Crater Lake Ford

Factory Recall Justin; Thorough and professional. Got next day service appointment. Got right in at Appointment time and job completed within a couple of hours as p Justin; Thorough and professional. Got next day service appointment. Got right in at Appointment time and job completed within a couple of hours as promised. More

Fast and friendly Crater Lake Ford/Mazda service center has always been top notch in auto service and customer service. When I call for my apt I am able to set a time t Crater Lake Ford/Mazda service center has always been top notch in auto service and customer service. When I call for my apt I am able to set a time that works best for me as well as get my car serviced quickly when needed. The staff is friendly and professional and quick to solve any issues. I especially like the courier driving team - always friendly, warm and on time. I have taken my CX7 here since I purchased it from Crater Lake Mazda many years ago. It has been a win win! Thank you Connie & Bernie Quiring More

Oil change and service Was able to get an appointment within two days of calling. Trevor was very helpful in getting every-thing taken care. Kept in touch with me at every Was able to get an appointment within two days of calling. Trevor was very helpful in getting every-thing taken care. Kept in touch with me at every step. This is my first visit to the Service center and I am very pleased More

Would recommend Great service department, friendly staff members, comfortable waiting area, vehicle was completed in timely fashion. Thank you for all the help. Will Great service department, friendly staff members, comfortable waiting area, vehicle was completed in timely fashion. Thank you for all the help. Will recommend to others More

quick Shuttle service was provided but not necessary because the service was done very quickly. Trevor was very informative in reviewing the service that w Shuttle service was provided but not necessary because the service was done very quickly. Trevor was very informative in reviewing the service that was done. More

Henry Olsen saved me money Henry recognized that my defunct battery might be within warranty and verified that it was. He took care of getting it checked and got me a new batt Henry recognized that my defunct battery might be within warranty and verified that it was. He took care of getting it checked and got me a new battery. More

Steering rack replaemnet I was advised at the oil change of a failing steering rack.. The car was unsafe to drive. The replacement was completed in two days with a new steeri I was advised at the oil change of a failing steering rack.. The car was unsafe to drive. The replacement was completed in two days with a new steering pump. More

As good as it can get Nate in the shop was simply wonderful. A very knowledgeable young man with a certain quiet dignity. Dave Hines, who took care of his customer 7 months Nate in the shop was simply wonderful. A very knowledgeable young man with a certain quiet dignity. Dave Hines, who took care of his customer 7 months after the sale, no question of him doing that. Everyone I have had contact with is positive and seem to like their jobs. It shows in customer service. Thank you. And please recognize your sweet shuttle driver, Sally. I'm sure she has to put up with a lot of disgruntled people as a part of her job. She is an absolute treasure! More