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Courtesy Volvo of Scottsdale

Scottsdale, AZ

4.4
1,190 Reviews
The Courtesy automotive brand has been serving Phoenix customers since 1955. Courtesy Automotive in addition has a Chevrolet store in San Diego and a Chrysler Dodge Jeep Ram store in San Juan Capistrano in CA. This will be the first new store in Phoenix since 1955. Courtesy Automotive started in 1955 with the family member Ed Fitzgerald. Not long after that, William Gruwell joined the family and the business, and today leads the organization as President of Courtesy Automotive. He is joined by his two sons, Mark Gruwell, General Manager of Courtesy San Diego, Scott Gruwell General Manager of Courtesy Chevrolet in Phoenix and his son in law, Jason Church, who is the General Manager of the new Courtesy VOLVO of Scottsdale. The Courtesy family has three generations of ownership and is excited to add the VOLVO brand to the Courtesy Group. With the amazing line up of new VOLVO products, and the Courtesy reputation of looking after our customers, we look forward to serving the Valley's VOLVO customers. Construction started in January, 2017 and with a completed store ready to open in August 2017. The family is excited to offer a full line up of new VOLVO cars and SUVs serving the Scottsdale, Phoenix and Paradise Valley areas at first. Courtesy VOLVO of Scottsdale will offer a complete line up of Certified Used VOLVOs, as we have a heritage of supporting and promoting the benefits of a strong Certified program to our customers.
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4001 N 89th St

Scottsdale, AZ

85251

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Showing 1,190 reviews

July 19, 2018

Great Experience I wanted to provide some valuable feedback regarding our experience at Courtesy Volvo over the weekend when we purchased our new SUV. The new locatio More

by OcampoFamily
Recommend Dealer
Yes
Employees Worked With
Ben Brown, Jeremy Ransom
Aug 22, 2018 -

Courtesy Volvo of Scottsdale responded

Ocampo Family, Thank you for writing us this shining review of our dealership and Courtesy Team. I could not be happier with how you were treated by Ben Brown and Jeremy Ransom. It is excellent to hear that they gave you a true Courtesy Experience while buying your new Volvo by being knowledgeable of our products and helping to keep to your time schedule. We never want to make our guests feel pressured or rushed. Our goal is always to treat our customers with care and concern to give them the best car buying experience. We look forward to helping you buy your next car or seeing you in the service bay for any service needs you may have. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

July 16, 2018

Waiting Friendly sales process. Made a couple arrangement as part of sale. Over a month later n we r still waiting for our deal to go thru. It is the highest More

by Jurado85546
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Iran Teran
July 16, 2018

Paperwork mishap that was made right In the beginning, there were a few mistakes regarding the paperwork that took a bit to correct, but in the end they made it right. Nancy and Jeremy we More

by Mike E.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Sarnataro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Gonzales
Aug 22, 2018 -

Courtesy Volvo of Scottsdale responded

Mike E., Thank you for taking the time out of your day to leave us this helpful review. I am sorry to hear that we mixed up some details with your paperwork in the beginning of the process. However I am glad to hear that Jeremy Sarnataro and Nancy Gonzalez were able to fix the problem and make you feel taken care of and supported during your car buy experience. We look forward to earning your 5-star ratings in the future through a next car purchase, service needs, or answering any questions concerns or comments you may have for us. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

July 12, 2018

Best Car Buying Experience Ever I was in the market for a used car and had been to numerous dealerships without any luck. I came to Courtesy Volvo and immediately felt welcomed by th More

by Marquez6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Sarnataro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Blade
Aug 22, 2018 -

Courtesy Volvo of Scottsdale responded

Marquez6, Thank you for writing this 5-star review of our Courtesy Team. I am so glad to hear that Nate Blade and Jeremy Sarnataro were able to earn your trust and comfort through their friendly demeanors, knowledge, and clarity with you during your car buy experience. We appreciate your recommendations and look forward to helping you and your friends and family with any car buying or service needs any of you may have in the future. Welcome to the Courtesy Family, we are glad to have you. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

