Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
976 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
Contact Dealership

6280 State Hwy 121

Frisco, TX

75034

Directions

By Type

Showing 976 reviews

March 28, 2025

Logan was very helpful and explained the procedures for my repair very well and quickly More

by KIM76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

Crest Cadillac responded

It's great to hear that Logan was so helpful and provided clear and quick explanations regarding your repair procedures! We're glad he was able to make the process smooth for you. We appreciate you taking the time to share your positive experience, and we look forward to seeing you next time!

March 28, 2025

Shawn delivered all of my request as promised. The ride share home and return was quick. Service was outstanding. More

by lonniemckenzie01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Baron
Report | Print
Mar 31, 2025 -

Crest Cadillac responded

It's fantastic to hear that Shawn delivered on all your requests as promised! We're also glad the ride-share service was prompt and that you found the overall service outstanding. We strive to provide reliable and efficient service, and we're pleased that we met your expectations. Thank you for sharing your positive experience and we look forward to seeing you next time!

March 28, 2025

Wonderful experience with Creat Cadillac staff and Complimentary Guest Services. Love to visit this show room. More

by Siva Kumar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

Crest Cadillac responded

It's wonderful to hear you had such a positive experience with our staff and our complimentary guest services! We're delighted that you enjoy visiting our showroom. We strive to create a welcoming and enjoyable atmosphere for all our guests. Thank you for sharing your feedback, and we look forward to seeing you next time!

March 28, 2025

I am writing to commend Shawn for his exceptional service. His excellent communication and timely vehicle servicing have consistently exceeded my expectations. Shawn's professionalism and attention t More

by SONNY.ESTRADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn of Service
Report | Print
Mar 31, 2025 -

Crest Cadillac responded

It's wonderful to hear about your consistently positive experiences with Shawn! We're delighted that his excellent communication and timely vehicle servicing have exceeded your expectations. We truly value Shawn's professionalism and attention to detail, as they contribute significantly to a seamless customer experience. We'll be sure to pass along your kind words and gratitude to Shawn. We appreciate you taking the time to recognize his hard work and dedication. Thank you for sharing your feedback.

March 28, 2025

Logan was outstanding as always him and his team did a outstanding job on my Cadillac. I always recommend Crest Cadillac for service when people ask me where do I service my car. More

by Larrwenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

Crest Cadillac responded

It's wonderful to hear that Logan and his team consistently provide you with outstanding service on your Cadillac! We're delighted to hear that you always recommend us to others. We appreciate your loyalty and your kind words. It's fantastic to know that our service team is meeting your high expectations. Thank you for sharing your positive feedback, and we look forward to seeing you next time!

Apr 03, 2025 -

Larrwenn responded

Been using Crest Cadillac department for over 3 years Logan and team have always taken great care of me we recommend Crest Cadillac.

March 28, 2025

Great service from Omar, business manager and Bryan in service … they handled all questions and did so in a timely fashion More

by STEVEPIRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Elwir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

Crest Cadillac responded

It's wonderful to hear you received great service from Omar, Bryan and other members of our team! We're pleased that they addressed all your questions promptly and efficiently. We understand that timely and thorough communication is crucial, and we're glad they provided that for you. Thank you for sharing your positive experience, we look forward to seeing you next time!

March 28, 2025

Our experience with Crest Cadillac was pleasant due to working with Doug, Schuyler and Jake. Doug helped us select a car with our needs. More

by CAROLYN.HART5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Bazurto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Weisbein
Report | Print
Mar 31, 2025 -

Crest Cadillac responded

It's wonderful to hear that your experience was pleasant! We're delighted that Doug, Schuyler, and Jake were able to assist you. We're especially pleased that Doug helped you select a car that met your specific needs. We understand how important it is to find the right vehicle, and we're glad he was able to guide you through the process. Thank you for sharing your positive feedback, and we look forward to seeing you next time!

March 28, 2025

Great experience! We worked with Jordan Naemi and he was amazing! He was super helpful and made sure we were happy. We didn’t feel pressured to buy like other dealersh More

by destyneedovel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Naemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

Crest Cadillac responded

It's wonderful to hear you had such a fantastic experience! We're delighted that Jordan Naemi provided you with such amazing service and ensured your happiness. We understand how important it is to feel comfortable and not pressured during the car-buying process, and we're glad Jordan created that environment for you. We're equally pleased to hear that Schuyler in finance went above and beyond to assist you. It's fantastic that you found the entire team to be family-oriented and customer-focused. We appreciate you sharing your 10/10 recommendation and your positive feedback. We're truly glad you chose to work with us, and look forward to assisting you in the future!

March 27, 2025

I was provided quality service and was treated very respectfully by bother the service team and the advisors. More

by ONEALL
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2025 -

Crest Cadillac responded

Thank you for sharing your experience! We're thrilled to hear you received quality service and were treated with respect by both our service team and advisors. Providing excellent customer care is always our top priority, and we’re so glad it showed. We look forward to serving you again in the future!

March 27, 2025

Logan is amazing to work with. Always helpful and knowledgeable. Always gets everything done and answers any questions I have. More

by LILAHAMMAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
Report | Print
Mar 28, 2025 -

Crest Cadillac responded

Thank you for the wonderful feedback! We're so glad to hear that Logan has been helpful and knowledgeable throughout your experience. It's great to know he always makes sure everything gets done and answers all your questions. We truly appreciate your trust and look forward to working with you again in the future!

1
...
12
13
14
...
98