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Courtesy Volvo of Scottsdale

Scottsdale, AZ

4.4
1,190 Reviews
The Courtesy automotive brand has been serving Phoenix customers since 1955. Courtesy Automotive in addition has a Chevrolet store in San Diego and a Chrysler Dodge Jeep Ram store in San Juan Capistrano in CA. This will be the first new store in Phoenix since 1955. Courtesy Automotive started in 1955 with the family member Ed Fitzgerald. Not long after that, William Gruwell joined the family and the business, and today leads the organization as President of Courtesy Automotive. He is joined by his two sons, Mark Gruwell, General Manager of Courtesy San Diego, Scott Gruwell General Manager of Courtesy Chevrolet in Phoenix and his son in law, Jason Church, who is the General Manager of the new Courtesy VOLVO of Scottsdale. The Courtesy family has three generations of ownership and is excited to add the VOLVO brand to the Courtesy Group. With the amazing line up of new VOLVO products, and the Courtesy reputation of looking after our customers, we look forward to serving the Valley's VOLVO customers. Construction started in January, 2017 and with a completed store ready to open in August 2017. The family is excited to offer a full line up of new VOLVO cars and SUVs serving the Scottsdale, Phoenix and Paradise Valley areas at first. Courtesy VOLVO of Scottsdale will offer a complete line up of Certified Used VOLVOs, as we have a heritage of supporting and promoting the benefits of a strong Certified program to our customers.
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4001 N 89th St

Scottsdale, AZ

85251

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Showing 1,190 reviews

January 13, 2019

Pleasant Experience Came just to browse and left with a car. We had a very pleasant experience and was greeted by friendly staff right away. The entire process went by sm More

by Adriana123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karina Reagan, Mike Cerreta
Jan 15, 2019 -

Courtesy Volvo of Scottsdale responded

Adriana123, Thank you for the awesome review. I am glad that we were able to find the perfect car for you, and that Karina Reagan made that process easy and pleasant. In the future we will work hard to earn your 5-star rating on pricing. We look forward to working with you in the future. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

January 08, 2019

Amazing!! The overall dealership made the process super quick and easy, Jacob was super nice and had a lot of stories that made the wait a little less boring! More

by c6rey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Kannada
Jan 08, 2019 -

Courtesy Volvo of Scottsdale responded

c6rey, Thanks for the kind words. I was so pleased to read that Jacob Kannada has taken such great care of you by being nice and friendly. We look forward to the next time we may do business with you. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

January 07, 2019

Scheduled Maintenance Service @ 16000mi. I was very pleased with this service. I get complimentary service with my 2017 Volvo XC90 T8 and take my car to this dealership as it is the nearest More

by jamesdberg@hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Lawrence, Armand Slason
Jan 08, 2019 -

Courtesy Volvo of Scottsdale responded

James, Thank you for taking the time to leave this positive feedback and 5-star rating. It is always excellent to read that Brian Lawrence and the service team have earned the trust and loyalty of another VOLVO customer. We greatly appreciate your recommendations and look forward to helping you and your friends and family with any future service needs, or car purchases. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

January 07, 2019

A good experience Very happy with each person we spoke with. A fairly quick buying experience. No haggling. Told Franklin what we wanted to spend and came to an agreeme More

by Mark T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank McKnight, Cory Fair, Mike Cerreta
Jan 08, 2019 -

Courtesy Volvo of Scottsdale responded

Mark T., Thank you for the kind words. I was thrilled to read that Frank McKnight and the team made your experience easy and hassle-free. We look forward to working with you again in the future. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

January 07, 2019

Great experience and customer service Jacob was extremely friendly and funny! Guided us through the process. Would definitely recommend. He made buying a car seem way more easy. Thanks for More

by C6meron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Kannada
Jan 08, 2019 -

Courtesy Volvo of Scottsdale responded

C6meron, Thank you for leaving this excellent 5-star review. It was great to read that Jacob Kannada made your car buying experience easy by being friendly and welcoming. We greatly appreciate the recommendations and look forward to assisting you and your friends and family with any next car purchases or future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

January 07, 2019

Awesome experience! From the moment I made an online inquiry about the Volvo XC 40, I received prompt follow up via email and phone. I was able to set up a test drive qui More

by Laura Jane
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robby Rossi
Jan 08, 2019 -

Courtesy Volvo of Scottsdale responded

Laura Jane, Thank you for taking the time to leave this glowing review. I was over the moon to read that Robby Rossi made your car buying experience awesome by being efficient, knowledgeable, and friendly. Congratulations on your new VOLVO XC40. We greatly appreciate the recommendations and look forward to assisting you with a next car purchase or any future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

January 01, 2019

Unprofessional sales staff I ended up buying a new Volvo at another dealership as the result of the juvenile and unprofessional behavior of two sales staff. In short, I was More

by PRC Volvo
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Sales Staff
Jan 02, 2019 -

Courtesy Volvo of Scottsdale responded

Thank you for your feedback as it is very important for us to use and train our staff. I apologize your experience with us was not 5 Star as we strive for every experience to be. As a family owned dealership we pride ourselves on our service and ability to build quality lasting relationships with our customers. I would like an opportunity at a second chance to represent our dealership and our way of doing business. If you would like to visit us in the next few days, I would like to offer a second delivery here with us as well as a personal introduction to our entire service staff. Please reach out to myself or Jason Church to continue the feedback and allow us the opportunity to rebuild our relationship with you. My direct line is 480-291-5107 and my email address is JSarnataro@courtesyautomotivegroup.com. Thank you, Jeremy Sarnataro

December 31, 2018

You will not be disappointed My wife & I decided to visit Courtesy Volvo of Scottsdale and was greeted upon arrival with friendly associates. As we walked in the showroom, we were More

by AZ2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davis, Ben Brown, Brock Roulier, Drew Luis
Jan 02, 2019 -

Courtesy Volvo of Scottsdale responded

AZ2019, Thank you for the kind words. I was thrilled to read that Brock Roulier, Mike Davis, and Ben Brown have earned your 5-star rating by being professional and welcoming. I also appreciate your compliments on our new dealership's appearance. We look forward to the next time we may assist you with another car purchase or future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

December 31, 2018

Great experience. Frank was awesome. Very attentive and helpful. He helped us find the right car and made sure anything that needed fixing was taken care of. More

by Samkat928
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Lawrence, Frank McKnight, Mike Cerreta
Jan 02, 2019 -

Courtesy Volvo of Scottsdale responded

Samkat928, Thank you for the awesome feedback. I was so pleased to read that Frank McKnight made your car buying experience great by being attentive and knowledgeable. We look forward to helping you with a next car purchases or future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

December 29, 2018

Great customer service, no heavy sales pitch Nick was a great sales person. He was patient as we drove car after car and looked at endless options. He explained all the gadgets and options in a More

by Smartzoom19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Sarnataro, Mike Cerreta, Nick Bakaleinikoff
Jan 02, 2019 -

Courtesy Volvo of Scottsdale responded

Smartzoom19, Thank you for the awesome 5-star review. It was excellent to read that Nick Bakaleinikoff has taken such great care of you by being patient and knowledgeable. I am even more pleased to read that we were able to turn around your poor experience at a different VOLVO dealership and earn your trust in the brand and business. We look forward to working with you in the future on a next VOLVO purchase or any service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

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