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Crest Cadillac

Frisco, TX

4.5
505 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 505 reviews

October 01, 2024

Jenny was kind and personable during the whole process of buying a car. The after sale process was smooth and easy, especially the car tour at the end. More

by kristenmassey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenny Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson
Oct 02, 2024 -

Crest Cadillac responded

Thank you for your wonderful feedback! We're so glad to hear that Jenny made your car-buying experience enjoyable and that the after-sale process went smoothly for you. Providing a thorough car tour is important to us, and we're happy it helped you feel comfortable with your new vehicle. If you have any more questions or need assistance in the future, don’t hesitate to reach out! Enjoy your new car!

September 26, 2024

We are from out of town and by far this was the best experience we have ever had purchasing a vehicle. We were nervous purchasing a vehicle that we had not seen but Jenny was so helpful sending extra pi More

by Mriojas0512
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenny Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Crest Cadillac responded

Thank you so much for your wonderful review! We're thrilled to hear that your experience with Jenny and our team exceeded your expectations, especially as you traveled from out of town to purchase your vehicle. It’s fantastic to know that Jenny’s efforts in providing extra details and making the buying process easy contributed to your satisfaction. We look forward to welcoming you back for your next purchase and appreciate your trust in us. Safe travels, and enjoy your new truck!

September 19, 2024

I don’t know how to express my frustration with this service advisor arman he’s been lying to me for todays and telling me my 2021 Cadillac Escalade is gonna be ready for the next day over and over he’s More

by Sergio guerrero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arman Naemi
Sep 19, 2024 -

Crest Cadillac responded

Sergio, your feedback it is appreciated. Please contact our Service Director James Freel at jfreel@vtaig.com to further discuss your concerns.

September 17, 2024

I recently purchased an XT5 from Chris Rucker. Chris answered every challenge I provided including vehicle knowledge and aggressive pricing. Chris treated me with red carpet royalty during the sa More

by Barryb24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Barron and Dean
Sep 18, 2024 -

Crest Cadillac responded

Thank you for your fantastic review! We’re thrilled to hear that Chris provided you with exceptional service and made your vehicle purchase experience enjoyable. It’s great to know that his knowledge, pricing, and personal attention stood out during your journey. We truly appreciate your recommendation and are grateful for your kind words. If you have any further needs or questions, don’t hesitate to reach out. Enjoy your new XT5, and thanks again for choosing us!

September 15, 2024

This was the best experience I have had buying a car! Definitely will be back to this dealership! More

by jadiehearn1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Crest Cadillac responded

Thank you for the glowing review! We’re thrilled to hear that your car buying experience was the best you’ve had. Your satisfaction is our top priority, and we’re excited to have you back at our dealership in the future. If you need anything or have any questions, feel free to reach out. Enjoy your new car!

September 09, 2024

2nd Creat Cadillac and experience with the car process and O have nothing but love! Jenny and Dean gave spectacular service and made it as easy as possible! Will be back in 36 months for my third XT5! More

by Joplins27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenny Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Robbins
Sep 10, 2024 -

Crest Cadillac responded

Thank you for your wonderful review! We’re delighted to hear that your second experience with us was as great as the first. Jenny and Dean will be thrilled to know they made your car buying process smooth and enjoyable. We look forward to welcoming you back for your third XT5! If you need anything in the meantime, don’t hesitate to reach out.

September 09, 2024

I recently had the pleasure of working with Juda Shamay at Crest Cadillac in Frisco, Tex. I can confidently say it was one of the best car-buying experiences l've ever had. From start to finish, Juda was More

by karenswann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myles Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juda Shamay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Crest Cadillac responded

Thank you so much for sharing your wonderful experience with Juda! We are thrilled to hear that he provided you with such a positive and enjoyable car-buying experience. Juda’s commitment to professionalism, attention to detail, and genuine care for your needs are exactly what we strive for. We’re glad he could make the process smooth and stress-free for you. Your kind words will be shared with Juda and the team. If you need any further assistance or have questions in the future, please don't hesitate to reach out. Enjoy your new car, and thank you for your recommendation!

September 02, 2024

Juda was the best he made everything easy for a first time buyer highly recommend More

by Julian Moreno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juda Shamay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Crest Cadillac responded

Thank you for the great review! We’re thrilled to hear that Juda made your first car buying experience easy and enjoyable. We appreciate your recommendation and are here for any future needs. Enjoy your new vehicle!

August 29, 2024

Very quick and easy process! ! Jenny was super professional and made the whole process enjoyable! Thank you Crest! The car is amazing. More

by Zach Green
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenny Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Crest Cadillac responded

Thank you for your fantastic review! We’re delighted to hear that Jenny made the process quick, easy, and enjoyable for you. It’s great to know you’re happy with your new car and had a positive experience with us. If you need anything else or have any questions in the future, feel free to reach out. Enjoy your amazing new car, and thanks again for choosing Crest!

August 18, 2024

We were referred to Chris Rucker of Crest Cadillac after my car was totalled. He was a true professional and was very patient as we looked at several vehicles, never rushing us or trying to influence our de More

by Laurie in Plano TX
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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