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Courtesy Volvo of Scottsdale

Scottsdale, AZ

4.6
1,193 Reviews
The Courtesy automotive brand has been serving Phoenix customers since 1955. Courtesy Automotive in addition has a Chevrolet store in San Diego and a Chrysler Dodge Jeep Ram store in San Juan Capistrano in CA. This will be the first new store in Phoenix since 1955. Courtesy Automotive started in 1955 with the family member Ed Fitzgerald. Not long after that, William Gruwell joined the family and the business, and today leads the organization as President of Courtesy Automotive. He is joined by his two sons, Mark Gruwell, General Manager of Courtesy San Diego, Scott Gruwell General Manager of Courtesy Chevrolet in Phoenix and his son in law, Jason Church, who is the General Manager of the new Courtesy VOLVO of Scottsdale. The Courtesy family has three generations of ownership and is excited to add the VOLVO brand to the Courtesy Group. With the amazing line up of new VOLVO products, and the Courtesy reputation of looking after our customers, we look forward to serving the Valley's VOLVO customers. Construction started in January, 2017 and with a completed store ready to open in August 2017. The family is excited to offer a full line up of new VOLVO cars and SUVs serving the Scottsdale, Phoenix and Paradise Valley areas at first. Courtesy VOLVO of Scottsdale will offer a complete line up of Certified Used VOLVOs, as we have a heritage of supporting and promoting the benefits of a strong Certified program to our customers.
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4001 N 89th St

Scottsdale, AZ

85251

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Showing 1,193 reviews

September 20, 2018

Friendly and accommodating! From my first email to my visit to the dealership, Mike Davis was helpful, caring, thorough and straightforward. He made what I wanted a priority and More

by rjklef
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davis
Sep 20, 2018 -

Courtesy Volvo of Scottsdale responded

Dear RJKELF Thanks for the kind words, we appreciate your feedback on Mike Davis and the team. We are thrilled we were able to help you. Regards Jason Church General Manager

September 15, 2018

Effortless Mike Davis made me feel welcome from our first interaction online. Helped me to find the vehicle that suited my needs and budget. Mike Cerreta took t More

by Joell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davis, Mike Cerreta
Sep 19, 2018 -

Courtesy Volvo of Scottsdale responded

Joell, Thanks for the great review. I was thrilled to read that Mike Davis in sales and Mike Cerreta in finance have taken such great care of you and made sure you felt supported and well-informed. That coffee machine is a lifesaver-feel free to come grab a cup whenever you would like. We look forward to assisting you with a next car purchase or any service needs you may have in the future. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

September 12, 2018

Outstanding Car Buying Experience! On 9/1/18 I found a vehicle on car . com. I was contacted by Steve Perry from Courtesy Volvo. his professionalism was quite apparent to me. After More

by MaryMcKinney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : One of the fine owners was also great . I’m sorry I am not great at remembering names ., Steve Perry
Sep 19, 2018 -

Courtesy Volvo of Scottsdale responded

MaryMcKinney, Thank you for taking the time to leave this glowing review. I was elated to read that Steve Perry and the team have shown you the true Courtesy Way by making your car buying experience easy, comfortable, and well-informed. Steve Perry and I greatly appreciate your kinds words about him and are so pleased to know that we have earned your trust. We are grateful for the recommendations and look forward to helping you and your friends and family with any next car purchases or future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

September 07, 2018

Appreciation for Good customer service/satisfaction I WAS THERE ON 28TH OF JULY,2018 TO PURCHASE A 2013 S80 VOLVO THAT WAS ADVERTISED VIA THE INTERNET..I WAS WARMLY WELCOMED BUT THE SALESPERSON I SPOKE More

by african
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Church
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Caron
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JEREMY RANSOM-FINANCE, Brian Lawrence
Sep 12, 2018 -

