Covert Ford of Austin

The Covert family is still the best.. Mark Martin was my sales associate. Mark is not your typical car salesman. He is very knowledgeable and conscientious. All of our negotiations were vi Mark Martin was my sales associate. Mark is not your typical car salesman. He is very knowledgeable and conscientious. All of our negotiations were via email, text, and phone calls. I was very pleased with the price and service.When I went to the dealership to pick up my new truck I was there for a little over an hour and left with my new F250. I would recommend to anyone that wants a good price and good service to go to Covert Ford and see Mark Martin. More

Saved By The Sales Professional! Mark Martin is hands down the best sales professional I have ever dealt with. Our experience was some what troublesome with the finance guy Travis as Mark Martin is hands down the best sales professional I have ever dealt with. Our experience was some what troublesome with the finance guy Travis as he was very stern and non personal at first, we got up and left. We loaded our kids up and was leaving because he said my payment would be 150 more than I agreed to. The sales manager had told me my trade car pulled to the right so he offered me 3k less than before and after he found out I only owed 11k instead of 20k. I reminded them the reason my car pulled to the right may have been because when I brought my car to have the oil changed Covert parked my car on the street where it was hit on the right side of the car. However, after all this everyone agreed to prices and now had better attitudes. We left with a great car and a fair price. Mark had nothing to do with any negative experience and as a matter of fact he cleaned my car, himself. If this was a rating on the dealership it may not be so high, maybe a 2 of 5 , but if the ratings include Mark well he just made you guys 5 stars! Thanks, Mark! More

Fantastic Service I went to Covert Ford looking for a new car and Mark Martin was eager to get me the car I wanted. Covert had a great selection of different cars. I wa I went to Covert Ford looking for a new car and Mark Martin was eager to get me the car I wanted. Covert had a great selection of different cars. I was looking for a Mustang and they had a great variety to choose from. I also cant say enough great things about Mark. He was incredibly helpful, especially considering it was the first time I bought a new car. Mark appeared to have injured his foot and was having a hard time walking, but that did not stop him from walking around grabbing keys to different vehicles and showing me every car I wanted to look at. Even after I purchased the car, Mark made sure to follow up with me and ensure I was enjoying my new vehicle. The whole time Mark had a smile on his face. He was able to answer all my questions and address all of my concerns. The next time I buy a car, I will remember how great Mark and Covert Ford made the car buying experience. Mark knew that if he didnt give me a good price, I would most likely have gone elsewhere. He gave me a great price without a lot of need for haggling or being pushy. If you need a car I highly suggest you go see him! More

Purchase of a 2016 F-150 SuperCrew, Platinum Edition I drove from Temple, Texas to Austin, Texas to test drive the 2016 F-150 SuperCrew, Platinum Edition. After the test drive, I ended up striking a dea I drove from Temple, Texas to Austin, Texas to test drive the 2016 F-150 SuperCrew, Platinum Edition. After the test drive, I ended up striking a deal with Mark Martin where I traded my 2004 F-150 Crew Cab Lariat in and bought the 2016 F-150 SuperCrew, Platinum Edition . I want to say that Mark is a very knowledgeable and extremely helpful salesman. Mark is very concerned about his customer's wants and needs and goes above and beyond in getting the Best Deal possible for his customer. I would Highly Recommend Covert Ford and Mark Martin to anyone. More

Truck Purchase Went in to test drive the 2016 F-150 FX4 King Ranch and ended up trading my 2013 F-150 4x4 King Ranch. Salesman was Mark Martin. He was knowledgeabl Went in to test drive the 2016 F-150 FX4 King Ranch and ended up trading my 2013 F-150 4x4 King Ranch. Salesman was Mark Martin. He was knowledgeable and very helpful. I was prepared and they made me a very favorable deal. I would recommend Covert and Mark to anyone. More

First-Class and Pain-Free A smooth painless experience. Very little time at the dealership required. First-class customer service. Bringing my car in from another dealer was A smooth painless experience. Very little time at the dealership required. First-class customer service. Bringing my car in from another dealer was no problem. More

Excellent Experience all the way around! I recently purchased a new Focus from Bobby at Covert and I cannot begin to explain how amazing he is! Patient, diligent and very kind. He worked har I recently purchased a new Focus from Bobby at Covert and I cannot begin to explain how amazing he is! Patient, diligent and very kind. He worked hard to get me exactly what I needed and wanted. From there, Gerry worked his magic, Elmo stepped in to assist and then the hand off was made a few days later by two wonderful gentlemen! Thank you so much to all of these wonderfully hard workers! I highly recommend this Dealership to anyone even thinking of buying a car. More

Bobby Morris = Great Car Salesperson I used to think all car sales people were the same (fast talking, pushy, only focused on the sale and not your interests, etc..) until I met Bobby Mor I used to think all car sales people were the same (fast talking, pushy, only focused on the sale and not your interests, etc..) until I met Bobby Morris at Covert Ford Lincoln. Bobby went above and beyond with his great service, personal treatment, patience and recommendation of quality vehicles in the range I was interested in. He didn't try to get me into something HE felt I should have. If I showed the slightest disapproval of what he showed me, we would immediately move on to the next car. Ultimately, the car I wanted was at a different dealership in the Covert Family and Bobby jumped through hoops to get me the car I wanted AT the price I needed. After I picked out the car and made the payment arrangements, he had the car delivered to me at my job so I didn't have to fight the crazy Austin traffic. I see positive reviews for other salespeeps at Covert Ford, so maybe they are all great. I can only attest to the highest level of professionalism, consideration, patience and friendliness I received from Bobby Morris. More

Adversitment No One beats a Covert Deal, not exact truth Covert Ford adversities No one beats a Covert Deal - not now, not ever!! I Walked in with a Buyers order from another dealer, they matched the price Covert Ford adversities No one beats a Covert Deal - not now, not ever!! I Walked in with a Buyers order from another dealer, they matched the price of their truck but low-balled the trade by thousands. Price of trade was listed on other dealers buyers order. Ask Salesman what does "No one beats a Covert Deal - not now, not ever!" He said that's on the price of their vehicle, they don't match the price of trade. So I ask how is it no one beats a Covert Deal if the price of the vehicle is the same but Covert Ford is off by thousands on the trade? More