 05, 2025 -

Crest Cadillac responded

Thank you for your kind words about our team, especially Austin. We are thrilled to hear that he was transparent, informed, engaging, and helpful throughout your selection and purchase process. Your satisfaction is our priority, and we appreciate your feedback.

March 02, 2025

WOW! Amazing customer service! Austin Brabick was phenomenal throughout the sales process. He took the time to get to know us and made honest recommendati More

by jennifer.s.belt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Drabick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

Crest Cadillac responded

Thank you for your wonderful feedback! We are thrilled to hear that Austin provided you with phenomenal service throughout the sales process. It's great to know that he took the time to understand your needs and made honest recommendations. We appreciate your trust in us and look forward to serving you again in the future!

March 01, 2025

Monica was fantastic. I was completely satisfied with the service, quality, wait time and professionalism I received. More

by jmireles06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica; service department
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Mar 04, 2025 -

Crest Cadillac responded

Thank you for your kind words about Monica. We are thrilled to hear that you were completely satisfied with the service, quality, wait time, and professionalism you received. We look forward to seeing you next time!

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