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Courtesy Volvo of Scottsdale

Scottsdale, AZ

4.4
1,190 Reviews
The Courtesy automotive brand has been serving Phoenix customers since 1955. Courtesy Automotive in addition has a Chevrolet store in San Diego and a Chrysler Dodge Jeep Ram store in San Juan Capistrano in CA. This will be the first new store in Phoenix since 1955. Courtesy Automotive started in 1955 with the family member Ed Fitzgerald. Not long after that, William Gruwell joined the family and the business, and today leads the organization as President of Courtesy Automotive. He is joined by his two sons, Mark Gruwell, General Manager of Courtesy San Diego, Scott Gruwell General Manager of Courtesy Chevrolet in Phoenix and his son in law, Jason Church, who is the General Manager of the new Courtesy VOLVO of Scottsdale. The Courtesy family has three generations of ownership and is excited to add the VOLVO brand to the Courtesy Group. With the amazing line up of new VOLVO products, and the Courtesy reputation of looking after our customers, we look forward to serving the Valley's VOLVO customers. Construction started in January, 2017 and with a completed store ready to open in August 2017. The family is excited to offer a full line up of new VOLVO cars and SUVs serving the Scottsdale, Phoenix and Paradise Valley areas at first. Courtesy VOLVO of Scottsdale will offer a complete line up of Certified Used VOLVOs, as we have a heritage of supporting and promoting the benefits of a strong Certified program to our customers.
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4001 N 89th St

Scottsdale, AZ

85251

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Showing 1,190 reviews

November 03, 2018

Courtesy Volvo of Scottsdale I have given a 5 star rating because I have consistently received excellent detailed care from this service department. Jud White is simply awesome a More

by kittyboy1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2018 -

Courtesy Volvo of Scottsdale responded

kittyboy1965, Thank you for leaving this great review. I was over the moon to read that Jud White and the service team have earned your loyalty and trust in maintaining your car and keeping your family safe. He and I are both grateful for your loyalty to him. We appreciate your recommendations and look forward to assisting you and your friends and family with any future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

November 03, 2018

Helping Hand Robby was very helpful and willing to compromise with me, realizing that I am a college student purchasing his first car. Never tried to push anything More

by Bra363
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Sarnataro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robby Rossi
Nov 07, 2018 -

Courtesy Volvo of Scottsdale responded

Bra363, Thank you for the excellent review. I was elated to read that Robby Rossi was so helpful during your car buying process and worked with you to get a deal that meets all your financial wishes and needs. Jeremy Sarnataro will be pleased to hear he has earned your 5-star rating. We greatly appreciate the recommendations and look forward to assisting you and your friends and family with any next car purchases. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

November 02, 2018

Getting a car couldn’t have been easier With Robby’s help, I found the car I have been wanting. He worked with me and my price range especially with my bankruptcy on my credit. I not only go More

by Maria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Rossi
Nov 07, 2018 -

Courtesy Volvo of Scottsdale responded

Maria, Thank you for the awesome 5-star review. I was over the moon to hear that Robby Rossi helped you reach a car deal that meets all your financial wishes and needs. It is always our goal to make our customers feel comfortable and valued. We greatly appreciate the recommendations and look forward to assisting you with any next car purchases. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

November 02, 2018

Great Service Jud was awesome! Not only did he make my service experience great; he was also a nice guy. He was very prompt in getting my car back into the shop and More

by Maria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2018 -

Courtesy Volvo of Scottsdale responded

Maria, Thank you for leaving this excellent review. I was thrilled to read that Jud White made your service experience excellent by being friendly and efficient. We look forward to helping you with any future service needs or next car purchases. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

October 31, 2018

Straightforward I purchased a used car from Courtesy Volvo and my experience started with an online request. I received a quick response from Robby who answered all m More

by skoneal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Rossi, Mike Cerreta
Oct 31, 2018 -

Courtesy Volvo of Scottsdale responded

skoneal, Thank you for taking the time to leave these kind words. I was elated to read that Robby Rossy in sales and Mike Cerreta in finance have taken such great care of you. I am ever more pleased that Robby made the experience friendly and comfortable for you. I apologize that you did not want some of our included add-ons, in the future we will work hard to make sure you are 100% satisfied with your purchase. We greatly look forward to assisting you with that next car purchase whenever you are ready. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

October 30, 2018

Excellent service from Jud and his team! I recently took my XC90 in for regular service and once again received excellent from Jud and his team. The staff at Courtesy Volvo have always been More

by CEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2018 -

Courtesy Volvo of Scottsdale responded

CEN, Thanks for the 5-star review of our service department. I was pleased to read that Jud White has earned your trust and loyalty, I know he greatly appreciates this. It is excellent to read that our pricing and service meets all your wishes and needs, and allows you to keep your VOLVO XC90 in top shape. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

October 28, 2018

Quick ans easy I am very happy with my new purchase. Inventory was listed online so,i already new what i was after. I noticed rock chips in the window and worn weath More

by Sotorocks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davis
Oct 31, 2018 -

Courtesy Volvo of Scottsdale responded

Sotorocks, Thank you for the great review. I was thrilled to read that Mike Davis made the process of purchasing your new VOLVO easy and pleasant. Please feel free to reach out to any members of the team to help remedy the issues of the chipped window and worn weather stripping, we want you to be completely satisfied. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

October 27, 2018

Excellent Service at Courtesy Volvo with Jud White! We bought our Volvo XC90 in August of 2017. We initially took it to another Volvo dealership in the Valley that was closer to our home for our servi More

by Jen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2018 -

Courtesy Volvo of Scottsdale responded

Jen, Thank you for taking the time to leave this glowing review of Jud White in service. I was over the moon to read that he was able to gain your trust in the business and to work on your VOLVO XC90, and furthermore, restore your faith in the VOLVO brand. He and I both appreciate your loyalty to him. We greatly appreciate the recommendations and look forward to assisting you and your friends and family with any service needs or future car purchases. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

October 25, 2018

Excellent Service!!!! Jud White has been providing us with an amazing service. He's always been really honest and treats us like family. He is very knowledgeable and profes More

by Rigolot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2018 -

Courtesy Volvo of Scottsdale responded

Rigolot, Thank you for the kind words. I was pleased to read that Jud White has taken such great care of you and earned your trust. We will work hard in the future to earn your 5-star rating on pricing. Welcome to the Courtesy Family. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

October 24, 2018

Great customer service Mike was amazing. Fastest dealership ive ever had. Definitely recomend this dealership and Mike to anyone. His customer service was the best and he wa More

by Ilmi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davis
Oct 31, 2018 -

Courtesy Volvo of Scottsdale responded

Ilmi, Thank you for the 5-star review. I was elated to read that Mike Davis and the team have taken such great care of you by being efficient and trustworthy. We greatly appreciate the recommendations and look forward to assisting you and your friends and family with any next car purchases. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

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