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Crest Cadillac

Frisco, TX

4.5
506 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 506 reviews

April 28, 2021

Great experience with Daniel. Patient, responsive, and easy to work with. We came in for a test drive on Monday evening & had the keys by Tuesday evening. Smooth & seamless process. More

by Mevans
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Nunez
Apr 29, 2021 -

Crest Cadillac responded

Thank you for your positive feedback!

April 27, 2021

As usual Logan is a fantastic service advisor. When I left my car was running much better than before I had no idea how badly it was in need of service. Thank you Logan. 10 out of 10! More

by garymashigian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan McPherson
Apr 27, 2021 -

Crest Cadillac responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

April 25, 2021

Hands Down the best car sales experience we had in a very long time! Schuyler Crouch is awesome! Personable and very knowledgeable . My wife and I were very happy and the finance guy was exceptional as well! More

by pcappellini1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales and Finance
Apr 26, 2021 -

Crest Cadillac responded

Thank you for your positive feedback!

April 24, 2021

I came in with a humming noise coming from my right rotor. They diagnosed the issue and replaced the rotor. Upon a road test they heard a slight hum with the left rotor. They made me aware of the issue More

by Mfrohl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Oldham
Apr 26, 2021 -

Crest Cadillac responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

April 23, 2021

Mr Genen Reeves went above and beyond contacting me and Mr Genen Reeves went above and beyond contacting me and keeping me updated on status of repair! Payment center and loaner department went above a More

by pierreunruh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Reeves
Apr 23, 2021 -

Crest Cadillac responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

Apr 23, 2021 -

pierreunruh responded

Look forward to to do years of business with Crest.

April 22, 2021

Matt Riedl And Crest Team, delivered exceptional customer service. This is the fourth Cadillac we purchased from Crest, and the costumer service is still exceptional! More

by sonjameyers23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan L. In sales
Apr 22, 2021 -

Crest Cadillac responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

April 22, 2021

Always great service and never an issue! Convenient and great people to work with, so happy I bought and have my service done at Crest More

by Laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan McPherson
Apr 23, 2021 -

Crest Cadillac responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

April 21, 2021

Great selection and service! Bought a certified SUV here and Victor was fantastic to work with. Glad we stopped at Crest to shop for our next Escalade. More

by Spencer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor (sales representative)
Apr 21, 2021 -

Crest Cadillac responded

Thank you for your positive review!

April 18, 2021

Great customer service. Salesman brought XT6 to the house and took my trade back to dealership for inspection. Made a deal completely by phone and text. Left demo until new vehicle was ready for delivery. Pa More

by dmb8850
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt in sales
Apr 19, 2021 -

Crest Cadillac responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

Apr 19, 2021 -

dmb8850 responded

Thanks for the great buying and trade experience. The whole process was smooth and easy. I'm sure the future vehicle service will prove to be the same.

April 16, 2021

Logan McPherson is an exceptional asset to the Crest team. Knows and understands customer service. This is the type of employee that keeps your customers. More

by Wyliehendersons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan McPherson
Apr 16, 2021 -

Crest Cadillac responded

Thank you for your positive feedback!

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