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Crest Cadillac
Frisco, TX
885 Reviews
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 886 reviews
Verified Customer
March 30, 2025
The dealership is fine Since leasing my XT5 I basically visit the service dept but this time it was more expensive than before because I have a turbo engine to service it in my opinion was expensive I paid visit the service dept but this time it was more expensive than before because I have a turbo engine to service it in my opinion was expensive I paid $671 and some change other than that I can't complain More
by okelleystallion
Employees Worked With
March 30, 2025
Great experience, everything was quick and easy to take care of. Thank you…Cindy & Rick care of. Thank you…Cindy & Rick More
by rcazwillis
March 30, 2025
The service reps rarely keep me informed on the status of my car. When I try to schedule an appointment, they are never able to do it on my schedule, it is always on theirs. my car. When I try to schedule an appointment, they are never able to do it on my schedule, it is always on theirs. More
by hmfitzhugh
Employees Worked With
March 30, 2025
Great customer service. Always a pleasure working with them from the phone call to the service advisor. Always a pleasure working with them from the phone call to the service advisor. More
by FOXBUNKER
Employees Worked With
March 29, 2025
Logan is a great service advisor. I love that I can always get my car serviced in my time frame. My car was returned to me sparkling clean. I love that I can always get my car serviced in my time frame. My car was returned to me sparkling clean. More
by maryjeanw
Employees Worked With
Logan McPherson
March 29, 2025
Logan is the best! He always provides such great customer service and all my appointments go very smoothly. Love that my car is cleaned too! He always provides such great customer service and all my appointments go very smoothly. Love that my car is cleaned too! More
by stephaniesuddarth1
Employees Worked With
Logan
March 29, 2025
Service was done as expected. I do wish they would stop sending out multiple surveys. I do wish they would stop sending out multiple surveys. More
by DLHANSON72
