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Courtesy Volvo of Scottsdale
Scottsdale, AZ
1,190 Reviews
The Courtesy automotive brand has been serving Phoenix customers since 1955. Courtesy Automotive in addition has a Chevrolet store in San Diego and a Chrysler Dodge Jeep Ram store in San Juan Capistrano in CA. This will be the first new store in Phoenix since 1955. Courtesy Automotive started in 1955 with the family member Ed Fitzgerald. Not long after that, William Gruwell joined the family and the business, and today leads the organization as President of Courtesy Automotive. He is joined by his two sons, Mark Gruwell, General Manager of Courtesy San Diego, Scott Gruwell General Manager of Courtesy Chevrolet in Phoenix and his son in law, Jason Church, who is the General Manager of the new Courtesy VOLVO of Scottsdale.
The Courtesy family has three generations of ownership and is excited to add the VOLVO brand to the Courtesy Group. With the amazing line up of new VOLVO products, and the Courtesy reputation of looking after our customers, we look forward to serving the Valley's VOLVO customers.
Construction started in January, 2017 and with a completed store ready to open in August 2017. The family is excited to offer a full line up of new VOLVO cars and SUVs serving the Scottsdale, Phoenix and Paradise Valley areas at first. Courtesy VOLVO of Scottsdale will offer a complete line up of Certified Used VOLVOs, as we have a heritage of supporting and promoting the benefits of a strong Certified program to our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,190 reviews
June 30, 2018
Car Purchase Excellent customer service and friendly staff. Ben B. is very helpful and helped and answered all of my questions that I had. Finance guy that is Ja Excellent customer service and friendly staff. Ben B. is very helpful and helped and answered all of my questions that I had. Finance guy that is Jason M. also provided to me excellent customer service. Customer service is excellent. I really have great experience with Courtesy Volvo of Scottsdale. More
by srdjan01
Employees Worked With
Jason Moroso , Marcos Martinez, Ben Brown, Elisabeth Garland
June 27, 2018
An awesome experience with MIKE DAVIS Mike Davis was an awesome sales representative from the start. coming from out of town he communicated well with us by answering all our questions tha Mike Davis was an awesome sales representative from the start. coming from out of town he communicated well with us by answering all our questions that enabled us make up our minds, our finance manager Mike Gronski was so helpful as well, it was awesome doing business with them. More
by Stanley
Employees Worked With
Mike Davis, Michael Gronski
June 27, 2018
Sales and Finance staff We were pleased with the sales and finance staff. However, we were not pleased with the process applied in appraisal of our trade-in. We felt th We were pleased with the sales and finance staff. However, we were not pleased with the process applied in appraisal of our trade-in. We felt that our trade-in, a 2011 Murano SL, was under valued equal to the discount given us through the Costco auto purchase program. Therefore, we would not recommend Courtesy Volvo of Scottsdale. More
by Culver
Employees Worked With
Ed Himes, Jason Moroso , Daniel Morgan
June 19, 2018
Only deal with Ben for a fair, honest experience. I came into buy a car and I worked with Ben. The car was brought up to the front and was nice and cool inside, as it was a hot day! Thank you for your I came into buy a car and I worked with Ben. The car was brought up to the front and was nice and cool inside, as it was a hot day! Thank you for your great customer service and your willingness to get the job done. I appreciate the time you took to work with me--you went above and beyond! More
by DealerR
June 18, 2018
Great Experience I went to test drive and see about upgrading to a larger vehicle my experience was great and i had there for two hours and left with a used minivan. E I went to test drive and see about upgrading to a larger vehicle my experience was great and i had there for two hours and left with a used minivan. Every thing was taken care of by a couple of great people Junor Alvarez of sales and Mike in financing. More
by billl169
Employees Worked With
Junior Alvarez, Michael Gronski
June 18, 2018
Total delight On a recommendation from a coworker I came to see Ed on Saturday. He was easy to talk to and work with throughout the process. He made buying a car qu On a recommendation from a coworker I came to see Ed on Saturday. He was easy to talk to and work with throughout the process. He made buying a car quick and painless, which is awesome. I will definitely be back to Ed when it's time for a new car. More
by Ktnorton
Employees Worked With
Ed Himes, Michael Gronski
June 18, 2018
Left with a new car and a great experience. I went this last week and bought a pre-owned used G37s from Ben Brown and he was a pleasant to do business with. Everything went very smooth and he go I went this last week and bought a pre-owned used G37s from Ben Brown and he was a pleasant to do business with. Everything went very smooth and he got me set up with fresh window tent and was very easy to deal with. No pressure and everyone at this dealership was great. I would recommend to anyone that is looking for a car to check out this dealership. Very fair price and great atmosphere. More
by amosdodson
Employees Worked With
Ben Brown
June 15, 2018
Exceptional Customer service! My husband called Courtesy Volvo of Scottsdale a couple of months ago. We were assisted by a customer service representative by the name of “Ben Brown My husband called Courtesy Volvo of Scottsdale a couple of months ago. We were assisted by a customer service representative by the name of “Ben Brown” Ben was very thorough and explained everything to my husband and I. He answered all of our questions and he helped us find the perfect car. I gave a 5 star rating because, I thought this search was going to take days but he got it done in hours. Ben made sure we were ok with our monthly payments and how we liked the car etc. Also, I sent a referral over to find a car. She found a car and was very satisfied. I was rewarded with a refer bonus as well! “Ben” made sure we were compensated. “Ben” really takes care of his customers. Thank you so much Ben Brown. More
by Kiuni1
June 15, 2018
Courtesy Volvo's the Best I was looking for a dependable vehicle for my wife, and I called Courtesy Volvo. I talked to Ben Brown, an amazing customer service rep. I explained t I was looking for a dependable vehicle for my wife, and I called Courtesy Volvo. I talked to Ben Brown, an amazing customer service rep. I explained to him what we were looking for in a vehicle and how much we could afford to pay monthly for our vehicle. He assured me that if we came in that he would get the deal done, and he did. We got a great car dependable car that my wife love's. Thanks Courtesy Volvo for your amazing customer service. I'm looking forward to purchasing another vehicle there, this its for me. See you soon Ben. More
by Johnny12
June 14, 2018
Ed the sales advisor and Jeremy the sales manager Ed as well as Jermy went out of their way to make our dreams come true with the Audi S5. They were so helpful. And truly cared about us as well as the Ed as well as Jermy went out of their way to make our dreams come true with the Audi S5. They were so helpful. And truly cared about us as well as the vehicle. For any car needs refer to them (: More
by Ziad12
