Covert Chevrolet Bastrop

My service has been over priced and poor. I had to go back to have a part they ordered put in. On that visit they tell me the parts department got the wrong part so I have to take the the car I had to go back to have a part they ordered put in. On that visit they tell me the parts department got the wrong part so I have to take the the car in yet another time. I also broke down the labor costs and found them to be inconsistent. $300 for a battery and $400 to put it in. Once this latest fiasco is done, I will not use them again More

Great experience, in and out no hassle. Rick was excellent. 4 new car from here. Rick was excellent. 4 new car from here. More

just now New Worst vehicle purchase I have ever experienced… This Dealership is the reason people hate buying cars. I attempted to purchase a vehicle from three hours away, and it was a nightmare t experienced… This Dealership is the reason people hate buying cars. I attempted to purchase a vehicle from three hours away, and it was a nightmare to say the least. I paid for my own transportation to get the vehicle to me and when it arrived, I was shocked. The front and back bumpers were both not attached correctly. There were numerous dings and damage on the vehicle. None of which was disclosed to me by the salesman. When I let them know, I would be returning the vehicle and spending another $250 to get my vehicle back. They made a snide comment about if I Was going to be that picky I should buy brand new. To make matters worse, my vehicle had damage on it when it was returned to me. I have yet to receive an apology from anyone… I worked specifically with Michael V, Johnathan Abbott And Russell, the finance manager. Do not attempt to purchase your vehicle from this dealership! They do bad business! More

Ask for Rachel Stewart is the best salesgirl ever. Trustworthy and transparent! FIVE STARS! I will for sure recommend Covert Bastrop. Trustworthy and transparent! FIVE STARS! I will for sure recommend Covert Bastrop. More

Arran at Covert Chevrolet Bastrop, went above and beyond. Were very understanding about me returning from my duties in South Korea and allowed me to complete the purchase process and hold the truck for nearl Were very understanding about me returning from my duties in South Korea and allowed me to complete the purchase process and hold the truck for nearly a month. To round everything out my he picked my wife and family up from the airport at 12:00am in the truck and showed me how’d to work everything. I couldn’t have asked for a better experience! I would recommend this dealer and salesman to anyone interested. More

Brought my Colorado in for scheduled service, which was completed quickly and efficiently, as always. Thanks completed quickly and efficiently, as always. Thanks More

I’ve purchased a lot of Corvettes from Covert and Laurie in particular and would not hesitate to recommend the dealership to anyone. All of my experiences have been awesome. in particular and would not hesitate to recommend the dealership to anyone. All of my experiences have been awesome. More

Alex was a pleasure to work with. He answered all my questions and made the process easy. He answered all my questions and made the process easy. More

I have nothing good to say. I’ll leave it at that! Place is a rip off! I’ll leave it at that! Place is a rip off! More

When I bought my Certified Used Car I was told that I would receive 2 free oil changes. Two free oil changes on a $66K car sounded good. The first time the oil came due I was out of the area and paid t would receive 2 free oil changes. Two free oil changes on a $66K car sounded good. The first time the oil came due I was out of the area and paid to have it changed elsewhere. For the second oil change I returned to Covert. They changed the oil and did a free multipoint inspection. It took somewhat longer than expected but no big deal. I was told at that time that I had one more free oil change that would expire in August. In July I called to schedule that oil change even though my oil still has 32% left and was told that the oil change offer had expired. I asked why I was told August. They said the offer expired at 43,343 miles OR August 13th and that my car was at 44,737. I was never told that there was a limit on the oil change offer, they could have told me that 2,000 miles ago at the first oil change. So a 4 star rating on the first oil change because it took a long time, and a 1 Star on the second only because 0 stars is not available. This was my first really bad experience at this dealership. Sales was great, paperwork was quick and efficient, management was friendly. I was expecting to buy a Traverse for my wife there, but now will probably shop around more. Before this is was about relationships, now it is all about price to me. The relationship expired 1,400 miles ago as far as I can tell More