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Covert Buick GMC

Austin, TX

4.7
1,115 Reviews
Experience Covert Buick GMC – Your Trusted Buick and GMC Dealership in Austin, TX for Over 116 Years! Proudly serving Austin, Round Rock, Cedar Park, Leander, Pflugerville, Georgetown, and surrounding Central Texas communities, Covert Buick GMC is your one-stop destination for new and used Buick and GMC vehicles. With 116 years of automotive excellence, we offer a wide selection of cars, trucks, and SUVs to fit every lifestyle and budget. Looking for hassle-free car shopping? We offer vehicle delivery anywhere in Texas, bringing your new ride right to your doorstep. Our team is dedicated to providing exceptional customer service, whether you're browsing online or visiting us in person. Take advantage of competitive auto financing options, personalized to meet your needs. When it's time for maintenance, trust our factory-certified technicians for quality repairs and routine service. With extended service hours and complimentary loaner vehicles, your convenience always comes first. Ready to upgrade your drive? Visit Covert Buick GMC in Austin, TX, and see why drivers across Texas have relied on us for over a century. The Covert Commitment – Experience it today.
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11750 Research Blvd Suite D

Austin, TX

78759

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Showing 1,115 reviews

January 23, 2017

POOR CUSTOMER SERVICE,"WORST COMMUNICATION EVER." Purchased a 2017 gmc acadia denali arrived at dealership at 11 o'clock a.m. departed dealership at 9:40 pm. Vehicle was not properly detailed.Noticed More

by Never mind
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't remeber, Chris Cannatti
Jan 31, 2017 -

Covert Buick GMC responded

We're disappointed to hear that you didn't receive the treatment you deserve. We always want our customers to be completely satisfied with their service experience. We would like to talk to you to see how we can help; please contact me so I can work on making things right. -Cory Covert, 512-583-3406.

January 23, 2017

Great first time car buying experience After visiting many dealerships in San Antonio I wanted to give Austin a try. Covert's family owned auto group works as a team to allow you to easily More

by RedRaider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Casas
Jan 24, 2017 -

Covert Buick GMC responded

Thank you for taking the time to leave us such a great review. We will be sure to pass your kind words along to Jordan, she will happy to hear it! We truly appreciate your business and we hope to see you again soon!

January 20, 2017

Easy No Pressure Sales Experience Jordan Casas is your dream sales person. No pressure, very helpful and knowledgeable about her products. I had a thoroughly enjoyable, first time car More

by Kathleen.Perry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Casas
Jan 20, 2017 -

Covert Buick GMC responded

Hi, Kathleen! Thank you for your business and for the review! We're happy that you are satisfied with your experience with Jordan, she will be thrilled to hear your compliments. We look forward to serving you again in the future!

January 19, 2017

Best Car Buying Experience Ever! Wow! I've had some not so pleasant car buying experiences in the past, and was a little nervous this time around, however Jordan Casas made the entire More

by Kourtney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Casas
Jan 20, 2017 -

Covert Buick GMC responded

Kourtney, thank you for leaving an excellent review! We are very happy to hear Jordan and the team went above and beyond to provide you with a great experience. We appreciate your business and hope to see you again in the future.

January 17, 2017

Completely Satisfied I am completely satisfied with Covert GMC and the new vehicle purchase I experienced with Jordan. Jordan attended to my every need and worked diligen More

by ArmyChief
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Casas
Jan 18, 2017 -

Covert Buick GMC responded

Congratulations on your new vehicle purchase! It will be my pleasure to let Jordan know about your five-star review. Thank you for your recommendations!

January 14, 2017

Wonderful Experience My husband and I couldn't have been happier with Jordan Casas. She was fabulous to work with. This was one of the most satisfying vehicle purchase e More

by Trixie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Casas
Jan 15, 2017 -

Covert Buick GMC responded

Trixie, thanks for sharing your review! We're happy to hear that Jordan provided you and your husband with such great service. We'll let her know to keep up the excellent work. We hope to see you again, we appreciate your business and your recommendation!

January 09, 2017

excellent I purchased a 2014 Terrain , and it was total out in a hit and run, therefore I went back to Covert, and Jordan helped me with what I was looking for, More

by terrain
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan Casas
Jan 10, 2017 -

Covert Buick GMC responded

Thanks for sharing your review! We're glad to hear that Jordan was so helpful. We know replacing a vehicle after an accident can be stressful; we always try to make the process as hassle-free as possible. Congratulations on your Terrain, we appreciate your business!

January 07, 2017

Awesome Experience Jordan Casas was very helpful and made the process very easy and stress free. I would recommend Covert Buick GMC Austin to anyone looking to buy a veh More

by chief123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Broomhall, Jordan Casas
Jan 07, 2017 -

Covert Buick GMC responded

Thank you for your wonderful review! I will be happy to let Jordan and Julie both know about your review. Thank you for your recommendations!

January 02, 2017

satisfied It is a good experience buying a car with Jordan. She has been very patient and friendly helping me find the color and model of my new Enclave and add More

by Jing Sun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Casas
Jan 02, 2017 -

Covert Buick GMC responded

Thank you for the review, Jing! We're happy that you had a five-star experience at our dealership. We look forward to serving you again in the future!

December 31, 2016

Jordan Casas A big thank you to Jordan Casas! Thank you for your honesty, dedication and extra time spent while selling me my new car this past week. You made th More

by Vincent I Pena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Casas
Dec 31, 2016 -

Covert Buick GMC responded

Vincent, thanks for sharing your review! We're glad to hear that Jordan provided you with such great service. We'll let him know to keep up the excellent work. Have a happy new year, we appreciate your business and your recommendation!

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