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Covert Buick GMC Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.6
180 Reviews
Covert Buick GMC West, Inc. is a full-service dealership serving Austin, TX. Our automotive resources are extensive, ranging from sales and finance to service and parts. You can discover new SUVs and trucks, explore great financing options, and more. There is something for everyone here at Covert Buick GMC West, Inc., and we are eager to meet you.
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16501 Sweetwater Vlg Dr Building 1

Austin, TX

78738

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Showing 180 reviews

November 24, 2024

Very pleased with service. Comfortable waiting area and Matt kept me informed of when car would be ready. Highly recommend. More

by judyest2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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November 22, 2024

Caitlan was great! Best car salesperson I have ever worked with. She was so attentive to us. Thanks Caitlan More

by sagehillranch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caitlan Lawson...sales....I'm giving 5 stars
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November 20, 2024

Great service Great people working the service counter. I have to give a shout out to my guy lantz he was great he had gotten me taken care of so fast in and out More

by jcarter5352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Nov 20, 2024 -

Covert Buick GMC Bee Cave responded

Thank you so much for the fantastic review! We're thrilled to hear that you had such a positive experience with our team, especially with Lantz. He truly exemplifies the exceptional service we strive for at Covert Buick GMC Bee Cave. Your kind words motivate us to keep providing efficient and friendly service to all our valued customers. If there's ever anything more we can do for you, don’t hesitate to reach out. We look forward to seeing you again soon—whether it's for service or just to say hello! 😊

November 18, 2024

I do not know who from Covert Bee Cave was in charge of the delivery process regarding my vehicle delivery. However, upon delivery there was no sales and registration paperwork, no dealer tag, no ordered g More

by OILMEE
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
N/A
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Nov 20, 2024 -

Covert Buick GMC Bee Cave responded

OILMEE (?) - Thank you for bringing this to our attention. We take all feedback seriously and strive to provide the best service possible. However, we have no record of working with a customer named OILMEE. To better assist you and address your concerns, could you please provide us with your actual name or more details about your visit? This will help us investigate the matter thoroughly and ensure any issues are resolved promptly. You can also reach out to us directly—we’re here to help.

November 14, 2024

Cait is the best! This is the second truck I've purchased from her. She makes everything easy and enjoyable. More

by kirt0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caitlin Lawson
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Nov 18, 2024 -

Covert Buick GMC Bee Cave responded

Kirt, Thank you for your feedback! While I’m thrilled to hear about your positive experience with Cait, it seems the review might have been intended for her. If there’s anything I can do to assist you personally or improve your experience further, please don’t hesitate to let me know!

November 12, 2024

Covert , everyone there, was so helpful, kind and patient. I was happy Lance helped me More

by MISSLAVINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
lance in service
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Nov 12, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for the kind words! We're thrilled to hear that you had such a positive experience at Covert Buick GMC Bee Cave. Lance and the entire team are dedicated to making every visit as helpful, kind, and patient as possible. We’re so glad Lance could assist you, and we look forward to serving you again in the future. Enjoy your new vehicle, and thanks for choosing Covert Buick GMC Bee Cave!

November 11, 2024

I was kept informed and had updates The work was done right and in a timely manner More

by ckdube
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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Nov 12, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for sharing your experience! We’re glad to hear that you felt well-informed throughout your visit and that the work was completed correctly and promptly. At Covert Buick GMC Bee Cave, we’re committed to keeping our customers updated and ensuring top-quality service every time. We appreciate your trust in us and look forward to assisting you again in the future!

November 11, 2024

The Bee cave dealership is very professional and productive dealership. I recommend going through them! More

by GABBYCANDELARIO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Norwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Covert Buick GMC Bee Cave responded

Thank you so much, Gabby! We’re thrilled to hear that you found Covert Buick GMC Bee Cave to be professional and productive. Your recommendation means a lot to us, and we’re dedicated to continuing to provide excellent service for all our customers. Thanks for choosing us, and we look forward to helping you again in the future!

November 09, 2024

Covert met all my needs. Chris Campion helped me through the process with ease. Thumbs up for Covert More

by REED61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Campion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Covert Buick GMC Bee Cave responded

Reed, Thank you for the great review! We’re delighted to hear that Chris Campion made your experience at Covert Buick GMC Bee Cave seamless and enjoyable. Meeting our customers' needs is our top priority, and it’s wonderful to know Chris provided the guidance and support you were looking for. We appreciate your thumbs up and look forward to being here for any future automotive needs. Enjoy your new vehicle, and thanks for choosing Covert!

November 07, 2024

Alexis is an outstanding sales representative. I highly recommend her.for your next car purchase. More

by ackermike1950
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John in finance, Jonathan in lot maintenance.
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Nov 11, 2024 -

Covert Buick GMC Bee Cave responded

Mike, Thank you for the fantastic review! We’re thrilled to hear that Alexis provided such an outstanding experience for you here at Covert Buick GMC Bee Cave. Her dedication to our customers truly sets her apart, and we’re so glad she could make your car-buying journey enjoyable. Thank you for recommending her, and we look forward to assisting you again in the future. Enjoy your new vehicle!

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