Crest Cadillac

Quick work, great customer service...No complaints at Quick work, great customer service... No complaints at all. It was a wonderful experience from the moment I pulled my car in to their garage,, to the Quick work, great customer service... No complaints at all. It was a wonderful experience from the moment I pulled my car in to their garage,, to the loaner, to picking up my correctly repaired car. More

Great service department! Crest offered a loaner vehicle as the service was going to take two days to perform. Very satisfied with the folks in the service department. as the service was going to take two days to perform. Very satisfied with the folks in the service department. More

Dalton day was honest straight no cheating He is very Dalton day was honest straight no cheating He is very good salesman Easy process,he helped me to get the best deal i really appreciated his busine Dalton day was honest straight no cheating He is very good salesman Easy process,he helped me to get the best deal i really appreciated his business More

Great informative service my associate Shaun Barron, explained exactly what my options were and the cost. I paid what I was quoted very good over experience. explained exactly what my options were and the cost. I paid what I was quoted very good over experience. More

Crest Cadillac service department always goes above and beyond. Monica Toombs is outstanding! They are courteous and accommodate our schedules, my calendar comes back spotless! beyond. Monica Toombs is outstanding! They are courteous and accommodate our schedules, my calendar comes back spotless! More

We had an issue with our navigation system. They got it in immediately and took care of it quickly. Everyone from customer service to service was great. in immediately and took care of it quickly. Everyone from customer service to service was great. More

This is my 2nd vehicle purchased at this dealership. I love the service, professionalism, and care the staff shows. Always clean. They provided me with excellent customer service. My 1st vehicle, my serv love the service, professionalism, and care the staff shows. Always clean. They provided me with excellent customer service. My 1st vehicle, my service manager Gene - is excellent! I am thrilled I found my next vehicle here. More

Waited 2 hours for loaner car, even though we scheduled an appointment over a week in advance. Manager called and stated that he apologized, but there “was nothing he could do”. Loaner car had sunflower se an appointment over a week in advance. Manager called and stated that he apologized, but there “was nothing he could do”. Loaner car had sunflower seeds in the center dash. Floor mats were in disarray and inside of car was filthy...all during a pandemic when cars are supposedly cleaned extremely well to prevent germs. Took 4 days to do a simple brake repair. Then, when dealership called to tell me what else was wrong, they quoted me nearly DOUBLE what other dealerships have since quoted me. Example: Was quoted $389 for battery replacement, but was $251 at nearby dealership for exact same battery and install (labor and parts and tax); $1,129 a piece for new shocks yet $585 a piece at nearby dealership (labor, parts and tax); and, $129 for wheel alignment yet $69 at nearby dealership. We asked if they would price match the other dealership, but was told “no”. We saved approximately $1,200 by switching dealerships. Once we received our car, there was black grease on the inside driver side door and floorboard. In short, this was a terrible experience, and we see why people warned us of this dealership. More

I highly recommend Crest Cadillac for any and all service needs. Monica Toombs is extremely qualified! The Loaner Car program is seamless. All service related personnel are very friendly and professional. needs. Monica Toombs is extremely qualified! The Loaner Car program is seamless. All service related personnel are very friendly and professional. More

Schyuler did a great job as a salesperson. He was honest when most people would not have been. I was treated very well the entire time I was at Crest. My only negative is that it takes too long to get int when most people would not have been. I was treated very well the entire time I was at Crest. My only negative is that it takes too long to get into financing to complete the paperwork. Should be much quicker to see someone. More