Courtesy Volvo of Scottsdale

Appreciation for Good customer service/satisfaction I WAS THERE ON 28TH OF JULY,2018 TO PURCHASE A 2013 S80 VOLVO THAT WAS ADVERTISED VIA THE INTERNET..I WAS WARMLY WELCOMED BUT THE SALESPERSON I SPOKE I WAS THERE ON 28TH OF JULY,2018 TO PURCHASE A 2013 S80 VOLVO THAT WAS ADVERTISED VIA THE INTERNET..I WAS WARMLY WELCOMED BUT THE SALESPERSON I SPOKE TO WAS NOT IN YET. I WAS ASSIGNED ANOTHER SALES REP WHO TOOK HIS TIME TO ANSWER ALL MY QUESTIONS AND THEN TOOK THE TEST DRIVE. THE FINANCIAL ASPECT WAS STRESS-FREE AND AFTER A FEW GOING BACK AND FORTH WE REACHED A DEAL THAT WAS AFFORDABLE FOR ME..THANKS TO JEREMY RANSOM AND HIS TEAM EXCEPT THEY OMITTED ORDERING MY NEW PLATES. More

Excellent service Jud White and Brian Lawrence are excellent. Great looking place to wait for your vehicle, which was finished on time as promised. Car got a nice bath Jud White and Brian Lawrence are excellent. Great looking place to wait for your vehicle, which was finished on time as promised. Car got a nice bath and looked great. More

Best Dealer Purchasing a new car with Steve P. and Cory F. was the best and easiest experience I have ever had. Jud and Brian are a pleasure to work with as well Purchasing a new car with Steve P. and Cory F. was the best and easiest experience I have ever had. Jud and Brian are a pleasure to work with as well. They are upfront, honest and fair, and I highly recommend them. Don't waste your time at any other dealership! More

Used car purchase It was the most relaxed car purchase I have ever done. All I had to do was to text them what I was looking for ,used car type, milage, age, and my pri It was the most relaxed car purchase I have ever done. All I had to do was to text them what I was looking for ,used car type, milage, age, and my price range and within an hour they had found me a car. I even got a video of the inside and outside of the vehicle sent to me so I knew exactly what I was going there to see. Awesome job guys! Courtsey Volvo is where I will refer people. More

Best Car Purchase Ebrt This time I purchased a car without pressure. Everyone I worked with was great. After totaling my car, I needed to feel comfortable and safe. This dea This time I purchased a car without pressure. Everyone I worked with was great. After totaling my car, I needed to feel comfortable and safe. This dealership was all that and more. I started here, and ended here. I felt like they understood my needs. A dealer in the same complex actually threw paperwork at me and said they were losing$25k. Hmm Volvo is a luxury car and the deal was better. Love my experience! Highly recommend! More

The best in the west! Jud White always takes great care of me....Brian is awesome too! Loved the care I got from sales and from the the new finance employee Drew! Thanks lo Jud White always takes great care of me....Brian is awesome too! Loved the care I got from sales and from the the new finance employee Drew! Thanks loving my new XC60! More

Excellent Response to Service Issue My 2002 XC70 developed a serious engine issue unexpectedly, resulting in my having to have my beloved Volvo towed to Courtesy Volvo. Brian Lawrence l My 2002 XC70 developed a serious engine issue unexpectedly, resulting in my having to have my beloved Volvo towed to Courtesy Volvo. Brian Lawrence let me know how slammed the service center was, due to the long weekend. I appreciated his candor since it helped me figure out my options. The service manager, Armand, let me know the situation but both Armand and Brian reassured me that they would do everything they could to at least get a diagnosis as to why the engine was running so poorly. My mechanic, Vince, Sr., took the time between tasks to do a diagnostic test and the issue was quickly and accurately determined. Don’t ask me how these great professionals worked it but the repairs were made on my Volvo between other scheduled appointments. This dedication to caring for my much beloved Volvo is just one more example of how Armand, Brian, and Vince work together as a team to deliver customer service at a level surpassed by no other dealership I have known and used. They understand how much I appreciate my vehicle and they do whatever they can to insure it continues to run at peak efficiency. All the staff at Courtesy reflect the professionalism and caring that the name of this dealership implies. More

headlight bulb replacement and headlight refurbishment we own a 2013 Volvo XC60- Which we love. Brian was very courteous and easy to work with. Provided great customer service for us! Nice guy too. We w we own a 2013 Volvo XC60- Which we love. Brian was very courteous and easy to work with. Provided great customer service for us! Nice guy too. We will come back to use their maintenance service again in the future. More

Excellent advisory service I am still in the review phase of leasing the XC90, I need the cargo space for my huge telescope. I have already met Jason at least twice. He is knowl I am still in the review phase of leasing the XC90, I need the cargo space for my huge telescope. I have already met Jason at least twice. He is knowledgeable, steered me to the right vehicle for my needs and pointed the differences which can my XC90 lease enjoyable. I am certain I will be back soon for "consummation" of the deal. I can heartily recommend him to others. More

Horrible management Great sales experience with Mike Davis. The finance manager and other managers were not as easy to work with. They were rude and very hard to get a ho Great sales experience with Mike Davis. The finance manager and other managers were not as easy to work with. They were rude and very hard to get a hold of. I should have left and not bought the car. I would not recommend this dealership and I will never come back. More