Crain Hyundai of Fort Smith

Good! I was very well pleased with the service and attention I received while shopping for my new car, especially with Keith Hatton, My daughter was with I was very well pleased with the service and attention I received while shopping for my new car, especially with Keith Hatton, My daughter was with me and she, also was well pleased. Thank you for your time and attention. More

Excellent Chris Attee was very friendly and was able to work with me and my husband's needs for a car. There was no problem getting us into the car we chose. Chris Attee was very friendly and was able to work with me and my husband's needs for a car. There was no problem getting us into the car we chose. More

Excellent Car Buying Experience When you buy a car, sometimes there is pressure to buy what they are "pushing" instead of what you want. That was completely opposite from my experie When you buy a car, sometimes there is pressure to buy what they are "pushing" instead of what you want. That was completely opposite from my experience. We sat down, talked and the salesman got to know me. He told me he had a car that would fit me and my needs perfectly. When JP asked what color I was looking for my answer was "not black, not white and not red." He told me he had a unique color that would fit me to a tee. I have never seen this color, Mineral Beige and I LOVE it. It is exactly what I was looking for and I left a very happy new car owner. I would recommend Crain Hyundai of Fort Smith to any one that is looking to buy a new car. Crain is my go to dealership!! More

Great service I went in looking for a used car. The dealership listened to what I needed and was able to get me into a brand new car for the same terms. I went in looking for a used car. The dealership listened to what I needed and was able to get me into a brand new car for the same terms. More

First new car ever. Brandon was very helpful and considerate. I will definitely buy another vehicle from him. I was treated with respect and friendliness. I was nervous a Brandon was very helpful and considerate. I will definitely buy another vehicle from him. I was treated with respect and friendliness. I was nervous about but a new car but Brandon walked me through my options and I couldn't be happier. More

Good experience I had an excellent experience with Crain. I would recommend to my friends. In fact, My father-in-law came and bought a Sante Fe when we returned bac I had an excellent experience with Crain. I would recommend to my friends. In fact, My father-in-law came and bought a Sante Fe when we returned back from Branson. More

Dissatisfied I am very unsatified with my purchase. If I put down $12,000 on a BRAND NEW car I expect it to be in tip top shape. Not have a crack in my light, not I am very unsatified with my purchase. If I put down $12,000 on a BRAND NEW car I expect it to be in tip top shape. Not have a crack in my light, not have the engine light on as soon as I get home, and not have floor mats missing from my vehicle. I also expect the salesman to do what he says he's going to do and not lie to me. I've had nothing but trouble trying to get to get his xxxx together the passed (almost) 2 weeks. More

Expectations met All of the people I met there treated me well. They answered the questions I had in a professional way. I will recommend them to anyone who wants a ve All of the people I met there treated me well. They answered the questions I had in a professional way. I will recommend them to anyone who wants a vehicle. More

Service Justin Hall, listens to the customers. He makes sure he gets what the customer is asking for when dealing with a vehicle purchase. There should be mor Justin Hall, listens to the customers. He makes sure he gets what the customer is asking for when dealing with a vehicle purchase. There should be more sales representatives like Justin Hall. More

Hyundai Fort Smith Purchased a new Veloster. A want to be sports car, but knew that going in. Great mileage and a blast to drive. No complaints. Sales staff was great. H Purchased a new Veloster. A want to be sports car, but knew that going in. Great mileage and a blast to drive. No complaints. Sales staff was great. Had an issue with trade in. Had equity in trade in that was slow to be made right but is all good now. Could have been smother but they recovered well. Overall a positive experience. More