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Courtesy Volvo of Scottsdale

Scottsdale, AZ

4.4
1,190 Reviews
The Courtesy automotive brand has been serving Phoenix customers since 1955. Courtesy Automotive in addition has a Chevrolet store in San Diego and a Chrysler Dodge Jeep Ram store in San Juan Capistrano in CA. This will be the first new store in Phoenix since 1955. Courtesy Automotive started in 1955 with the family member Ed Fitzgerald. Not long after that, William Gruwell joined the family and the business, and today leads the organization as President of Courtesy Automotive. He is joined by his two sons, Mark Gruwell, General Manager of Courtesy San Diego, Scott Gruwell General Manager of Courtesy Chevrolet in Phoenix and his son in law, Jason Church, who is the General Manager of the new Courtesy VOLVO of Scottsdale. The Courtesy family has three generations of ownership and is excited to add the VOLVO brand to the Courtesy Group. With the amazing line up of new VOLVO products, and the Courtesy reputation of looking after our customers, we look forward to serving the Valley's VOLVO customers. Construction started in January, 2017 and with a completed store ready to open in August 2017. The family is excited to offer a full line up of new VOLVO cars and SUVs serving the Scottsdale, Phoenix and Paradise Valley areas at first. Courtesy VOLVO of Scottsdale will offer a complete line up of Certified Used VOLVOs, as we have a heritage of supporting and promoting the benefits of a strong Certified program to our customers.
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4001 N 89th St

Scottsdale, AZ

85251

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Showing 1,190 reviews

August 08, 2018

This was by far the best car buying experience! Andrew Caron was a pleasure to work with. His courtesy, knowledge and professionalism stand out. He took the time to answer each question fully, and g More

by Staceyc33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory and Misty, Jeremy Ransom
Aug 22, 2018 -

Courtesy Volvo of Scottsdale responded

Staceyc33, Thank you for taking a moment out of your time to leave us this great review. I am so glad to hear that Andrew Caron treated you the Courtesy Way with professionalism and was able to effectively answer all your questions. Cory Fair and Misty Gunter will also appreciate the shout out. We look forward to seeing you in our service bay or for your next car purchase. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

August 06, 2018

Worst experience ever and I would never recommend them! This dealership was horrible to deal with and ruined a memory of a lifetime for our daughter on her 18th birthday. Volvo of Scottsdale sold a car tha More

by Rana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Brock Roulier
Aug 11, 2018 -

Courtesy Volvo of Scottsdale responded

Rana, I am sorry the first transaction did not occur as planned. Our team worked hard to make up for this initial error, securing a car, shipping it, and offering it to you at the same price as the first car, at a huge loss. Never in our wildest dreams did we want to disappoint your family and certainly not your daughter. I know that what we offered you was not to your satisfaction, and we respect your choice to purchase elsewhere, but please know the team here is always focused on delivering a customer experience that is exceptional, I am sorry we failed you and your family. It was never out intent. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

August 05, 2018

First Car Purchase Was A Success! I purchased my first vehicle here from Mike Davis and Michael Gronski, such a great team to work with. They have the customers best interest and it ma More

by maddi1994
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Sarnataro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Davis, Michael Gronski
Aug 22, 2018 -

Courtesy Volvo of Scottsdale responded

Maddi1994, Thank you for taking the time to write us this 5-star review. I am over the moon to hear that Mike Davis and Michael Gronski were able to make your first car buying experience a smooth and great one. We look forward to helping you buy a second car in the future or in our service bay for any service needs you may have. Please feel free to reach out to us with any questions, concerns, or comments that may come to mind. Welcome to the Courtesy Family, we are glad to have you. Regards Jason Church Courtesy Volvo of Scottsdale

August 05, 2018

Excellent and thorough. Excellent and thorough service. Very comfortable waiting area. Jud White is an outstanding service expert and is very articulate and friendly when d More

by james55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2018 -

Courtesy Volvo of Scottsdale responded

James55, Thank you for leaving us this 5-star review of our service department. It is great to hear that Jud White was able to be of such a help to you and that he gave you the true Courtesy Experience with his friendly demeanor and product knowledge. We look forward to seeing you for any other service needs you may have in the future. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

