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Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,097 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 1,097 reviews

April 01, 2025

Jordan was great, fast and efficient. The whole team was very courteous, will definitely be back. More

by XT5 owner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Naemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

Crest Cadillac responded

Thank you for your kind words! We're so glad to hear that Jordan and the team provided you with fast and efficient service. It's wonderful to know you had such a positive experience, and we look forward to welcoming you back next time!

March 31, 2025

Should not take over 2 weeks to get a loaner car when my car has a check engine light on and is under warranty. The thermostat quit working as did the A/C. When was the last time you drove a car for 2 weeks More

by JERRY_L_MCNEILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Toombs. 4
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Apr 01, 2025 -

Crest Cadillac responded

Your feedback is greatly appreciated. Please contact our Service Director James Freel at jfreel@vtaig.com to further discuss your concerns.

March 31, 2025

Service advisor took the time to describe all of the services recommended and what was needed immediately as opposed to what could wait until a later time. More

by GLEWIS21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Barron
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Apr 01, 2025 -

Crest Cadillac responded

Thank you for the great feedback! We're glad to hear that the service advisor took the time to walk you through the recommendations and help prioritize what's urgent. It’s important to us that our customers feel informed and confident about their vehicle's care. If you need any further assistance, don’t hesitate to reach out!

March 31, 2025

When I come into Crest Cadillac The customer service from everyone is always above and beyond my service advisor. Greg is very attentive to my needs And it’s never a long wait and I appreciate being valued More

by Kamelalampkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg .H
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Apr 01, 2025 -

Crest Cadillac responded

Thank you for the wonderful feedback! We’re so glad to hear that Greg and the team at Crest Cadillac consistently provide you with excellent customer service. It’s great to know that you feel valued and appreciated as a customer, and we’re grateful for your continued business. If you need anything else, don’t hesitate to reach out. We look forward to assisting you again in the future!

March 31, 2025

Charles from parts department went far and beyond to take care of me. Thank you More

by procarebns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

Crest Cadillac responded

Thank you for your kind words! We're so glad to hear that Charles went above and beyond to assist you. We truly appreciate your feedback and are happy to know that you had such a positive experience!

March 31, 2025

The service at Creat was fabulous. Arman was responsive through the check in process and throughout the duration of service. More

by MIZZO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arman
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Apr 03, 2025 -

Crest Cadillac responded

Thank you for your wonderful feedback! We're so glad to hear that you had a fabulous experience and that Arman provided responsive service throughout your visit. We truly appreciate your kind words and look forward to assisting you again in the future!

March 31, 2025

Logan was great! I give him a 10 with out a doubt! Good job Logan! More

by RMINER0903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
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Apr 03, 2025 -

Crest Cadillac responded

Thank you for sharing your experience! We're thrilled to hear that Logan provided top-notch service and earned a perfect 10 from you. We'll be sure to pass along your kind words. Let us know if we can assist you in the future!

March 31, 2025

Great and quick service! Love working with Arman, he provides great customer service. Will recommend 100%. More

by Homero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arman
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Apr 03, 2025 -

Crest Cadillac responded

Thank you for your kind words! We're thrilled to hear you had a great experience with Arman. We appreciate your recommendation and look forward to serving you again in the future!

March 31, 2025

Very helpful staff. Quote was detailed and they explained everything clearly. Work was done quickly and process was very smooth. More

by ANDREWEMORYLOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

Crest Cadillac responded

Thank you for sharing your experience! We’re glad to hear that our team provided clear explanations and that the process was smooth and efficient for you. We look forward to serving you again in the future!

March 31, 2025

Being a repeat customer of Jordan's, I was happy to have him handle my car buying experience once again. He was knowledgeable as always and I believe had my best interest at heart. Cannot say enough of Cre More

by ERICA.RAY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Naemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

Crest Cadillac responded

Thank you for your loyalty and for sharing your experience! We're thrilled to hear that Jordan once again provided you with knowledgeable service and had your best interest at heart. It’s wonderful to know that we continue to meet your expectations. We look forward to welcoming you back for your next vehicle!

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