Crescent Ford

The employees are all so friendly, knowledgeable and make it so easy to buy a car. I would never go anywhere else. The service department does a great job. it so easy to buy a car. I would never go anywhere else. The service department does a great job. More

Excellent sales experience. I visited due to an ad online. Michael was very professional and courteous to me and his fellow employees. With nearly 25 years of experience with Ford, it shows!! online. Michael was very professional and courteous to me and his fellow employees. With nearly 25 years of experience with Ford, it shows!! More

The best place to get a car! The entire team at Crescent Ford goes above and beyond to find you the right car for your needs. I never imagined being able to afford the car I got b The entire team at Crescent Ford goes above and beyond to find you the right car for your needs. I never imagined being able to afford the car I got but they made it work! More

Jeremy and Dave Bacorn were really great to work with. The sales process was very very easy. Dave made sure to explain the vehicle thoroughly. The sales process was very very easy. Dave made sure to explain the vehicle thoroughly. More

Fantastic Experience at Crescent Ford in Highpoint, NC. Last week, I purchased a used SUV from Crescent Ford. From start to finish, everyone went out of their way to make the experience FANTASTIC! Isaac was Last week, I purchased a used SUV from Crescent Ford. From start to finish, everyone went out of their way to make the experience FANTASTIC! Isaac was an outstanding sales agent, I probably asked him a million questions about the vehicle, the deal, and the warranty. Every question was answered, even when Isaac did not know the answer he would research, call, or find someone who knew the answer to my question. Out of all the dealerships I researched, only Crescent Ford offered a 6,000 mile / 6-month warranty. This is the reason I drove to 2 hours on my motorcycle to check out Crescent Ford! Warranty = Peace of Mind! If you are in the market for a new or used car make it easy on yourself, go to Crescent Ford in Highpoint, NC.....Ask for Isaac, he has a positive attitude and a strong work ethic! More

Nice and Easy We have used Crescent Ford for our service of our Fords. While walking around the showroom during the servicing of a vehicle, Dave would talk with us We have used Crescent Ford for our service of our Fords. While walking around the showroom during the servicing of a vehicle, Dave would talk with us about our vehicles and the trips we had taken, and trophies won. (we show mustangs nationally) When we decided to add to our corral of mustangs, we went to Dave for the sale. He has always shown an interest in us and we felt he would treat us fairly with a new purchase., and he did. Darrell was informative during the paper work part,and made it quick and easy. More

Everyone was friendly and helpful !! Kudos to Jerry, Sam and Kim !!! All my questions were answered, felt very comfortable in buying my car !! I Highly recommend Crescent Ford to all !! Kudos to Jerry, Sam and Kim !!! All my questions were answered, felt very comfortable in buying my car !! I Highly recommend Crescent Ford to all !!! More

Routine Service I am always pleased with the service my car receives during routine service. With 3 ford vehicles, one is always in need of routine servicing, and I a I am always pleased with the service my car receives during routine service. With 3 ford vehicles, one is always in need of routine servicing, and I am never disappointed with the service. I would recommend the dealership. More

Slow Service help, half of desk staff on coffee break Had an appointment, two people at the service desk trying to handle the large influx of customers. Two more agents show up after traffic subsides and Had an appointment, two people at the service desk trying to handle the large influx of customers. Two more agents show up after traffic subsides and I waited to get the truck checked in. The third agent tells me he can't help me because the other guy is my "service agent". Meantime, I have no idea who my service agent is, but I had an appointment, which did not matter. Stop assigning "a service agent" and break up your service desk to Appointments and Non-Appointments. You penalize those that bother to make appointments. Your staff can be replaced by robots because they certainly act like they are--- zero caring or empathy. Purchased this truck used recently from you and supposedly was "inspected" before putting it up for sale. However, the oil was never changed and was dirty, so I imagine, no inspection was performed on this truck before selling it. I have also been told now that the gas tank had a hole in it, which makes me even more suspect of any pre-sale inspection of any type. When I got home, I noticed that I got my truck back from service with a broken rear fender stabilizer bar, nice. Thanks for the memories! More

Service I was thoroughly pleased with the work done by Ford, on this date! I will certainly use them every time I need service work done. I was thoroughly pleased with the work done by Ford, on this date! I will certainly use them every time I need service work done. More