Crescent Ford

Just looking.... We were "just looking" at a Nissan Maxima that caught our eye one Saturday afternoon. A few hours later, we drove it home! We found an excellent We were "just looking" at a Nissan Maxima that caught our eye one Saturday afternoon. A few hours later, we drove it home! We found an excellent deal at Crescent Ford but more importantly, we found excellence in sales & customer service. David Martin provided excellent customer service & assistance with our new purchase - even washed & prepped the car himself when we ran late into the evening! Details matter & the customer care we found with David was without question excellence & professional. We have been long time Nissan customers at another local dealership but with out recent experience with David & Kim (finance), we will not hesitate to return the next time we need a vehicle! We've shared our experience with friends & family & highly recommend to you David Martin at Crescent Ford to help you find your next vehicle! John & Sherri S. More

Crescent Ford puts Customer Service First Let me preface this review by saying i'm a Ford guy and a car guy in general. I've dealt with several different Ford dealerships all over the country Let me preface this review by saying i'm a Ford guy and a car guy in general. I've dealt with several different Ford dealerships all over the country as well as all over North Carolina. I've purchased several vehicles from different dealers and had service done at many as well. The folks at Crescent Ford have absolutely blown me away with how great their customer service is. We totaled a vehicle a few weeks ago and were in need of a new car for the family. I spent about 2 weeks combing every single dealer and car lot online and in person that had the type of vehicle i was looking for. I found one that interested me at Crescent Ford. However being several hours away i did not want to waste my time driving down only to find out the vehicle wasn't right or the deal wouldn't work. Their Internet sales manager Hap worked with me via email and made sure it was worth the drive down. Upon arrival i began working with my salesman Brandon Price. Brandon turned out to be one of the best salesman I've ever had the pleasure of dealing with. Not once did he ever try and pressure me into purchasing the car. Instead he took the sales approach that works the best and yet is lost on so many dealerships today. He helped me make up my own mind. Answered any questions i had, was never pushy, and explained everything i had a question about and didn't pretend to know an answer if he wasn't sure. Extremely honest and forthright. The great part is, it wasn't just Brandon, everyone from the sales manager Sam to the gentleman that wrote up our final paperwork. Yes they tried to sell you the extended service plan, but when we refused we were not constantly pressured to do so like so many other dealerships do. They were great with my wife and son as well. They even brought her a drink while she was waiting, totally unsolicited. Crescent Ford showed Class and an extremely high attention to Customer service. One of the few dealerships I have ever been in that clearly puts the customer experience and the customer first. They have earned my business now and in the future. Just can not say enough about Brandon and the rest of the Crescent Ford Family. More

Great Customer Service Working with David felt like I was working with a long time family friend. He's honest, genuine and easy to work with. I love my Ford Explorer!! At Working with David felt like I was working with a long time family friend. He's honest, genuine and easy to work with. I love my Ford Explorer!! At Crescent Ford, the salesmen don't feel pushy and I love that! They do what they can to get you in a car you want, at a price you can afford - and I really appreciate that. On a personal note, they have all gone above and beyond when it comes to family and accepting children in there! They are super kind with the kiddos!!! Thank you all! More

2015 Edge - Mike Otto David and Kim were fantastic getting me into me new my new Edge at the expiration of the lease of my 2013 model. All of the paperwork was ready to go David and Kim were fantastic getting me into me new my new Edge at the expiration of the lease of my 2013 model. All of the paperwork was ready to go when I went to pick up the new car, very stream lined and it is much appreciated. I have dealt with Crescent since the late 1980's and will continue to do so. More

wheel left loose On 12/19/2015, I took my ford taurus 2014, for full service change oil and tires rotation, after I live it Crecent Ford to my house, I felt noise on t On 12/19/2015, I took my ford taurus 2014, for full service change oil and tires rotation, after I live it Crecent Ford to my house, I felt noise on the car back tire, I stop it and I check it and the back tire right side was almost out, I tide it for my self, Think somebody have to pay attention what people doing.. Rene Rodriguez More

David Martin We just purchased a 2015 GT Mustang and David was our salesperson. He was amazing he brought the car to our house for me to see and drive it, he did We just purchased a 2015 GT Mustang and David was our salesperson. He was amazing he brought the car to our house for me to see and drive it, he did all the paperwork at our home and had everything ready for us that afternoon. As long as you have salesman like David we will continue to do business with Crescent Ford!!! Kim and Chris Hillebrand More

Great service I'd like to thank Will Warren and the service team at Crescent Ford for repairing my car on short notice. My wife, son and I were in High Point for a I'd like to thank Will Warren and the service team at Crescent Ford for repairing my car on short notice. My wife, son and I were in High Point for a college visit. The traction module gave out on our way there this past Sunday. On Monday morning at 8:30 I showed up at Crescent and told Will we had to leave by 2:30 that afternoon. He said he could take care of things. They shuttled me to where I needed to be and then picked me back up with the car ready to go. They even addressed a recall item. Thank you for your Southern hospitality and making an Ohio Ford customer feel like he was a High Point customer. More

good vehicle at a good price We purchased a Ford Transit Connect. Dave worked with us to get us a very good price and interest rate and gave us good customer service. The car was We purchased a Ford Transit Connect. Dave worked with us to get us a very good price and interest rate and gave us good customer service. The car was in great shape and we were very happy. The dealership was honest and forthcoming. We live out of state and wanted to have the vehicle shipped. After the negotiating process was complete, we were told that we MUST come in person from out of state to sign for the vehicle- no mailed papers or electronic signatures would be permitted. Our added travel was a huge added expense of time and money to the cost of the vehicle, as we had to fly in, rent a car to get to the dealership and then drive it home 1,000 miles. But we did it anyways and overall, I'm glad that we did! More

A Great Deal Thanks to Benny Link and the entire staff at Crescent Ford. It was a good day to buy a car and I look forward to doing business with you again! Thanks to Benny Link and the entire staff at Crescent Ford. It was a good day to buy a car and I look forward to doing business with you again! More

Wonderful!!! I had such a great experience. Everyone was so nice and I want to say THANKS to Benny Link and to the staff at Cresent Ford that helped make it possib I had such a great experience. Everyone was so nice and I want to say THANKS to Benny Link and to the staff at Cresent Ford that helped make it possible for me to own my own car and they went far and beyond to help make that possible. These people are amazing and would recommend them to any and everyone that is in the market to look for a vehicle. More