Crest Cadillac
Frisco, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Crest Cadillac provided exceptional service, with knowledgeable staff and a welcoming atmosphere. We worked with Austin Drabick, who did a fantastic job - helpful, courteous, and went above and beyon knowledgeable staff and a welcoming atmosphere. We worked with Austin Drabick, who did a fantastic job - helpful, courteous, and went above and beyond to ensure a smooth experience. Highly recommend! More
We had the pleasure of working with Keilyn on the purchase of a new Cadillac. She is a wonderful salesperson. She made the purchase process very easy. We highly recommend contacting her if you are in purchase of a new Cadillac. She is a wonderful salesperson. She made the purchase process very easy. We highly recommend contacting her if you are in the market for a new car. More
Crest Cadillac delivers excellence in customer service and that is manifest through its employees, including Bret Bonin! Bret is personable, thorough, professional and extremely responsive- even on the we and that is manifest through its employees, including Bret Bonin! Bret is personable, thorough, professional and extremely responsive- even on the weekends!! I’ve been treated like a celebrity by Crest and all the employees I encountered. Make no mistake, Crest is my forever go to dealership!! Keep up the great work!! More
Advertise at MSRP but Chris said since we out of state we have to pay more. They don’t like to sell to out of state customers. Wanted to know if we could title it there. Bad business. Be careful. have to pay more. They don’t like to sell to out of state customers. Wanted to know if we could title it there. Bad business. Be careful. More
I was looking at two vehicles on auto trader both listed around the same price. The other dealers out the door price was $5000 higher than advertised while Crest came back less than advertised. Sales pers around the same price. The other dealers out the door price was $5000 higher than advertised while Crest came back less than advertised. Sales person Jenny communicated well and followed up on everything she promised. It was an overall good experience. More
Brought my car in on march 8th ‘24 for a oil change. The gentleman who greets in the bay when you pull in was right there and notified Reese of my arrival. After waiting five minutes for Reese to respon The gentleman who greets in the bay when you pull in was right there and notified Reese of my arrival. After waiting five minutes for Reese to respond, the gentleman in the bay pointed out where I could find Reese in the building. When I went in Reese was standing at the cabinets just “shooting the breeze” with other service reps. When acknowledged and checked in Reese said my car would be ready in two hours. After two and a half hours plus I texted his number and called to check on the status of my car. (Shouldn’t he be keeping me informed?!). No response- left messages. At three hours of waiting went to his desk of which he was not there, but did see my car parked outside the bay - it was backed into a spot. The young lady at the next desk Monica Toombs asked if she may be of help and took over from there. As she was escorting me to the check out service, Reese came meandering through the bay and joined us. Monica continued to assist me. Then I get a text from Reese on Tuesday the 12th asking for a “hugeee favor” asking me to fill out a survey answering COMPLETELY SATISFIED because that is how he gets graded and paid. The person who I would like to get the 10 is Monica toombs please. Also I am requesting her as my service manager . Thank you , Patricia Weston-Ward More
Bret was great, Dean the finance guy was great also. They both were professional and stood behind their words even making sure the payments were as promised . They went above and beyond my expectation’s They both were professional and stood behind their words even making sure the payments were as promised . They went above and beyond my expectation’s.. More
Loved my experience with crest and Douglas! ! I would definitely return to Crest. thank you! ! I would definitely return to Crest. thank you! More
Bought my wife’s XT6 from Chris over at Crest. Couldn’t ask for a better salesman and will be my car guy going forward! Made the transaction the smoothest I have had to date and the only time I ha Couldn’t ask for a better salesman and will be my car guy going forward! Made the transaction the smoothest I have had to date and the only time I have left the dealership not feeling exhausted from the sales process! Thank you Chris for taking such great care of us. More
What a special guy and salesman! ! Willing to work to help us get the best trade in with front office! Chris was and have been so attentive to us If you need a salesman. He is th ! Willing to work to help us get the best trade in with front office! Chris was and have been so attentive to us If you need a salesman. He is the one you need!! More