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Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,091 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 1,091 reviews

March 26, 2025

Customer service is top notch at this dealership. The service department staff is friendly, very knowledgeable, and extremely helpful! More

by CHANDRAMCQUEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Brintnall
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Mar 27, 2025 -

Crest Cadillac responded

Thank you for your kind words! We're thrilled to hear that our service department staff provided you with top-notch customer service and that you found them knowledgeable and helpful. We truly appreciate your feedback and look forward to continuing to assist you in the future!

March 26, 2025

Tremendous, collective organization! Everyone was easy going and engaged in the conversations to support my desires. I am a fan for life with Crest Cadillac. More

by RLCTURNER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2025 -

Crest Cadillac responded

Thank you for your wonderful feedback! We're so happy to hear that our team made you feel supported and engaged throughout your experience. It's great to know that we were able to meet your needs, and we're thrilled to have earned your loyalty. We look forward to serving you for many years to come!

March 26, 2025

Logan is great he always responds fast and keeps me informed on my vehicle. Thanks More

by najiyyah24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
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Mar 27, 2025 -

Crest Cadillac responded

Thank you for sharing your experience! We're so glad to hear that Logan has been responsive and kept you informed about your vehicle. We truly appreciate your feedback and are happy to have him on our team. Looking forward to assisting you again soon!

March 26, 2025

As always, from the minute we walked in to the time we drove off, absolutely wonderful. More

by ACOFFEYBCBA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maritza Manzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Patel
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Mar 27, 2025 -

Crest Cadillac responded

Thank you for your kind words! We're so happy to hear that your experience, from start to finish, was wonderful. We truly appreciate your continued trust and look forward to assisting you again in the future!

March 26, 2025

Excellent service and efficiency. Was able to track my vehicle progress through completion. All recommended services were thoroughly explained. More

by monte860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryon Oldham—Service Dept
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Mar 28, 2025 -

Crest Cadillac responded

Thank you for your positive feedback! We're glad to hear that you were satisfied with the service, efficiency, and the ability to track your vehicle's progress. We also appreciate that the recommended services were clearly explained. We look forward to assisting you again in the future!

March 26, 2025

Shawn made sure everything was done right on my car. He did a great job. More

by CARLENE1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
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Mar 28, 2025 -

Crest Cadillac responded

Thank you for your feedback! We're glad to hear that Shawn ensured everything was done right on your car. We appreciate your kind words and look forward to assisting you again in the future!

March 26, 2025

Very satisfied with the experience at Crest Cadillac, especially with the service manager Arman. He books my appointments in timely manner, and is always on top of answering any questions or looking int More

by SENIDA_ALJIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Naemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2025 -

Crest Cadillac responded

Thank you for your kind words! We're so glad to hear that Arman has been such a great help in managing your appointments and addressing any concerns with your vehicle. It's wonderful to know that you consistently receive top-notch customer service. We truly appreciate your feedback and look forward to continuing to assist you!

More
March 26, 2025

Austin is the best car salesman I have ever dealt with. Honest, up front with us, and genuinely working to get us the car we wanted. We recommend him to anyone looking to buy a new Cadillac. More

by jerry_ashford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Drabick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2025 -

Crest Cadillac responded

Thank you for sharing your positive experience! We're thrilled to hear that Austin provided you with excellent service. We will be sure to pass along your kind words to him. We appreciate your recommendation and look forward to assisting you again in the future!

March 25, 2025

I have had my vehicle 28 days and Crest had had it 29 days. I do not understand how it can take that long to make a repair. I also don’t understand that the vehicle has had transmission problems twice, t More

by FROGHOOPS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Freel
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MaryKathryn Dick
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Mar 25, 2025 -

Crest Cadillac responded

Your feedback is greatly appreciated. Please contact our General Sales Manager Caleb Brosin at cbrosin@vtaig.com to further discuss your concerns.

March 25, 2025

Entire dealership is top notch from Sales to Service. Chris and Chris thanks. I'll be getting my next Caddy there as well. More

by AV-Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Crest Cadillac responded

Thank you for your kind words! We're thrilled to hear that you had a top-notch experience with both our sales and service teams. Chris and Chris will appreciate the shoutout! We look forward to helping you with your next Cadillac when the time comes.

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