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Covert Buick GMC Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.6
241 Reviews
Covert Buick GMC West, Inc. is a full-service dealership serving Austin, TX. Our automotive resources are extensive, ranging from sales and finance to service and parts. You can discover new SUVs and trucks, explore great financing options, and more. There is something for everyone here at Covert Buick GMC West, Inc., and we are eager to meet you.
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16501 Sweetwater Vlg Dr Building 1

Austin, TX

78738

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Showing 241 reviews

April 20, 2025

My truck runs so much better after the transmission was replaced. I am definitely grateful for the loaner truck that I was given to drive while my truck was getting fixed. I am grateful that my truck is fi More

by jm4694
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
MARCUS WASHINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 16, 2025

I had a few hiccups, but all were worked out our satisfaction and were able to pick up my vehicle today. Our salesman Brendan went above and beyond to try and get what we needed even offering to dri More

by lizcapritto
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan
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April 15, 2025

Very nice service dept waiting area, but the music played throughout the dealership is annoying. Select a playlist that is less edgy. More

by cscherer1
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Matt in Service
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April 13, 2025

Brandy was great! Very knowledgeable and helpful. Would definitely use her again. Highly recommend her! More

by shaun.mcduffee
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandy Krieger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 13, 2025

A great purchasing experience with seamless transition out of my trade in into a new and phenomenal 2025 Denali! The team made sure I was versed in a lot of the vehicle systems before I drove off… I will More

by BARRY39
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandy Krieger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Bukowski
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April 13, 2025

Bought my car from Covert Bastrop. Laurie was awesome. Don’t know the person above. More

by MCONWAY1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Laurie Bukowski
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April 13, 2025

First class experience in both Sales and Service. ..a great staff! I highly recommend this dealership! More

by FLG3D
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Recommend Dealer
Yes
Employees Worked With
Ford Elliot
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April 10, 2025

Best service advisor I have ever had the privilege of dealing with. Very professional and knowledgeable. More

by CPREECE2121
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Byrd
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Apr 11, 2025 -

Covert Buick GMC Bee Cave responded

Thank you for the fantastic feedback! We’re thrilled to hear that you had such a positive experience with your service advisor at Covert Buick GMC Bee Cave. Providing professional, knowledgeable service is what we strive for every day, and it means a lot to know we hit the mark. We truly appreciate your kind words and look forward to taking care of you again in the future! Best regards, Covert Buick GMC Bee Cave Team

April 09, 2025

Best of the best Shawn is great and the whole service department as well boom More

by CCAMPIO5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Campion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2025 -

Covert Buick GMC Bee Cave responded

Boom! We love hearing this kind of feedback—thank you! We're so glad Shawn and the entire service team at Covert Buick GMC Bee Cave made such a great impression. “Best of the best” is exactly what we aim for, and it’s awesome to know we delivered. We appreciate you taking the time to share your experience and look forward to seeing you again next time! All the best, Covert Buick GMC Bee Cave Team

April 08, 2025

Everyone that works at Covert Bee Cave is a class act. From Phillip, to Tristen, to Brad, and Lantz… I had a terrific experience purchasing my car. Everyone in the service department has been dynamite. i More

by cyotethndr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristen Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip, Brad and Lantz… all amazing!
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Apr 11, 2025 -

Covert Buick GMC Bee Cave responded

Thank you so much for the amazing review! We're thrilled to hear that your entire experience at Covert Buick GMC Bee Cave—from sales to service—was top-notch. Phillip, Tristen, Brad, Lantz, and the whole team will be so happy to hear your kind words. Providing a seamless and enjoyable car-buying and ownership experience is what we strive for, and it's awesome to know we hit the mark. We truly appreciate your recommendation and look forward to serving you for many miles to come! Best regards, Covert Buick GMC Bee Cave Team

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