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Crest Cadillac
Frisco, TX
506 Reviews
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 506 reviews
May 12, 2021
Always a great experience. Friendly & helpful personnel. Great facility. Don’t have any complaints except requiring me to write at least 35 words to submit. Great facility. Don’t have any complaints except requiring me to write at least 35 words to submit. More
by dofuller
Employees Worked With
Greg
May 11, 2021
Paul my Cadillac advisor is always professional courteous and very pleasant to do businesses with. It is a pleasure to come to Crest Cadillac for service and very pleasant to do businesses with. It is a pleasure to come to Crest Cadillac for service More
by Juliusb100
Employees Worked With
Paul Zugelder
May 10, 2021
Greg V is the man, awesome customer service. It took 2 days to get my car fixed and Crest provided a loaner car so I was able to run my errands. days to get my car fixed and Crest provided a loaner car so I was able to run my errands. More
by Tim Taylor
Employees Worked With
Greg Vetrone
May 06, 2021
Took my car to Crest for rough idle. They replaced the motor mounts, got car back, idle is worse than when I took it in. motor mounts, got car back, idle is worse than when I took it in. More
by GinaS
Employees Worked With
May 06, 2021
I have purchased several cars from Crest Cadillac. From the sales staff to the maintenance folks, I have been treated in a professional manner. Paul, whom I have worked with for years, has always answered the sales staff to the maintenance folks, I have been treated in a professional manner. Paul, whom I have worked with for years, has always answered my questions and kept me informed of any problems the mechanics may have found. More
by samrenshaw7322
Employees Worked With
Paul Zugelder
May 05, 2021
They did excellent job oil change, tires rotated, checked other parts treads in the tires , washed and cleaned the 🚘 really good. I liked the service. other parts treads in the tires , washed and cleaned the 🚘 really good. I liked the service. More
by Terri
Employees Worked With
May 03, 2021
Victor in Pre-Owned cars was excellent. Great communication and follow through. The detailing of the car prior to pickup went beyond expectations, and an ordered DVD player was installed earlier communication and follow through. The detailing of the car prior to pickup went beyond expectations, and an ordered DVD player was installed earlier than expected More
by christopherenright
May 01, 2021
Had lots of engine work done, but engine bay was very dusty and looked barely touched. Seems tech couldn’t be bothered to wipe off oil and dust or replace a missing panel fastener. Also I was not happy dusty and looked barely touched. Seems tech couldn’t be bothered to wipe off oil and dust or replace a missing panel fastener. Also I was not happy that a previous service was done for a persistent vibration when driveline warranty will expire soon. More
by Robcgoe
Employees Worked With
Logan McPherson
April 30, 2021
Hands-down the best car buying experience I’ve had in years! Matt, Jordan and Luis were all fantastic, and the whole process went as smooth as silk. If you are considering a new Cadillac then I would rec years! Matt, Jordan and Luis were all fantastic, and the whole process went as smooth as silk. If you are considering a new Cadillac then I would recommend that everyone go to Crest Cadillac. These people are pure class! More
by Sammy Fowler
Employees Worked With
Matt, Jordan, Luis.
April 29, 2021
This was my first visit to the service department and it went well. I was in and out quickly, the price was fair and the need for additional service was offered as well went well. I was in and out quickly, the price was fair and the need for additional service was offered as well More
by craig
Employees Worked With
