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Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
982 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 982 reviews

March 06, 2025

Samuel Dixon was able to find a car that I was happy to purchase for my son. He even surprised my son with a bow on the car to present it. It was a nice touch. I just wish they could honor a minor repair More

by Victoriar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2025 -

Crest Cadillac responded

Thank you for your kind words about Samuel Dixon and the special touch he added for your son. We appreciate your feedback regarding the minor repair and will strive to maintain our service quality for your future visits. We look forward to serving you again and feel free to reach out to us directly if you need any future assistance.

March 05, 2025

Caleb and Jenny are truly amazing! ! From the time I spoke with Caleb on the phone and entered the dealership the service was TOP TIER. Ten out of Ten will recommend. Caleb also referre More

by EBONY STOKES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Patel in Finance Dept
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Mar 06, 2025 -

Crest Cadillac responded

Thank you for your wonderful review! We are thrilled to hear that Caleb and Jenny provided you with top-tier service and that you had such a great experience purchasing both the 2025 Escalade and Silverado. Your recommendation means a lot to us, and we look forward to serving you again in the future!

March 05, 2025

Very prompt and excellent service at my home. Very nice technician, Josh. Thank you very much. More

by JO-LONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2025 -

Crest Cadillac responded

Thank you for your kind words about our service! We are thrilled to hear that you found our service prompt and that Josh provided excellent assistance at your home. Your satisfaction is our priority, and we appreciate your feedback.

March 04, 2025

I have been working Omar in Sales and Bryan in Service for many years and they are the BEST!!! There follow up goes above and beyond … I have purchased from Crest for 30 years and will continue to do so b More

by STEVEPIRO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Elwir
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2025 -

Crest Cadillac responded

Thank you for your kind words about Omar and Bryan. We are thrilled to hear that our team's follow-up and service have consistently exceeded your expectations over the years. Your loyalty for 30 years is greatly appreciated, and we look forward to continuing to serve you with the same outstanding dedication.

March 04, 2025

All of the Staff there was great on a scale of 1 to 10 I would give each of them a 11 Keep all of the around. More

by JAMESNESTHER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kodie Cadenhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Bazurto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2025 -

Crest Cadillac responded

Thank you for your wonderful feedback! We are thrilled to hear that you had such a positive experience with our staff. Your satisfaction is our priority, and we appreciate your support.

March 04, 2025

Chase is the best service advisor. Services were done correctly and they were very responsive and helpful. More

by LONGHORNC72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2025 -

Crest Cadillac responded

Thank you for your kind words about Chase and our service. We are thrilled to hear that you found our team responsive and helpful, and that the services were completed to your satisfaction. Your feedback motivates us to continue providing the best service possible.

March 03, 2025

I've had several Cadillacs from Crest and service was a major consideration. Paul Zugelder was my technitian for years and Chase Ybarra seems to have picked up where Paul was when he retired. More

by GARRISONGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ybarra
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Mar 04, 2025 -

Crest Cadillac responded

Thank you for your continued trust in Crest! We're so glad to hear that Chase Ybarra has continued the excellent service you’ve come to expect from Paul Zugelder. We truly appreciate your loyalty and look forward to continuing to provide you with outstanding service for your Cadillac in the future!

March 03, 2025

Great service and got things done quickly so I didn’t have to wait long More

by laurie.l.jackson
Recommend Dealer
Yes
Employees Worked With
Kodie Cadenhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

Crest Cadillac responded

Thank you for your feedback! We're glad to hear that you received great service and that everything was done quickly. We appreciate your time and look forward to assisting you again in the future!

March 03, 2025

We worked with Armon, in the Service Dept. , and he was absolutely incredible! His customer service and attention to detail was second-to-none! We really appreciated his professionalism and fr More

by danschaaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armon
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Mar 04, 2025 -

Crest Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that Armon provided you with exceptional customer service and attention to detail. We truly appreciate your feedback and look forward to assisting you again in the future!

March 02, 2025

Very courteous service department, they always kept me updated on the status of my vehicle while it was in service. More

by mailtoclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2025 -

Crest Cadillac responded

Thank you for your kind words about our service department. We are glad to hear that our team kept you updated on the status of your vehicle while it was in service. Your satisfaction is our priority and we look forward to seeing you next time!

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