July 11, 2018

respectful Car salesman, David Blankinship was respectful to our wants for a car. He was respectful with his introduction, kindness, knowledge and to our budget More

by JC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Moroso , David Blankinship
Jul 12, 2018 -

Courtesy Volvo of Scottsdale responded

JC Thanks for such a informative review on your experience - thrilled to hear that David and the team gave you the true Courtesy Way when it comes to our dealership. Look forward to seeing you again in the future, welcome to the Courtesy family. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

July 07, 2018

Great buying experience left feeling like family When me and my fiance were looking for a used EV we came here to Courtesy Volvo really just on a random swipe of carfax. We saw that they had the exac More

by EVElectricman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Junior Alvarez, Jeremy Ransom
Aug 22, 2018 -

Courtesy Volvo of Scottsdale responded

EVElectricman, Thank you for taking the time to write this 5-star review. I was thrilled to read that Junior Alvarez and the rest of the team treated you the true Courtesy Way with respect and care. I am also happy to hear that we were able to reach a payment plan and rate that worked with your needs and wishes. We appreciate the recommendations and look forward to assisting you and your friends and family purchase a next car or fix any service needs in the furture. Welcome to the Courtesy Family, we are glad to have you. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

July 07, 2018

Out of state purchase We just purchased a vehicle from Courtesy Volvo and have been very pleased so far. Nate Blade was our sales person, Jason Moroso helped us with our fi More

by Alice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Sarnataro , Jason Moroso , Nate Blade
Aug 22, 2018 -

Courtesy Volvo of Scottsdale responded

Alice, Thank you for writing this excellent review of our Courtesy Team. I was thrilled to read that Nate Blade and Jeremy Sarnataro gave you a true Courtesy Experience by going above and beyond for you with consistent and reliable communication while also ensuring you felt confident in the car you were buying and the finance process while in Texas. Jason Moroso will also appreciate the shout out and be happy to hear he was able to earn your 5-star rating. We look forward to helping you with your next car purchase. Welcome to the Courtesy Family. Regards Jason Church General Manger Courtesy Volvo of Scottsdale

July 04, 2018

All Stars The entire crew were first rate all stars! Very helpful and knowledgeable. Will recommend them to family and friends for sure. Thank you very much! More

by KMW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Ransom
Aug 22, 2018 -

Courtesy Volvo of Scottsdale responded

KMW, Thank you for writing us this 5-star review. It is great to read that our team was able to meet all your needs with efficiency and knowledge. Andrew Caron will be glad to hear that he has earned your trust through your experience with him. I appreciate the recommendations and look forward to assisting you and your friends and family with any service needs or next car purchases. Welcome to the Courtesy Family, we are happy to have you. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

July 04, 2018

Thankful!!! Totally grateful for the amazing experience we had tonight at Courtesy Volvo of Scottsdale. We were welcome by Nate with a great attitude, and enthusi More

by Harristeam17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Sarnataro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Entire staff, Nate Blade
Aug 22, 2018 -

Courtesy Volvo of Scottsdale responded

Harristeam17, Thank you for this glowing review of our Courtesy Team. I was so thrilled to read that Nate Blade and Jeremy Sarnataro gave you a Courtesy Experience while buying your car by being kind and efficient with you throughout the purchase. Our goal at Courtesy Volvo is to make sure each customer feels supported and taken care of during the process and satisfied with their deal. We look forward to seeing you in the future for a next car purchase or service need. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

July 04, 2018

First Class This dealership is great! Amazing staff. They went the extra mile and got my payments much lower than what I expected to pay. They didn't try to fo More

by Delano Moore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Sarnataro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Iran Teran, Jeremy Ransom
Aug 22, 2018 -

Courtesy Volvo of Scottsdale responded

Izzy2016, Thank you for taking the time out of your day to leave us such an excellent review. I was thrilled to read that we were able to exceed your expectations on the rate and payment plan. At Courtesy Volvo we always want to make sure that our customers feel comfortable and not pressured or rushed to bye something. We look forward to assisting you in your next purchase. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

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