Courtesy Volvo of Scottsdale

Excellent Customer Service I brought my Volvo in for it's 30,000 mile service. The customer service was impeccable. I mistakenly made the appointment at one of the other Volvo I brought my Volvo in for it's 30,000 mile service. The customer service was impeccable. I mistakenly made the appointment at one of the other Volvo dealerships. They managed to get me in for service. Jud my service rep noticed the car did not quick start as it should and had the battery tested. Sure enough it probably would not have last much longer and I probably would have gotten stuck somewhere with a dead battery. He had it replaced under the warranty. My car was also delivered as promised. Armand the service manger came out and introduced himself and let me know if I ever have any questions or concerns he is also available.I will be returning and when it's time for my next Volvo I will be shopping at Courtesy Volvo. More

Great service and easy to make a deal! It was a great and smooth experience to buy my new XC60 in this dealer. Friendly, knowledgeable, and professional staff (Mike, JJ, and Cory). The went It was a great and smooth experience to buy my new XC60 in this dealer. Friendly, knowledgeable, and professional staff (Mike, JJ, and Cory). The went above and beyond to meet my expectations. More

Best experience with a car dealer we have ever had. Best car dealership experience ever! We were surprised that no sales persons came running out to meet us before even parking. We went inside t Best car dealership experience ever! We were surprised that no sales persons came running out to meet us before even parking. We went inside to find a sales person. We explained exactly what we needed/wanted. Immediately Steve began to size up our needs, and to make sure that all our needs could be met before even sitting down. There were no questions like "what do you want your payment to be" or other car sales person questions. Steve gave us a few set of keys and asked us to look around while he checked with his manager and finance manager. After finding the car we were there to see, we went inside to ask if we could test drive. Steve thought we already were out driving it as he had given us keys. We really enjoyed the no high pressure sales talk while on a test drive. We were able to talk freely about the car ourselves as we drove. We returned, and Steve had appraised our vehicle and notified us that he was going to be able meet our offer with 0 negotiation games. Our offer was shown to us. Steve told us to feel free to sleep on it if we needed to. The offer was good for as long as we needed. We looked at a few more cars to make sure this was exactly what we wanted. Steve was extremely patient with us. Steve suggested a few vehicles that would fit our needs. He also suggested that a few we were looking at probably would not fit our needs. It did not matter on the price. Cars Steve recommended or did not recommend were lower in price. Some were higher in price. Proving that the dealership was not out to have us buy a higher priced car. We felt Steve truely wanted us to find a car that fit our family, not just the dealers pocket. Courtesy Volvo is truely a no game, no hassel, no high pressure sales type of dealership. We will be back! Thank you Steve! More

Nice easy buying experience Everyone at the dealership was friendly and worked on the pricing to get the deal done. Brock and Frank made it a fast and easy process. Thanks agai Everyone at the dealership was friendly and worked on the pricing to get the deal done. Brock and Frank made it a fast and easy process. Thanks again on a great vehicle. More

Great experience! Andrew was great! Quick and easy process! Friendly staff! Over all great buying experience! And Brian in the service department was fabulous to work w Andrew was great! Quick and easy process! Friendly staff! Over all great buying experience! And Brian in the service department was fabulous to work when getting the windows tinted. More

Excellent Customer Service. Would recommend to anyone!! Purchased a beautiful Camaro SS. Had been searching for a while, they had a great price on the car and gave me an excellent value on my trade in. Wo Purchased a beautiful Camaro SS. Had been searching for a while, they had a great price on the car and gave me an excellent value on my trade in. Worked with Jr Alvarez on the sale. Very pleasant to deal with, very knowledgeable. Actually had a good time negotiating back and forth till we had a deal that we both were happy with. Mike Cerreta in the Finance Department was able to get me the financing I was looking for. Overall, a very pleasant experience, I wouldn't hesitate to recommend Courtesy Volvo of Scottsdale to anyone. Again.............thanks guys. More

Excellent customer service We are from New Mexico and my daughter goes to GCU, a week before we were taking her back to school her car was stolen which left us no choice but to We are from New Mexico and my daughter goes to GCU, a week before we were taking her back to school her car was stolen which left us no choice but to purchase a car in Phoenix we had to do it in a short period of time after goi g to multiple dealerships we e dd up decided to buy a car from courtesy Volvo and JR.Alvares was our sales person he is great!!!t Not to pushy worked really hard for us to accomoate a price that we felt comfortable with. Also went over and beyond to make sure we were happy . If you would like a stress free car buying experience go to courtesy Volvo in Scottsdale. Misty in Finance was also very friendly and quick didnt have to spend 8 hours at the dealership. Happy customer. More

Professional Excellence To the entire team that worked with me when I purchased my used vehicle I thank you . The vehicle I purchased , I purchased it as is . I did not have To the entire team that worked with me when I purchased my used vehicle I thank you . The vehicle I purchased , I purchased it as is . I did not have the funds to put extended warranty on it . 2 months after I purchased it , I started to having problems with it over heating , I was truly upset because the most important thing to me was having a dependable vehicle . I emailed the service mgr , Armand and expressed my feelings about the issue . He contacted me back right away and discussed the issue with me . Although I purchased it as is , he said I purchased it from them that they would take a look at it and see what they could do . Bottom line : They treated me with respect , showed human compassion, and went up and beyond to take care if the problem , I will be forever grateful to them all, Armand a special thank you for going out of your way to ensure my vehicle was fixed . I would recommend both sales and service dept . Again Thank You More

Excellent Ben Brown was the sales associate that we dealt with. he did a great job at selling with out high pressure. He was very knowledgeable about the produc Ben Brown was the sales associate that we dealt with. he did a great job at selling with out high pressure. He was very knowledgeable about the product. More