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Crest Cadillac
Frisco, TX
505 Reviews
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 505 reviews
August 17, 2024
Place was clean and the people were nice. We had outside financing locked up but paperwork still took a very long time to prepare. Once they got the paperwork ready, signing was quick enough. We had outside financing locked up but paperwork still took a very long time to prepare. Once they got the paperwork ready, signing was quick enough. More
by k.filippo
Employees Worked With
August 12, 2024
Jenny was wonderful and did everything she could to make it an awesome experience! The only issue was not with Jenny, but, with the tech. support. Not enough time was taken explaining the technologies of th it an awesome experience! The only issue was not with Jenny, but, with the tech. support. Not enough time was taken explaining the technologies of the vehicle. More
by gowin4
August 10, 2024
From someone that buys to be fair TOO MANY CARS. ...this was a wow experience. I have had every manner of ok and bad experiences with car buying. I have to say I've never really had a perfect experie ...this was a wow experience. I have had every manner of ok and bad experiences with car buying. I have to say I've never really had a perfect experience though till now. Chris was amazing to deal with. I am not the easiest buyer because I know exactly what I want and will not compromise on any spec. They didn't have the car but somehow got it done...got me a great deal at a time deals are hard to find. He quite simply went way above and beyond...ended up being a tricky deal but he just faught for it when he didn't have to. If he knew my industry at all I'd steal him from Crest and never look back. Killer salesperson behind sales abilty. Easily should be managing people soon. Even when I like the salesperson the finance guy is annoying sometimes and pushy. They weren't. They knew what I wanted and it was clean and precise. No wasted time. I'd buy anything from these guys and everyone else should too. More
by AV-Dave
August 06, 2024
The dealership was very nice and professional, very friendly staff and always willing to get us whatever I needed to accommodate me. friendly staff and always willing to get us whatever I needed to accommodate me. More
by Eafilippo
Employees Worked With
July 24, 2024
Jenny was absolutely exceptional! From prompt communication to providing me the utmost customer service - I couldn’t have asked for a better experience. Not only was she extremely inf From prompt communication to providing me the utmost customer service - I couldn’t have asked for a better experience. Not only was she extremely informative about the vehicle but she also was so patient and kind. 10 out of 10 experience and I couldn’t have asked for anything better! Jenny’s the best! More
by mkulach8
Employees Worked With
July 22, 2024
Team is professional kind friendly. Process was very smooth. Showroom is good organized. I appreciate their help. Process was very smooth. Showroom is good organized. I appreciate their help. More
by didemgunay
July 21, 2024
Crest Cadillac has three fantastic women employed there Jenny in sales Tanya in finance and Monica in the service department. Jenny in sales Tanya in finance and Monica in the service department. More
by Mysonusn
Employees Worked With
July 19, 2024
Juda Shamay is a great salesman, If you want the best experience - Go see him! He will take good care of you also after your purchase. Thank you Juda! experience - Go see him! He will take good care of you also after your purchase. Thank you Juda! More
by Tommy T.
July 19, 2024
Juda Shamay was the best sales professional I have ever worked with! I hate buying cars but he made it such a fun process and my wife and I felt like we were family! This is the second Escalade we bought f worked with! I hate buying cars but he made it such a fun process and my wife and I felt like we were family! This is the second Escalade we bought from Juda and we will be buying another one next year from him. Thanks again Crest Cadillac and Juda, you all are fantastic! More
by Mtkarcher
Employees Worked With
July 19, 2024
We purchased our second Cadillac Escalade from Juda Shamay last month! I wouldn’t work with anyone else! He is the best! The quality of service he provides is superior to any other salesperson we have Shamay last month! I wouldn’t work with anyone else! He is the best! The quality of service he provides is superior to any other salesperson we have worked with! We will be back to work with Juda and Crest Cadillac! More
by Dyana Karcher
