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Courtesy Volvo of Scottsdale

Scottsdale, AZ

4.4
1,190 Reviews
The Courtesy automotive brand has been serving Phoenix customers since 1955. Courtesy Automotive in addition has a Chevrolet store in San Diego and a Chrysler Dodge Jeep Ram store in San Juan Capistrano in CA. This will be the first new store in Phoenix since 1955. Courtesy Automotive started in 1955 with the family member Ed Fitzgerald. Not long after that, William Gruwell joined the family and the business, and today leads the organization as President of Courtesy Automotive. He is joined by his two sons, Mark Gruwell, General Manager of Courtesy San Diego, Scott Gruwell General Manager of Courtesy Chevrolet in Phoenix and his son in law, Jason Church, who is the General Manager of the new Courtesy VOLVO of Scottsdale. The Courtesy family has three generations of ownership and is excited to add the VOLVO brand to the Courtesy Group. With the amazing line up of new VOLVO products, and the Courtesy reputation of looking after our customers, we look forward to serving the Valley's VOLVO customers. Construction started in January, 2017 and with a completed store ready to open in August 2017. The family is excited to offer a full line up of new VOLVO cars and SUVs serving the Scottsdale, Phoenix and Paradise Valley areas at first. Courtesy VOLVO of Scottsdale will offer a complete line up of Certified Used VOLVOs, as we have a heritage of supporting and promoting the benefits of a strong Certified program to our customers.
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4001 N 89th St

Scottsdale, AZ

85251

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Showing 1,190 reviews

December 14, 2018

Beautiful showroom; friendly, confident, knowledgeable team I bought my first car in 6.5 years today from Nick Bakaleinikoff at Courtesy Volvo, and the experience couldn't have been better. Nick was extremely k More

by LawyerMom13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Hise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brock Roulier, Mike Cerreta, Nick Bakaleinikoff
Dec 19, 2018 -

Courtesy Volvo of Scottsdale responded

LawyerMom13, Thank your for taking the time to leave this glowing review of the Courtesy team. I was over the moon to read that Nick Bakaleinikoff made your first car buying experience in 6.5 years stress-free, easy, and well-informed. It is awesome to read that we have earned your trust and loyalty in the car business. We greatly look forward to working with you in the future on a next car purchase or any service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

December 13, 2018

Awesome experience Very friendly and NOT pushy! They gave me top dollar for my trade in. There inventory is large with a great variety to choose from. More

by Rugby13
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Bakaleinikoff, Drew Luis
Dec 19, 2018 -

Courtesy Volvo of Scottsdale responded

Rugby13, Thank you for the great feedback. I was elated to read that Nick Bakaleinikoff and the team made this an awesome car buying experience by being friendly and patient. We look forward to assisting you with any next car purchases or future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

December 13, 2018

Unbelievable Pricinf My wife and I had our eye on the XC 60 R design for months. Kameron worked with us on our budget and got us a deal we couldn’t turn down. More

by Megwilli07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kameron West, Drew Luis
Dec 19, 2018 -

Courtesy Volvo of Scottsdale responded

Megwilli07, Thank you for the kind words. Congratulations on your new VOLVO XC60. I was so pleased to read that Kameron West worked with you to meet all your financial wishes and needs to get the car of your dreams. We look forward to helping you with a next VOLVO purchase or any future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

December 12, 2018

Got my dream car Everyone at Courtesy Volvo was great to work with. My girlfriends mom was not feeling well. They went out of there way to make the paperwork go fast. More

by My Mustang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Rossi, Cory Fair, Mike Cerreta
Dec 19, 2018 -

Courtesy Volvo of Scottsdale responded

My Mustang, Thank you for the awesome review. I was over the moon to read that Robby Rossi and the team went above and beyond to make sure your girlfriend's mom was comfortable and stress-free. We look forward to helping you with any next car purchases or future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

December 12, 2018

Super nice guys- special shout out to Frank&Kameran Very easy going sales, beautiful new dealership. Large selection of my favorite car. This Volvo is my fifth! Dealership is also easy to access. Knowle More

by Volvovixen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank McKnight, Mike Cerreta, Kameron West, Drew Luis
Dec 19, 2018 -

Courtesy Volvo of Scottsdale responded

Volvovixen, Thank you for the 5-star review and your loyalty to the VOLVO brand. I was so pleased to read that Frank McKnight and Kameron West have taken such great care of you by being knowledgeable and easy-going. We greatly look forward to assisting you with any next VOLVO purchases or future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

December 12, 2018

Great experience The guys at Courtesy Volvo of Scottsdale were great to deal with. Low pressure, informative, and accommodating. They got me in and out of there in r More

by dontcare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Rossi
Dec 19, 2018 -

Courtesy Volvo of Scottsdale responded

dontcare, Thank you for the kind words. I was thrilled to read that Robby Rossi and the team have taken such great care of you by being accommodating, knowledgeable, and patient. We greatly appreciate your recommendations and look forward to assisting you with any next car purchases of future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

December 11, 2018

Most relaxed car buying experience!!! The moment my wife and I arrived Steve treated us with a calm and friendly approach. He gave us the time to make multiple test drives on the 2 cars we More

by Craig and Marney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Perry, Brock Roulier
Dec 12, 2018 -

Courtesy Volvo of Scottsdale responded

Craig and Marney, Thank you for the excellent feedback. I was over the moon to read that Steve Perry and Brock Roulier have gone above and beyond to make sure your buying experience was pleasant by being friendly and well-informed. It makes me even more happy to read that Steve Perry and the team have made you feel welcome and a part of the Courtesy Family. We look forward to assisting you with any next car purchases. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

December 09, 2018

Excellent Every thing about courtesy Volvo Scottsdale is just excellent their only concern is customer satisfaction. And they go above and beyond to make sure More

by Gtz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davis, Brock Roulier, Mike Cerreta
Dec 12, 2018 -

Courtesy Volvo of Scottsdale responded

Gtz, Thank you for the kind words. I was elated to read that Mike Davis and Brock Roulier in sales and Mike Cerreta in finance have worked hard to make sure you are satisfied and went above and beyond to meet all your car buying needs and wishes. We look forward to the next time we may assist you with purchasing a car, or any future service repairs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

December 07, 2018

Buyer beware I purchased a 2018 Range Rover. They were nice at first. When i did the test drive i noticed the navigation wasnt working the salesman told me the sd More

by Sophia
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cory Fair, Chazz Gallardo
Jan 30, 2019 -

Courtesy Volvo of Scottsdale responded

Sophia, I know my team has reached out and I hope all the issues you highlight were resolved. If not please contact me at jchurch@courtesyautomotivegroup.com. Regards Jason Church General Manager Courtesy Volvo of Scottsdale.

December 06, 2018

The Best Dealership Ever From the first time I visited Courtesy Volvo the service has been exemplary. They are customer focused in every department. I have had the good fortu More

by VolvoCustomer1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Lawrence, Bucky Bethancourt, Ed Himes, Cory Fair, Mike Cerreta
Dec 12, 2018 -

Courtesy Volvo of Scottsdale responded

VolvoCustomer1, Thank you for the excellent 5-star review. I was thrilled to read that Ed Himes in sales and Brian Lawrence in service have made your experiences with us exemplary, wow. Congratulations on your new VOLVO. I was even more pleased to read that we have earned your trust and loyalty in the sales and service business. We greatly appreciate the recommendations and look forward to helping you and your friends and family with any next car purchases or future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

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