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Covert Cadillac Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.7
194 Reviews
Find luxury cars and a premium shopping experience at Covert Cadillac Bee Cave serving Austin TX, Bee Cave TX, Lago Vista TX, Wells Branch TX and Lakeway TX!
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16501 Sweetwater Village Drive Building 2

Austin, TX

78738

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Showing 194 reviews

March 13, 2025

Always ask for Arron (aka Coach) Additional words to meet the very silly fifteen word minimum. More

by scrippsc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arron Deck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2025 -

Covert Cadillac Bee Cave responded

We couldn’t agree more—Arron (aka Coach) is a true standout, and we’re lucky to have him on the team here at Covert Cadillac Bee Cave. He’s all about delivering top-notch service and making every visit a great one. We appreciate your support and look forward to seeing you again soon! 🚗🙌💯

March 11, 2025

They may have checked my wipers, but today, only 10 days later, the windshield wiper on my side leaves residue on the windshield....doesn't wipe it clean. It's fine when the weather isn't bad, but when it More

by mwinfrey01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
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Mar 28, 2025 -

Covert Cadillac Bee Cave responded

Thank you for bringing this to our attention—we’re sorry to hear about the issue with your windshield wiper. Your safety is incredibly important to us, and we understand how frustrating and concerning it is when something like this isn’t working properly, especially in bad weather. Even with recent service, it sounds like the wiper may need to be re-checked or replaced, and we’d be happy to help make that right. Please don’t hesitate to reach out so we can take a closer look and ensure your vehicle is safe and ready for the road.

March 08, 2025

Good service and great work and very knowledgeable of your questions and offers recomandation to your issues More

by CRSTAUFFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Estrada 5 star
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Mar 28, 2025 -

Covert Cadillac Bee Cave responded

We’re glad to hear you had a positive experience at Covert Cadillac Bee Cave and that our team was able to provide knowledgeable answers and helpful recommendations. That’s exactly the level of service we strive to deliver every day. We appreciate your trust and look forward to assisting you again in the future! 🚗🔧🙌

March 04, 2025

People we dealt with directly were courteous and professional. We didn't appreciate being forced to purchase warranty items we didn't care to buy. t More

by rpenksa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Tamayo
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Mar 28, 2025 -

Covert Cadillac Bee Cave responded

Thank you for sharing your feedback—we genuinely appreciate your honesty. While we’re glad to hear the team treated you with courtesy and professionalism, we’re sorry you felt pressured during the warranty portion of the purchase. That’s never the experience we want our customers to have. Your concerns are valid, and we take them seriously as we work to ensure every customer feels comfortable and fully informed throughout the process. We appreciate you bringing this to our attention and hope for the opportunity to serve you better in the future.

March 02, 2025

Excellent, timely service. Covert always delivers for me. Zach and Wade communicated with me, and ensured I knew exactly what to expect. More

by GARY.MCINTOSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary King and service dept
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Mar 04, 2025 -

Covert Cadillac Bee Cave responded

Thank you for your kind words! We’re thrilled to hear that Zach and Wade provided excellent communication and that you had a smooth, timely service experience at Covert Cadillac Bee Cave. Our team is always committed to delivering top-notch service, and we truly appreciate your trust in us. We look forward to assisting you again in the future!

February 28, 2025

I answered this previously and then the DealerRater form decided it needed to confirm that I was the person it addressed. I hate the Rater form. Cadillac Bee Caves has a great service department. Hope you c More

by RET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Higgenbotham
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Mar 04, 2025 -

Covert Cadillac Bee Cave responded

Thank you for your kind words! We’re glad to hear that you had a great experience with our service department at Covert Cadillac Bee Cave. Our team takes pride in providing top-notch service, and we truly appreciate your support. We look forward to serving you again in the future!

February 27, 2025

Willing to work with you. Great finance department. Great management. Extremely large selection of vehicles More

by CSMITH@DISCOVERYINV.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arron Deck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

Covert Cadillac Bee Cave responded

Thank you for your great review! We’re happy to hear that you had a positive experience with our team at Covert Cadillac Bee Cave. Our goal is always to provide a seamless process, from finding the perfect vehicle to working with our finance department to get the best deal. We truly appreciate your support and look forward to assisting you again in the future!

February 26, 2025

Wade, our service coordinator, was thorough and communicative. He called us daily to keep us updated on our large engine repair. He coordinated with our warranty company to ensure the large job was More

by AMBERMILLER79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arron Deck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2025 -

Covert Cadillac Bee Cave responded

Thank you for sharing your experience! We’re thrilled to hear that Wade provided such thorough and communicative service during your engine repair. At Covert Cadillac Bee Cave, we strive to ensure every customer feels informed and taken care of, and Wade’s dedication to customer service and honesty is a perfect example of that. We truly appreciate your trust in us and look forward to assisting you again in the future!

February 26, 2025

Wonderful experience with Sam, Bryce and Christian, buying my wife's new 2025 Escalade from halfway across the country. Butter smooth, and straight forward. More

by kurtm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryce Ishak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Sohail
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Feb 26, 2025 -

Covert Cadillac Bee Cave responded

Kurt, Thank you for sharing your experience! We’re thrilled to hear that Sam, Bryce, and Christian made your 2025 Escalade purchase smooth and straightforward—even from halfway across the country! At Covert Cadillac Bee Cave, we strive to provide exceptional service no matter where our customers are. We truly appreciate your trust in us and hope your wife loves her new Escalade. Safe travels, and let us know if we can assist you in the future!

February 24, 2025

The dealership was great! They worked to get what I wanted. The salesman Latrell Lafond was very knowledgeable and professional! Great team at Covert Cadillac Bee Cave More

by rubenfloresjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Latrell Lafond
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Feb 26, 2025 -

Covert Cadillac Bee Cave responded

Thank you for your fantastic review! We're so glad to hear that Latrell provided you with knowledgeable and professional service and that our team at Covert Cadillac Bee Cave worked hard to get you exactly what you wanted. We truly appreciate your support and look forward to assisting you again in the future. Enjoy your new ride!

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