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Crest Cadillac

Frisco, TX

4.8
978 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 978 reviews

March 22, 2025

Best lease experience ever & I lease with Crest two vehicles every 2-3 years. Very professional & very smooth. What a great experience. Crest is lucky to have such an articulate lady. This is my second More

by J Lee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keilyn Michaelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian in Service
Mar 24, 2025 -

Crest Cadillac responded

Thank you so much for the wonderful feedback! We’re thrilled to hear that your lease experience with Crest was the best yet, and we truly appreciate your continued trust in us for your vehicle leases. It’s fantastic to know that the process was smooth and professional, and we’re grateful for your loyalty. We look forward to assisting you again in the future when it’s time for your next lease!

March 22, 2025

Shawn Barron is my service advisor. He always provides excellent customer service. He updates me throughout the day. More

by RBURNS5480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Barron
Mar 24, 2025 -

Crest Cadillac responded

Thank you for sharing your experience! We're so glad to hear that Shawn Barron consistently provides excellent customer service and keeps you updated throughout the day. We truly appreciate your feedback and look forward to continuing to provide you with great service in the future!

March 22, 2025

Great service experience! Excellent customer service. Timely service performance. I was updated throughout the day. More

by RBURNS5480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Barron
Mar 24, 2025 -

Crest Cadillac responded

Thank you for your positive feedback! We’re thrilled to hear that you had a great service experience and received excellent customer service. It’s great to know that the service was timely and that you were kept updated throughout the day. We truly appreciate your trust and look forward to assisting you again in the future!

March 21, 2025

Trent is an awesome salesman He is so patient and well mannered Great job trent Thanks More

by Mk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Crest Cadillac responded

Thank you for your kind words! We're thrilled to hear that Trent provided such a positive experience. He truly strives to give every customer the best service possible. We’ll be sure to pass along your appreciation to him. Thanks again!

March 21, 2025

My appointment was at 7:30 AM and when I arrived at 7:05 AM I was processed right away. I was my first time to work with Chris as a service advisor and he was very thorough explaining about my brake respons More

by PATCARBERRY48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 24, 2025 -

Crest Cadillac responded

We appreciate you sharing your experience! It’s great to hear that Chris provided thorough explanations and addressed your concerns about your brakes. We’re glad your visit was efficient and look forward to assisting you again in the future.

March 21, 2025

5-Star Review for Keilyn at Crest Cadillac Frisco – Ford Raptor Test Drive I had an amazing test drive experience with Keilyn at Crest Cadillac Frisco! From start to finish, Keilyn was professional, knowle More

by Ali Bashir
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keilyn Michaelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Crest Cadillac responded

Thank you for your fantastic review! We’re so glad to hear that Keilyn made your test drive experience enjoyable and seamless. Her professionalism and enthusiasm are truly valued, and we appreciate you taking the time to share your experience. We look forward to assisting you again in the future!

March 21, 2025

Excellent service at this facility. My favorite service advisor is Shawn, who has worked with me for over 12 years ever since my first Cadillac vehicle. More

by WENXIONG_HU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Barron
Mar 24, 2025 -

Crest Cadillac responded

Thank you for your kind words! We're so glad to hear that Shawn has consistently provided you with excellent service over the years. It’s wonderful to have customers like you who trust us with your Cadillac needs. We truly appreciate your loyalty, and we'll make sure to pass along your compliments to Shawn. We look forward to continuing to serve you for many more years!

March 21, 2025

Friendly fast and efficient. Service was done on time and all items were handled correctly the first time. More

by KB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty King
Mar 24, 2025 -

Crest Cadillac responded

Thank you for your positive feedback! We're glad to hear that your service experience was fast, efficient, and handled correctly the first time. We appreciate your trust in us and look forward to serving you again in the future!

March 21, 2025

Bret was absolutely incredible in helping facilitate locating the car of my dreams! I spent months looking online and visiting many dealerships to find the one. I knew what specs I wanted for my car, an More

by LeighAnn Welk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bret Bonin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Crest Cadillac responded

Thank you for sharing your wonderful experience! We're thrilled that Bret was able to help you find the car of your dreams and that his exceptional customer service made a difference in your decision to continue with Cadillac. We truly appreciate your loyalty and are happy to have earned you as a lifetime client. We look forward to assisting you for many more years to come, and we'll be sure to pass along your kind words to Bret!

March 21, 2025

James Freel has always been there to care for my family and friends with excellence! More

by ROB@LANDMARKTEXAS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Crest Cadillac responded

Thank you for your kind words! We're thrilled to hear that James has consistently provided excellent service to you and your loved ones. We truly appreciate your trust in us and look forward to continuing to serve you!

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