August 01, 2018

Great Deal and Great Service My parents warned me that car buying would be a stressful and difficult experience, but our experience at this dealership was just the opposite. They More

by ParkerSK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Brown, Michael Gronski
Aug 22, 2018 -

Courtesy Volvo of Scottsdale responded

ParkerSK, I could not be more happy to hear that our team here at Courtesy Volvo gave you a true Courtesy Experience for buying your first car. Ben Brown and Michael Gronski will greatly appreciate hearing that they were able to help you feel comfortable and supported by our team through your car buying experience. We look forward to helping you buy your next car or seeing you in the service bay for any service needs. I also appreciate the 5-star review. It is always our goal to make sure that our customers feel they are part of the Courtesy Family. We are happy to have you. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

July 31, 2018

Blatant False Advertising Dealer lists used cars as "certified" on cargurus and on their own site but then claims that none of their cars are certified--that costs an additiona More

by CourtesyMyAss
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Scott Ogdie
July 30, 2018

Nicely Done! Andrew was great from the beginning through the training on the new car. Brock helped us to make a fair deal which we truly appreciated! More

by lcurry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brock Roulier, Jeremy Ransom
Aug 22, 2018 -

Courtesy Volvo of Scottsdale responded

lcurry, Thank you for writing such a great review about our team. It is excellent to hear that Andrew Caron and Brock Roulier treated you the Courtesy Way by treating you with respect and giving answers to all your questions and concerns. We look forward to earning that 5-star review in the future by working with you on pricing to get to the perfect payment plan and rate that meets your needs. Welcome to the Courtesy Family, we can't wait to assist you with any service or car buying needs you may have. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

July 28, 2018

Great Experience Armand is trustworthy, honest, coburtesy, professional and respectful. I have know Armand more than 34 years, and he has always given me the best advi More

by katie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Lawrence, Armand Slason
Aug 22, 2018 -

Courtesy Volvo of Scottsdale responded

Katie, Thank you for taking the time out of your day to leave us this excellent review. I am sure Armand Slason appreciates your loyalty to him and we as well appreciate your loyalty to Courtesy Volvo. No car-related experience should have to be scary for the customer, our goal for the Courtesy Way is to help out clients feel comfortable, supported, and respected by our staff. We look forward to seeing you in the future for any other service needs you may have. We are happy to have you be a part of the Courtesy Family. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

July 28, 2018

4 dealerships, best experience buying a car Best dealership experience I've had. Left feeling great which those words normally dont happen after the car buying process. Jeremy broke down the f More

by Genessis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Himes, David Blankinship, Jeremy Ransom
Aug 22, 2018 -

Courtesy Volvo of Scottsdale responded

Genessis, Thank you for writing us this glowing 5-star review. I was elated when I read that David Blankinship and Jeremy Sarnataro were able to be make you feel comfortable and happy during your car buying experience. Our goal is always to treat all customers the Courtesy Way by being polite and respectful of our customers' needs and wishes. We look forward to seeing you in the future for you first Volvo purchase or any service needs you may have. Welcome to the Courtesy Family, we are happy to have you. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

July 23, 2018

No words needed here. One very happy customer! Delivered exactly what vehicle I needed to move around nowadays. Smart and straight up with you, a job well done Jr. and Jeremy from sales as well as More

by Nopatience
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Sarnataro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior Alvarez, Michael Gronski
Aug 22, 2018 -

Courtesy Volvo of Scottsdale responded

Nopatience, Thank you for taking the time to write us this great 5-star review. It is excellent to hear that Junior Alvarez and Jeremy Sarnataro were able to help you get to the payment plan and rate that suited your needs and wishes, and were able to make your family happy. Michael Gronski will also be pleased to hear that he earned your 5-star rating. At Courtesy Volvo our priority is the customer and making sure that they are respected and taken care of without unnecessary hassle. We look forward to helping you buy your next car or assist you with any service needs you may have in the furute. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

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