Back

Crest Cadillac

Frisco, TX

4.5
506 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
Contact Dealership

6280 State Hwy 121

Frisco, TX

75034

Directions

By Type

Showing 506 reviews

June 18, 2021

Very friendly . Nice people to work with . Have been going there for years and Gene has always been my service advisor. Can’t say enough good things about him. More

by rwoinet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Reeves
Jun 21, 2021 -

Crest Cadillac responded

Thank you for your positive review!

June 16, 2021

All the gentlemen were extremely knowledgeable and professional. I had a great experience and have a great car to show for it!! I would recommend Crest Cadillac to my friends ! More

by jsw6272
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johann in sales, Billy in fiancé, Brian in service were all dry helpful , Steve Lee, David Sung
Jun 17, 2021 -

Crest Cadillac responded

Thank you for your positive feedback, from all of us here at Crest Cadillac!

June 15, 2021

Gene Reeves always helps us with our service on our cadillacs. He is the reason we always buy cadillacs at Crest, and continue getting service there. I am so pleased that Gene is our service representa More

by mrslsc65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Reeves
Jun 16, 2021 -

Crest Cadillac responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

June 15, 2021

Everything was great, we called Crest and told them what we wanted, two days later we received the call from David that he had found our vehicle, he sent us a video and the deal was made, this is our second More

by junior
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David (Sales)
Jun 16, 2021 -

Crest Cadillac responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

June 14, 2021

Check engine light came on car so I called Shawn Barron to schedule appointment. He got me a loaner and fixed the problem in a couple days. More

by bobby_weilbacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Barron
Jun 15, 2021 -

Crest Cadillac responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

June 14, 2021

Good service, nice people. The only issue I might have is that I purchased tires from these nice folks less than two years ago and a little disappointed that I have had to pay for tire rotation last coupl More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Reeves , Daniel Durbin, Hussain Jafri, Carla Thompson
Jun 15, 2021 -

Crest Cadillac responded

Thank you for your feedback, from all of us here at Crest Cadillac!

June 14, 2021

Logan McPherson is a the best Service Manager. He is very attentive to details, takes an active role in communicating with me, and makes sure my issues and needs are addressed. He makes the experience More

by David H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan McPherson
Jun 15, 2021 -

Crest Cadillac responded

Thank you for your positive feedback!

June 07, 2021

We had a great experience buying our 2021 Escalade. We got everything we asked for to seal the deal. David and Gusten were very helpful. More

by ingridhirasing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Thompson
Jun 08, 2021 -

Crest Cadillac responded

Thank you for your positive feedback!

June 02, 2021

First off I’d like to say Logan McPherson customer service was exceptional friendly and listened. Then took action in getting all my questions and concerns answered. If feel the other person I was ass More

by CadillacDriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Freel
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan McPherson
Jun 04, 2021 -

Crest Cadillac responded

Thank you for your feedback. It is our goal that every customer leaves 100% satisfied so we are disappointed to hear that you did not. Our team would like to speak with you so that we can address your concerns. Please contact James Freel at Jfreel@vtaig.com at your earliest convenience.

June 02, 2021

Jordan is very enthusiastic in showing us different options of the model we are considering. He’s also very helpful in connecting us with the business and service people. Overall, everyone at the deale More

by Trench Lady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan
Jun 03, 2021 -

Crest Cadillac responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

...
20
...