Crescent Ford

Excellent Experience We took our Fusion in for service and left with a new Escape. Hap gave us a fair trade in for our old car and a fair price on the new Escape. Our ne We took our Fusion in for service and left with a new Escape. Hap gave us a fair trade in for our old car and a fair price on the new Escape. Our new car is the same color as the old and has all the features we wanted to justify our purchase. Hap was patient and worked with us to find the best car for our needs. In addition, he found all the promotions we could use toward the price of the new car. Kim explained everything that we needed to know about the financial end of the transaction. We paid cash so there was no financing. Hap went over the new features when we picked up the car. We are very pleased with our experience. This is our third car from Crescent Ford. More

Great dealership! Everyone here is like family. The car I wanted with the exact accessories was at a different Ford dealership; but that didn't matter. They found it a Everyone here is like family. The car I wanted with the exact accessories was at a different Ford dealership; but that didn't matter. They found it and brought it to their dealership for me. It's important to them that you're happy with your purchase. More

Always great service. Always have great service from this group. Doug the Service Manager is top notch... Every time I come in for service, I know these guys will take care Always have great service from this group. Doug the Service Manager is top notch... Every time I come in for service, I know these guys will take care of my issues with honesty on what's needed for repair. That's hard to find in a dealership these days.. More

Used car purchase I recently purchased a used 2016 Explorer and was very pleased with the buying process. As expected the negotiation process was frustrating, going bac I recently purchased a used 2016 Explorer and was very pleased with the buying process. As expected the negotiation process was frustrating, going back and forth, but fair. I am very satisfied with my trade-in value and settled price. There were a couple cosmetic issues I brought to the sales associates attention and he gladly agreed to correct these after the sale. This went a long way to prove the dealership's dedication to complete customer satisfaction. I would highly recommend Crescent Ford to anyone looking for a used car! More

Come back everytime We bought our Edge at Crescent Ford in July of 2016. Ever since then, we take it back for oil changes, inspections or whatever our needs may be. It is We bought our Edge at Crescent Ford in July of 2016. Ever since then, we take it back for oil changes, inspections or whatever our needs may be. It is 50 minutes from my house but they have always provided the best service. I did venture to another dealership one time but that is because the issue with our car would not allow us to get to Crescent. The Service Dept is fabulous. The sales staff is great as well. Crescent Ford is our dealership and will have our business for a long time. More

Oil change and tire rotation The staff at Crescent was professional and efficient. I found the experience quite pleasant. I would recommend this dealer for any work you need. You The staff at Crescent was professional and efficient. I found the experience quite pleasant. I would recommend this dealer for any work you need. You will not be disappointed. More

Repairs were completed ahead of schedule Not only were the repairs completed ahead of schedule, the service advisor kept us up to date on a daily basis on the progress and was very thorough Not only were the repairs completed ahead of schedule, the service advisor kept us up to date on a daily basis on the progress and was very thorough More

air condition and driver side door handle we paid for door handle to be fixed lasted a short while came loose you fixed it lasted a while then you chared me 189.00 to fix the same problem we p we paid for door handle to be fixed lasted a short while came loose you fixed it lasted a while then you chared me 189.00 to fix the same problem we paid for already ??? poor business if i had came with my wife i would have not been nice. you charged me 1400.00 to fix my air still will not cool i have ask my wife to not go back to your dealer ship.. i don't know how you stay in buisness if you don't stand behind your work. this is why people are buying foreign cars More

Excellent I’m so very pleased, excited and impressed with Dave and crescent ford. Been a long standing customer and will continue! Thanks so much great I’m so very pleased, excited and impressed with Dave and crescent ford. Been a long standing customer and will continue! Thanks so much great More

Service experience This dealership is full of Great people, that are very informative! Everyone was kind and helpful and very professional. Friendly atmosphere. They wi This dealership is full of Great people, that are very informative! Everyone was kind and helpful and very professional. Friendly atmosphere. They will always have my business! More