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Crest Cadillac
Frisco, TX
506 Reviews
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 506 reviews
September 18, 2023
I love this dealership. Everyone is always professional and does everything to make sure that your needs are met. I've made 3 purchases here and will purchase here in the fu Everyone is always professional and does everything to make sure that your needs are met. I've made 3 purchases here and will purchase here in the future. More
by jaemac10
Employees Worked With
September 16, 2023
Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect More
by Ray.H
Employees Worked With
September 09, 2023
The sales department was very efficient and answered all my questions. Juda was a great help. my questions. Juda was a great help. More
by ydeanda17
Employees Worked With
September 09, 2023
Juda, was very professional and made the process fun and easy. I would recommend him 100% every time. My family and I will always buy a car from him. Thank you Juda! You are the best! easy. I would recommend him 100% every time. My family and I will always buy a car from him. Thank you Juda! You are the best! More
by LaShunda Overstreet
Employees Worked With
September 09, 2023
It was a pleasant experience dealing with Juda. He was very courteous and professional. His knowledge and experience made the transaction quick and efficient. He was very courteous and professional. His knowledge and experience made the transaction quick and efficient. More
by aharon88
Employees Worked With
September 06, 2023
Thank you so much Juda! I really appreciate how you went above and beyond to help me secure my dream car! Overall Juda was very knowledgeable about the vehicle I purchased, I really appreciate how you went above and beyond to help me secure my dream car! Overall Juda was very knowledgeable about the vehicle I purchased, he was diligent with paperwork and made the entire process was smooth. I can't recommend enough. More
by Martineznyc76137
August 31, 2023
This pains me to do so. But we bought a pre owned vehicle from crest and the car is just fine. It is what we wanted. The issue started with the kind of bait and switch issue But we bought a pre owned vehicle from crest and the car is just fine. It is what we wanted. The issue started with the kind of bait and switch issue from the sales department to when you go in for financing. We ended up working that out after some pressure from the sales manager. We opted to get the 5 year bumper to bumper warranty so it would be like having a new car. After the sell it just went from Ok, to absolutely terrible. The sales team and the people who do the final fixes are overly aggressive with pushing us to give them a 5 star review. It is relentless, and the worst part is nobody communicates with each other on what needs to be done. Mike one of the co owners or managers met us and said if you ever need anything just call me direct and that has never helped at all. Our bumper to bumper included people coming to pick up the car and all the bells and whistles and it had been nothing but terrible on that. We finally after weeks again of zero follow up took our business back to Sewell. To get me to write a bad review takes a lot of really bad stuff to happen and I am not sure what we can do to get your attention. Can you please get it together for whomever you work with in the future. More
by ericvharter
Employees Worked With
Mike Brosin, Logan service department
August 14, 2023
Daniel Nunez’s was so nice to me! He was very knowledgeable about the vehicle I purchased, he was quick with paperwork and the whole process of buying my vehicle was very smooth. I wo He was very knowledgeable about the vehicle I purchased, he was quick with paperwork and the whole process of buying my vehicle was very smooth. I would definitely recommend checking out Crest Cadillac for any vehicle you’re looking for and ask for Daniel Nunez’s. More
by austinhorton2020
Employees Worked With
Daniel Nunez
August 14, 2023
It was great experience dealing with Juda, he made sure to take care of all the things that I needed for the car delivery as well as post sales support. Wonderfull guy to interact with. Keep up the good wo to take care of all the things that I needed for the car delivery as well as post sales support. Wonderfull guy to interact with. Keep up the good work Juda. More
by Dipak
Employees Worked With
August 02, 2023
Juda makes this location worth coming to. The customer service always exceeds my expectations. He always greets me with a smile and a warm welcome. Everyone is so nice. If I ever have any con The customer service always exceeds my expectations. He always greets me with a smile and a warm welcome. Everyone is so nice. If I ever have any concerns or issues, Juda takes the best care of me. More
by Yogi
Employees Worked With
Juda
