Covert Buick GMC
Austin, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Excellent service, it was a pleasure to do the procedure with Alex Pérez, he is a salesman with a lot of experience with Alex Pérez, he is a salesman with a lot of experience More
Is excelente service the personal is excelente I’m very happy with my new sierra. very happy with my new sierra. More
Muy buen trato personal muy amable con muy buena actitud muy buen trato del personal muy buen trato del personal More
Excellent customer service. Alex Perez and Sales Manager helped me so I could purchase my new Buick Alex Perez and Sales Manager helped me so I could purchase my new Buick More
This rating is for the service department. If you are expecting something done in a timely manner, go elsewhere. I bought a new car in September. It had a few minor scratches, and my OnStar If you are expecting something done in a timely manner, go elsewhere. I bought a new car in September. It had a few minor scratches, and my OnStar kept calling for service on its own. We dropped the car off on a Monday to get these things corrected. The paint gentleman was out sick for a few days, which I understand is totally out of anyone's control. I will say communication was good (from our sales man) on that delay. One of the times I was told that there was a delay on the paint I asked about the OnStar and was told it was fixed. A few days later I get a communication that the scratches have been fixed but the OnStar is messing up again so it needs to be checked out again. The following day we are told the antenna needs to be ordered and replaced, that we will get a call when it's in and that it will just take a few minutes to install it. At this point the new car has been at the service department for a week. A week later we get a call letting us know the antenna was in and we take the car up there for the antenna installation. They then realize that it's the wrong color and needs to be painted. While it was there this time the service person got black grease all over my car when they were messing with the antenna. The car was there for 2 hours at this time. Nothing was done other than getting my car dirty. We made sure the service department was aware of this once we realized it. Fast forward a week again.... Took the car on a Wednesday to have the antenna installed and the grease cleaned off, we were told it would likely be done by the end of the day. It was not completed until Friday. 3 trips and a week and a half with the service department to get something done correctly. It was beyond frustrating and a complete waste of time. More
Great service from management to delivery team. The process was very seamless and fast. I recommend Covert GMC for your next car shopping experience. The process was very seamless and fast. I recommend Covert GMC for your next car shopping experience. More
Very professional and very helpful staff. I was very impressed with the help I received there. I would highly recommend this dealership. I was very impressed with the help I received there. I would highly recommend this dealership. More
I just purchased a Buick Envision from Covert. It was an easy and enjoyable process I highly recommend Covert. I also recommend Luis Sanchez as a sales person. He was very easy to work with It was an easy and enjoyable process I highly recommend Covert. I also recommend Luis Sanchez as a sales person. He was very easy to work with and was very knowledgeable about the model I was interested. M Lee More
Great service, friendly people, pleasant expierienced. Overall very satisfied and would definitely recommend to everyone. Overall very satisfied and would definitely recommend to everyone. More
Saul went above and beyond and met all Of our needs, it’s hard to find true customer service in this day and age and this guy put my family and time first, and made us his top priority instead of anothe it’s hard to find true customer service in this day and age and this guy put my family and time first, and made us his top priority instead of another transaction. Thank you Saul, for everything you did for us!! More