Courtesy Volvo of Scottsdale

FANTASTIC!!! Jud White is the best!!! Bought car with 7K miles. Now have over 244K miles. Jud White has been my service manager for all these miles. Credit to Jud and his expertise, custo Bought car with 7K miles. Now have over 244K miles. Jud White has been my service manager for all these miles. Credit to Jud and his expertise, customer care and advise for keeping my S80 running. If I make 300K it is all credit to Jud!!! More

Pleased The team we worked with was patient and knowledgeable -- happy to let us go our own speed. We appreciated not being rushed and pestered like we were The team we worked with was patient and knowledgeable -- happy to let us go our own speed. We appreciated not being rushed and pestered like we were elsewhere. More

Listening to your Needs I enjoy going to have my Volvo C70 serviced at this dealership because they are very professional and most of all they listen to your need when I brin I enjoy going to have my Volvo C70 serviced at this dealership because they are very professional and most of all they listen to your need when I bring my car in. I have followed Judd since I purchased my car because he gives me great service and does everything he can to see that I am satisfied. More

Best Car Buying Experience My vehicle was totaled in a head-on collision, so I was left to find a replacement. I stopped by Courtesy Volvo Cars of Scottsdale to look at a vehicl My vehicle was totaled in a head-on collision, so I was left to find a replacement. I stopped by Courtesy Volvo Cars of Scottsdale to look at a vehicle I was interested in. I was met by Sales Associate, Robby, who immediately grabbed the keys to the vehicle I was looking at and let me take it for a spin. He went over the Carfax and all the components that the vehicle offered. I explained my situation and that I was already re-approved through my credit union. He was very understanding and didn't waste my time with small talk. He handed me off to Frank, who continued to take great care of my buying needs. We worked out a fair deal for my vehicle of choice and I had a seamless and calm experience with the Finance Manager, Mike. I very much appreciate each one of these men for their service and for providing a stress-free environment. I was very apprehensive about purchasing a vehicle through a dealer, but my experience with these men and this dealership was the best I'd had in my 20 years of car buying. I will definitely be back for future purchases! More

Great seevice Jud was very helpful. He diagnosed and fixed my S40 air conditioner quickly and was great to work with. He also fixed parts on my car when first purch Jud was very helpful. He diagnosed and fixed my S40 air conditioner quickly and was great to work with. He also fixed parts on my car when first purchased. Definitely going back to Jud. More

READ THE FINE PRINT I have purchased a few cars from this dealer and have nothing but an amazing experience which is why I trusted to send my wife alone to purchase a new I have purchased a few cars from this dealer and have nothing but an amazing experience which is why I trusted to send my wife alone to purchase a new Volvo. First I would like to say that this rating has nothing to do with their service department as Jud honestly is the best service advisor I have ever had! My wife new exactly the car she wanted and the special was online at a set price so I felt comfortable sending her up and letting her just purchase the car as they had earned my trust. Kameron was the sales person helping her and she told him exactly what she wanted based on their advertisement. Kameron came back with pricing well above what was listed online and my wife was confused so she called me. Kameron has told her the reason for the increase In price was because she didn’t read the fine print! We needed to have a credit score of 900 to qualify for the offer. Now besides the fact that all three FICO institutions don’t even rate that high my credit was 822 which is from everyone I have talked with considered perfect. This is where I became upset as Kameron was clearly either lying or was not properly trained to sell cars. I instructed my wife to just leave as I refuse to give any money to a business that operates with Fine Print. I wrote an email to the sales department which to their credit they responded quickly too and offered to help. Even Jud reached out to my wife and said they wanted to make it right and somebody would reach out ASAP. Well that is where their caring ended in my opinion. I was traveling out of town and wrote their sales manager Brock stating such. I asked if we could we meet to discuss when I returned to which I have yet to receive a reply from. Even after the bait and switch sales tactics used by Kameron I was willing to give them a second chance but evidently their statements of wanting to making it right were superficial. Living is Chandler it is more convenient to go to Volvo of Gilbert but since Courtesy Volvo in Scottsdale had taken care of me I wanted to make sure to honor that with my loyalty. I was initially upset that they tried to take advantage of my wife but as I have had time to reflect I am more disappointed than anything. I think we have all heard the term “used car salesmen” and understand what this means but I never thought I would run into this with Courtesy. Again service department is hands down top of the class but I would not recommend to purchase a vehicle from a dealer who uses sales tactics like fine print and lying about credit scores just to squeeze more $ from their customer base. More

AMAZING SERVICE Kameron was AMAZING, he made buying a car so much easier, had us in and out within 3 hours. I highly recommend Courtesy Volvo, and Kameron West!!! Kameron was AMAZING, he made buying a car so much easier, had us in and out within 3 hours. I highly recommend Courtesy Volvo, and Kameron West!!! More

Great Service! All the gentlemen who helped me were kind, helpful, and welcoming! Made me and my family feel very comfortable! 10/10 recommend! Also the decor was lo All the gentlemen who helped me were kind, helpful, and welcoming! Made me and my family feel very comfortable! 10/10 recommend! Also the decor was lovely! More

Great experience I would highly recommend anyone working with Kameron at Courtesy Volvo. I went through True car and had multiple dealers and sales associates contacti I would highly recommend anyone working with Kameron at Courtesy Volvo. I went through True car and had multiple dealers and sales associates contacting me. I requested to be contacted only via email. While several did respect this, others sent emails and called constantly. I deleted any calls without listening to them. Kameron was one of the few who emailed me without the annoying calls. He respected my requests for information on vehicles with a proviso I didn’t know when I wanted to buy or even if I wanted a Volvo. He would send an occasional professional email letting me know he was available if I had any questions. Others did the high pressure email which I also deleted. Kameron was helpful, informative, and professional when I went into the dealership. He even stayed late to work with me. He made the experience less stressful. I can’t say enough good things about him. More

Great Dealer Great Dealership Had a great experience and Mike gave us amazing rates and! So happy with the overall customer service and friendliness shown by the staff! Would recom Had a great experience and Mike gave us amazing rates and! So happy with the overall customer service and friendliness shown by the staff! Would recommend to a friend! More