Courtesy Volvo of Scottsdale responded

african, Thank you for taking the time to leave this review. I was thrilled to read that Andrew Caron and the team made you feel welcomed and well-informed during your car buying process. I am sorry that we have inconvenienced you by forgetting a crucial step of ordering your plates. We will work hard in the future to make this up to you and earn your 5-star rating. Please feel free to reach out to any of the team members or myself with any questions concerns or comments you may have. The main line in 480-291-5100. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

September 06, 2018

Excellent service Jud White and Brian Lawrence are excellent. Great looking place to wait for your vehicle, which was finished on time as promised. Car got a nice bath More

by rtmsaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Thornhill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lawrence, Bucky Bethancourt
Sep 07, 2018 -

Courtesy Volvo of Scottsdale responded

rtmsaz, Thank you for the great review and compliments on our new dealership's design and layout. I was so pleased to read that Brian Lawrence, Jud White and the entire service/parts team have taken such great care of you and your car. We look forward to the next time we see you in the service bay or sales showroom. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

September 06, 2018

Best Dealer Purchasing a new car with Steve P. and Cory F. was the best and easiest experience I have ever had. Jud and Brian are a pleasure to work with as well More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lawrence, Steve Perry, Cory Fair
Sep 07, 2018 -

Courtesy Volvo of Scottsdale responded

Lisa, Thank you for the great 5-star review. I was thrilled to read that Steve Perry and Cory Fair in sales made your car buying process easy and pleasurable. I was also pleased to read that the pleasant process was in the service department with our service advisors Jud White and Brian Lawrence. We greatly appreciate the recommendations and look forward to assisting you and your friends and family with any next car VOLVO purchases or any service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

September 06, 2018

Used car purchase It was the most relaxed car purchase I have ever done. All I had to do was to text them what I was looking for ,used car type, milage, age, and my pri More

by Equinox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Davis, Mike Cerreta
Sep 07, 2018 -

Courtesy Volvo of Scottsdale responded

Equinox, Thank you for the kind words. I was elated to read that Mike Davis and the team have taken such great care of you and made your car buying process comfortable and relaxed and made sure you felt listened to. We greatly appreciate the recommendations and look forward to helping you and your friends and family with a next car purchase or any future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

September 05, 2018

Best Car Purchase Ebrt This time I purchased a car without pressure. Everyone I worked with was great. After totaling my car, I needed to feel comfortable and safe. This dea More

by Love my XC60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Sarnataro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cerreta, JJ Burns
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

Love my XC60, Thank you for taking the time to write this excellent review of the Courtesy Team. Congratulations on your new VOLVO XC60. I was over the moon to read that the team treated you with such respect and took such great care of you. I am glad that we could earn your trust and help you to feel comfortable during the car purchasing process. We greatly appreciate the recommendations and look forward to assisting you and your friends and family with a next VOLVO purchase or any service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

September 05, 2018

The best in the west! Jud White always takes great care of me....Brian is awesome too! Loved the care I got from sales and from the the new finance employee Drew! Thanks lo More

by negofonia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lawrence, Ed Himes, Brock Roulier
Sep 12, 2018 -

Courtesy Volvo of Scottsdale responded

negofonia, Thank you for the 5-star review. I was elated to read that Jud White and Brian Lawrence have taken such great care of you and your VOLVO. Drew Luis will appreciate the shout-out and be pleased to hear that he has earned your approval. Congratulations on the new VOLVO XC60. We look forward to assisting you with a next VOLVO purchase or any future service needs you may have. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

September 04, 2018

Excellent Response to Service Issue My 2002 XC70 developed a serious engine issue unexpectedly, resulting in my having to have my beloved Volvo towed to Courtesy Volvo. Brian Lawrence l More

by V Swisher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lawrence, Armand Slason
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

V Swisher, Thank you for taking the time to leave this glowing review. I was so pleased to read that Brian Lawrence, Armand Slason, and Vince Jasperson Sr. took such excellent care of you and showed you the true Courtesy Way by treating you with respect, knowledge, and diligence. I and the service team greatly appreciate your loyalty to the VOLVO brand and look forward to the next time we have the pleasure of working on your beloved XC70. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

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