Crescent Ford

Extremely poor business integrity and ethical standard This dealer has extremely low level of the business integrity that may leave you feeling upset like it happened to me. Before travelling 65 miles f This dealer has extremely low level of the business integrity that may leave you feeling upset like it happened to me. Before travelling 65 miles for the car I found at their website, I contacted their BDC manager Hap O'Hair to inquire more details and to schedule my visit for the deal to happen. On the meeting day, I was unexpectedly referred to a different sales agent despite of the prior numerous calls and reminders of the meeting scheduled with their sales manager. I confirmed my strong interest after the test drive and spent a couple of hours for a paper work. I also invested my time afterwards while submitting more data to facilitate financing structure approval. On day 3, I was told that the vehicle is already bought by someone. It is ridiculous, isn't it? They didn't reserve the car while processing my application. I would not mind putting a security deposit if I asked to. And even more, I claimed to pay out 100% cash if no financing is possible. Stay away giving them no chance to play with you! More

A True Professional I thoroughly enjoyed working with David Martin when I purchased my Ford F-150. His knowledge, friendliness and professionalism are second to none. H I thoroughly enjoyed working with David Martin when I purchased my Ford F-150. His knowledge, friendliness and professionalism are second to none. He did not pressure me into buying the truck. He was open and honest and answered all of my questions. No buyers remorse here. Love my truck! Thanks David. More

nice new car Loving my new Ford Focus just purchased at Crescent! David Martin was fantastic to work with. He was so helpful in the test drive, secured me a great Loving my new Ford Focus just purchased at Crescent! David Martin was fantastic to work with. He was so helpful in the test drive, secured me a great price, and was super friendly in all my needs. I would recommend this dealership to anyone ! More

NEVER again After buying/leasing 8 new Fords from Crescent, mostly through Don Pugh, I will never buy from Crescent or Ford ever again. I am telling everyone I kn After buying/leasing 8 new Fords from Crescent, mostly through Don Pugh, I will never buy from Crescent or Ford ever again. I am telling everyone I know about my experience there and advising every person I come in contact with, NOT to buy Ford. I have asked that Crescent and Ford stop sending me things in the mail and I just received another flyer. As long as you keep reminding me of my Crescent Ford nightmare, I will keep complaining. More

Best car buying experience ever! We just purchased our second vehicle in 10 months from David. If you're looking for an honest, no pressure salesman who is willing to go over and beyo We just purchased our second vehicle in 10 months from David. If you're looking for an honest, no pressure salesman who is willing to go over and beyond - look no further. Great dealership and awesome staff! More

A Wonderful (5) 🌟 Experience!!! I worked with a real sales professional "David Martin" David was extremely courteous, friendly and knowledgeable! I say this not blowing smoke, but I worked with a real sales professional "David Martin" David was extremely courteous, friendly and knowledgeable! I say this not blowing smoke, but rather having respect for David's professionalism....I come from and have over 20 years experience managing auto dealerships retailing 200-400 units per month... David persented his deal, we negotiated a tad, well, he had to call in the heavy weight Sam McCullock "Sales Manager".. And Sam too was a true professional. After working with both David and Sam they were extremly fair on the price of the new vehicle and much more then fair on my trade too. Did I leave a few dollars on the table, in possible dealer cash, perhaps?..... But the bottom line here folks.......... I got the deal THAT I ASKED FOR. dealt with courteous and friendly pros and I am one completely happy and very satisfied customer and I will recommend CRESCENT FORD to anyone I know looking to purchase a new or preowned vehicle. Oops' I almost forgot Kim in the finance department, well once again Kim too was very professional, quick and straightforward in explaining all the paperwork. All in all, this was one very enjoyable transaction. Lastly, to the owner and/or owners of CRESCENT FORD, I understand you are a smaller/family owned dealer apposed to the huge corporate conglomerates.... Well kudos to you for having put together a great team! I would be proud to have them working for me! Final note to possible future purchaser reading this... Can you get fair deals on cars at most dealers? Yes, if worked properly but I think the next time I walk into CRESCENT FORD I will be greeted with "hi Bob how are you doing and how's your car"? Not by some kid that was hired Tuesday saying "can I help ya". And that means a lot to me.. Once again thank you all for your professionalism, courtesy and the deal it was a true pleasure working with you all, and I will be back again in the future Bob McBride More

Excellent customer service! Service department is worth buying a vehicle at crescent ford. Any problem I've ever had has been dealt with same day or within the next couple days. Service department is worth buying a vehicle at crescent ford. Any problem I've ever had has been dealt with same day or within the next couple days. Very friendly and professional. David Martin is without a doubt the most professional car salesman I've ever dealt with and his service after the sale is second to none. More

Hap is Awesome! Hap has always taken the time to help me over the years, even if a sell was not made. He is a caring, friendly, and honest person to deal with. Cres Hap has always taken the time to help me over the years, even if a sell was not made. He is a caring, friendly, and honest person to deal with. Crescent is a great company and I highly recommend them! More

Great dealership Wes has helped us buy 3 cars now, and each time the process has gone smoothly and we have come out with a great deal on exactly what we wanted. Cresc Wes has helped us buy 3 cars now, and each time the process has gone smoothly and we have come out with a great deal on exactly what we wanted. Crescent has earned our loyalty, and we will definitely start here for any future vehicle purchases! More

Doing it above and beyond I just bought a 2015 Ford Escape and while in the process, I received a call from the hospital that my 94 year old mother had been admitted. David Ma I just bought a 2015 Ford Escape and while in the process, I received a call from the hospital that my 94 year old mother had been admitted. David Martin, the true professional and caring individual that he is, arranged a car for me to drive to get to her while my new car was being detailed. We have been customers for over35 years at Crescent and have found David to be one of the most exemplary individuals with which to work. More