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Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,795 Reviews
When you visit us at 6280 State Hwy 121, Frisco, TX, you'll find one of the best selections of new Cadillacs, Certified Pre-Owned and used Cadillac cars for sale in Dallas and Frisco, Texas. Stop by soon or browse inventory online to see what we have in stock. Our lineup includes a variety of luxury vehicle options, including the new Cadillac XT6, XT4, CT6-V, and - a celebrity favorite - the Cadillac Escalade. If your current vehicle requires service, Crest Cadillac also has a first-rate auto repair and maintenance facility that's staffed by manufacturer-trained and certified Cadillac technicians - so your car will be in great hands. In addition, if you simply need a quick turnaround service, like an oil change, tire rotation or belt replacement, we have a comfortable waiting area with complimentary coffee, tea and Wi-Fi, a café with full breakfast lunch and dinner menus; a putting green, a dog park and much, much more. Plus, we provide free car washes following every service appointment. Once you see what the Crest Experience is all about, we're certain that you'll make us your premier Cadillac dealer in Frisco, just like many of your neighbors have already done. We would love the opportunity to earn your business, too, so please visit us to find Cadillac cars for sale in the Dallas area!
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6280 State Hwy 121

Frisco, TX

75034

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Showing 1,796 reviews

October 30, 2025

Very professional service advisor. Clean and large waiting area. Reasonable prices. Service advisor will keep you updated and describe the situation to you, giving you options. More

by ubdmsc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arman Naemi - 5 stars!
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October 30, 2025

Chris is very knowledgeable about blackwings which is what I bought. Chris was courteous, polite, engaging, and very positive attitude. I would recommend him and the Crest team to anyone looking for a Ca More

by garywhill63
Recommend Dealer
Yes
Employees Worked With
Chris Rucker
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October 30, 2025

Beautiful campus and buildings. Everyone we interacted with went out of their way to be helpful More

by Michael_filak
Recommend Dealer
Yes
Employees Worked With
Monica Toombs
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October 30, 2025

Logan is outstanding, very professional as well as polite! Logan has worked with us for some time! More

by SDCMCCOLLOUGH
Recommend Dealer
Yes
Employees Worked With
Logan
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October 30, 2025

Quick fast and solved my issues with my Cadillac Escalade in a timely manner, thanks More

by ANTCHAPMAN67
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica
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Oct 30, 2025 -

Crest Cadillac responded

We are absolutely thrilled to hear that our team was able to address your Escalade concerns efficiently and promptly. Your satisfaction with the swift service you received means everything to us. We understand how important it is to get you back on the road quickly, and we're pleased that we could resolve everything in a way that met your expectations. Thank you for taking the time to share your positive experience with us.

October 30, 2025

My dismay requesting a loaner car on line means nothing. No research to see I have a silver warranty and submitted me with a bill at first. The car was poorly washed. Good news the ALTO ride to and from hom More

by PDCFRANKLIN
Recommend Dealer
Yes
Employees Worked With
Austen
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Oct 30, 2025 -

Crest Cadillac responded

Thank you for sharing your feedback about your recent service experience with us. We understand your frustration. Your input helps us identify areas where we can improve our processes and service quality. If you would like to discuss your experience further, please reach out to James Freel, our Service Director, at jfreel@vtaig.com.

October 30, 2025

The best they get the job done just be ready to get a nice cleaned detailed vehicle and ready to roll More

by OKELLEYSTALLION
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Austin Drabick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Bonin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2025 -

Crest Cadillac responded

Thanks for sharing your experience with us! We're thrilled to hear that you found our team gets the job done and that you were impressed with the clean, detailed condition of your vehicle. It's wonderful to know that you left feeling ready to roll and completely satisfied with the service you received. Your feedback about our attention to detail and thorough work means a great deal to us. We look forward to continuing to provide you with the same excellent service in the future.

October 30, 2025

My service was taken care of promptly and prioritized based on my work timings. It was done fast More

by Jathin.yalamanchili
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arman
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Oct 30, 2025 -

Crest Cadillac responded

Thank you for sharing your positive experience with us. We are happy to hear that our team was able to accommodate your work schedule and provide prompt service that met your needs. Your feedback about our efficiency and ability to prioritize based on your timing means a great deal to us. We truly appreciate customers like you who take the time to recognize our efforts, and we look forward to continuing to serve you with the same level of care and attention in the future.

October 30, 2025

Crest Cadillac has excellent service. I highly recommend Logan McPherson and Crest Cadillac They take excellent care of their customers. . More

by JANJEFFCOAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan McPherson
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Oct 30, 2025 -

Crest Cadillac responded

Thank you for your review! We are thrilled to hear that you experienced outstanding service with us. Your recommendation means the world to us, and we are delighted that Logan provided you with exceptional care. At Crest Cadillac, taking great care of our customers is our top priority, and it brings us joy to know we succeeded in doing that for you. We truly appreciate you sharing your positive experience and look forward to continuing to serve you with the same level of excellence.

October 30, 2025

Shawn is awesome! He always gets things fixed the first time. I always go to Crest Cadillac for my service needs. More

by DEANROBBINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2025 -

Crest Cadillac responded

We are delighted to hear about your positive experience with our service team. It's wonderful to know that you consistently receive quality repairs that address your needs completely the first time. Your loyalty and trust in choosing Crest Cadillac for your ongoing service requirements means so much to us. We truly appreciate customers like you who take the time to share their experiences, and we look forward to continuing to provide you with the reliable service you've come to expect.

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